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HomeMy WebLinkAbout2017-06-13 - AGENDA REPORTS - PROPOSED UPDATES TO SANTA CLARITA MUNICIPAL CODE, (2)Agenda Item: 19 CITY OF SANTA CLARITA Q;" AGENDA REPORT UNFINISHED BUSINESS 7, CITY MANAGER APPROVAL: 41 DATE: June 13, 2017 SUBJECT: PROPOSED UPDATES TO SANTA CLARITA MUNICIPAL CODE, CHAPTER 6.02 - MANUFACTURED HOME RENT ADJUSTMENT PROCEDURES DEPARTMENT: Community Development PRESENTER: Erin Lay RECOMMENDED ACTION City Council discuss the proposed changes and provide direction to staff. BACKGROUND Chapter 6.02 of the Santa Clarita Municipal Code (Chapter 6.02) - Manufactured Home Park Renu Adjustment Procedures, was implemented in 1991 to protect manufactured home Park Residents from excessive space rent increases, while recognizing the legal right of the manufactured home Park Owners to receive a fair return arz their property and sufficient rental income to cover reasonable costs. The State of California Department of Housing and Community Development retains jurisdiction for most issues related to manufactured home parks, including park operations, sales and registration, leases, maintenance, and construction permits. The City of Santa Clarita's (City) jurisdiction and authority extends only to those issues specifically addressed in Chapters 6.02 and 6.04. Over the last two years, the City Council and staff have beard concerns from Park Residents, Park Owners, and the Panel regarding the difficulty of the appeal bearing process. City staff proposed a number of changes to Chapter 6.02 to address those concerns. Those proposed changes were presented at two public comment meetings held arz April 3 and 4. Approximately 60 individuals collectively attended the public comment meetings and provided staff with feedback arz the proposed changes. Those attending also commented arz other issues related to the current implementation of Chapter 6.02. The proposed changes were presented to the City Council Development Committee (Kellar/Miranda) arz April 25. The changes were discussed by the Committee and public comment was received. Page 1 Packet Pg. 201 The proposed changes to Chapter 6.02 were presented to the City Couicil on May 9. The City Couicil commented on a variety of concenis with the proposed changes to Chapter 6.02, including: the need to make sure that language in Chapter 6.02 would make Park Residents comfortable with the Hearing Officer concept; that definitions contained in the proposed changes to Chapter 6.02 would use clear terms; and that comments from public and the City Couicil would be considered and incorporated into the proposed changes to Chapter 6.02, where feasible. Park Residents were encouraged to email the City Council with their concerns. The City Couicil requested that the new language be taken back to the Development Committee for review, and returned to the City Couicil for further discussion. Following the May 9 City Council meeting, staff compiled a list of concenis obtained from comments made at public meetings and written correspondence received by the City Couicil. Those concerns were organized to track the relevant sections of Chapter 6.02, and discussions were held with staff and the City Attorney to make additional draft changes to Chapter 6.02. The City Council Development Committee again met on June 5 to further discuss this item, which included the additional changes made in response the City Council's direction on May 9 and the public comments. The following is a synopsis of those comments, with staff responses below each: I. Section 6.02.020 - Definitions a. Several commenters requested expanded definitions of terms (i.e. Capital Improvements, Capital Replacements, Maintenance), along with examples, in Chapter 6.02; it was felt some terns were not clear for those using the Code. o A new redline draft of Chapter 6.02 reflecting several expanded definitions is included with this report. b. Several commenters stated that it would be good practice to have Park Residents made aware of Capital Improvements prior to implementation. o Language encouraging Park Owners to notify Park Residents of planned Capital Improvements and/or Capital Replacements prior to construction has been included in the redline version of Chapter 6.02 at Section 6.02.020. II. Section 6.02.030 - Applicability a. One commenter requested that Chapter 6.02 should include language informing potential buyers that long term leases do not fall under purview of Chapter 6.02. o Language addressing this is already contained in the current version of Chapter 6.02 at Section 6.02.030, and additional language has been added to clarify the issue. III. Section 6.02.040 - PaneUHearine Officer a. A request to change the Panel to include two members elected by the Park Owners and two members elected by the Park Residents, plus a fifth independent member with professional certification as an "arbitrator" approved by a majority of the Panel, with the independent member acting as Chair. o The decision to utilize a Hearing Officer format instead of a Panel format is an item for City Council consideration; however, the recommendation to move to a Hearing Page 2 Packet Pg. 202 Officer process remains because of the numerous complaints and comments the City has received on all sides of the issue, including from Panel members themselves, stating that the Panel appeal process is not timely, efficient, or fair to the parties. In addition, getting a professional arbitrator to volunteer on the Panel is infeasible. b. Concerns regarding the hiring standards for Hearing Officers. o Should the City Council decide to use the Hearing Officer format, the process to procure qualified Hearing Officers, who must have no ties to manufactured home parks or residences, will be conducted in compliance with all City purchasing policies. The award of contracts with Hearing Officers will be taken to City Council for approval, allowing the public to review the procurement process and comment prior to the selection of a Hearing Officer or Officers. c. Concems that the Hearing Officer concept will not speedup the appeals process. o The Hearing Officer process eliminates the need to have two meetings per appeal, thereby speeding up the process. In addition, several Hearing Officers could hear multiple appeals simultaneously, rendering opinions faster. IV. Section 6.02.060 - Park Registration Fee a. Concent that rent increases can be requested by parks that don't have current registration. o New language will be included in the redline to address this concent, stating thatno appeal bearing shall be scheduled or take place regarding a park until that park's registration fees, including any penalties, are current. In addition, City staff monitors all Park Owners to ensure payment including payment of late penalties. V. Section 6.02.080 - Annual Space Rent Adjustment Notice a. A request that space rent adjustment notices be given by September 1 to allow more time for appeals. o State law provides that a Park Owner has a minimum of 90 days to provide notice of a rent adjustment. The City is therefore preempted by State law to require more notice be provided to Park Residents. b. Several individuals felt that staff should validate that rent increase notices are in compliance with the Ordinance before the notices go to Park Residents. o The redline of Chapter 6.02 contains new language to address this concerri. These documents will be due to staff on September 1 to allow reviews to be complete by September 15; then notices to Park Residents would go out by October 1. Associated changes were made in 6.02.020 and 6.02.090, moving the CPI calculation date a month earlier. This will allow sufficient time for Park Owners to prepare their Notices one monnth earlier than previously required. VI. Section 6.02.090 - Allowable Methods for Space Rent Adjustments a. A concent that Park Residents are no longer required to receive supportive documents for proposed rent increases, previously in Section 6.02.090 B(1)(b). o Chapter 6.02 never required that each individual Park Resident receive their own copy of supportive documents. The update in 2015 introduced the requirement, but it does require that supportive documents be available for review in the individual park office. The redline changes contain new language to address concems regarding availability of documents by requiring that supportive documents be available for review in both the individual park office and at City Hall. Page 3 Packet Pg. 203 b. A request for language specifying that only current year costs may be "passed through" to the Park Residents. o The currentOrdinance contains language stating that Park Owners can only charge for items that are completed and paid for within the last 24 months. c. Concent over the change from "365 -day" to "animal" increases. o The change from "once every 365 days" to "once each calendar year" was implemented with the 2015 update of Chapter 6.02. The goal was to allow a Park Owner to continue to implement rent adjustments on January 1, even if the previous year's rent increase had been delayed due to a protracted appeal process. d. Would like supportive documents to be required for Standard increases in govenmennt- required services and utilities, with only annual increases or decreases allowed. o The proposed redline includes a requirement for the submittal of documentation for govenmennt-required services. State law preempts the City's ability to limit Park Owners to only annual increases. VII. Section 6.02.120 - Annual Space Rent Adiustmennt Appeal Petitions a. Request to allow individual Park Resident appeals, not just appeals based on 50% -plus - one resident in a given park. o This is an item for City Council consideration; however, the number of appeals could increase dramatically with such a change, increasing the costs of administering Chapter 6.02 and appeals as well. b. Concent that Chapter 6.02 requires use of an official petition form. o The current language in the Chapter 6.02 under Section 6.02.120 D outlines the petition form. The use of an official petition form was created in order to provide assistance to Park Residents as to the information required by Chapter 6.02, and to assist staff in making timely and efficient reviews of the petitions in order to schedule an appeal hearing. The current form used was approved by the Panel. c. Concen that Section 6.02.155 was eliminated in the previous update. o While the Section was eliminated in the previous update, the language itself was not. Language formerly in Section 6.02.155 A is now found at Section 6.02.120 D. Language formerly in Section 6.02.155 B is now found at 6.02.120 G. VIII. Section 6.02.170 - Decision of the PaneUHearine Officer a. Request that Panel or Hearing Officer decisions be appealable to the City Council. o Currently Chapter 6.02 states that decisions of the Panel are not appealable. Part of the rationale for the Hearing Officer concept lies in the complete impartiality of the Hearing Officer and their experience in understanding complex issues and rendering fair opinions, making appeals of decisions unnecessary. If decisions of the Hearing Officer are made appealable to the City Council, the Hearing Officer essentially becomes a necessary but ineffective step in the process, with all decisions likely to be appealed. This ultimately makes the City Council the Panel. This is an item for City Couicil consideration; however, the recommendation is to continue the practice of appeal decisions being final. Appeals can be made through a court process. b. Remove all verbiage requiring Park Residents or Park Owners to use the legal system when disagreement with an appeal bearing decision is made. Use of the courts is always an option which can be pursued. o This language is intended for procedural clarification. Page 4 IX. Comments made not relative to specific Sections of Chapter 6.02 a. An individual requested reinstatement of a previous requirement for Park Owners to reduce space rent, appropriately, when Park services are diminished or eliminated. o The redline addresses this by adding back language previously in Section 6.02.130. b. A request was made to reinstate a previous requirement that Park Residents approve Capital Improvements and Capital Replacements which would subsequently be added to the Park Residents' space rent. o That particular provision applied only to rent increases that were requested as a result of a reduction in Net Operating Income (NOI). The NOI methodology was only used once in the history of Chapter 6.02 and required accountants be hired to interpret the information. As a result, the process for requesting a rent increase using the NOI method was eliminated. No other methods of increases require property owners to get consent from residents to improve their property. A number of other comments were made at public meetings regarding the update, but many of those comments were general in nature, and there was nothing to include in the changes to Chapter 6.02 based upon those comments. A list of such comments is attached. At the Development Committee meeting on Juie 5, Committee members discussed the threshold for appeal petitions, which currently requires signatures from 50% -plus -one of the residents in the park. The comment was that this threshold may be too difficult, especially in larger parks. The Committee members also discussed and recommended changing the word from "encouraged" to "required" relative to Park Owners notifying Park Residents of planned Capital Improvements and/or Capital Replacements prior to their construction. In order to make notification a requirement, the following issues need to be resolved: the timing of the notice; the format of the notice; and whether or not failure to give such notice is grounds for an appeal. Based on the information received from the public, the City Council Development Committee, and the City Couicil, staff feels that the proposed changes should address a number of on-going concems related to the administration of Chapter 6.02. The City continues to be aware of the need to balance the needs of the Park Owners and Park Residents, and the proposed changes to Chapter 6.02 are intended to maintain that necessary balance. Pending the direction of the City Couicil, the potential timeline for the amendments to Chapter 6.02 is as follows: • Juie 27, 2017 - Present First Reading to the City Council • July 11, 2017 - Present Second Reading to City Council. • September 26 or October 10, 2017 -City Council to consider the award of contracts for Hearing Officers and appropriate funding for the effort. ALTERNATIVE ACTION Other action as determined by the City Council. FISCAL IMPACT There is no fiscal impact associated with this phase of the update to SCMC 6.02. Page 5 Packet Pg. 205 ATTACHMENTS Matrix of 6.02 Issues - Specific to Sections Matrix of 6.02 Issues - General Comments 6.02 FINAL REDLINE Page 6 Packet Pg. 206 Comments Received from the Public on Specific Sections of Chapter 6.02 with Responses 19.a Section I Public Comment Received Staff Comments Definitions 6.02.020 Requests definitions of: Capital Replacement, Capital Gains, Capital See Redline version for expanded definitions. Improvements, and Repair 6.02.020 The existing definition of "Capital Improvement" appears to represent See Redline version for expanded definitions. the Ordinance's intent so long as the prospect of "new improvements' which "materially adding to the value of the park" is understood, and the definition is not expanded by usino additional outside definitions. 6.02.020 Requests that the Park Owner be required to inform Park Residents of See Redline version for this new requirement. tanned Capital Improvements prior to undertaking the pro ed. 6.02.020 The rub comes with the definition of "Capital Replacement". While I See Redline version for expanded definitions. recognize the definition's text from other literature I have read, that definition grossly blurs the line between "park improvements" and "routine maintenance and repair", unless, "materially benefits and adds value to the park" is emphasized. Simply replacing an item, which was allowed to decay because of the lack of routine maintenance or replacing small business equipment due to wear out, does not add value and for the purpose of this Ordinance should not be considered Capital Re Iacement. 6.02.020 Add a definition of Governmental Services, with examples See Redline version for expanded definitions. 6.02.020 1. Opposed to removing definition of Resident Proposed language is based on the fact that staff needs sources to 2. Definition of Resident should be equal in people eligible to sign the verify signatures, and the only two available sources are the rent roll and same as owner the State registration. By referencing both sources, the draft attempts to 3. Feels the change in definition of Resident makes appeals difficult be as inclusive as possible, while still allowing for verification of ownership. 6.02.020 It is imperative that rent control ordinance 6.02 delineates "standard Chapter 6.02 already delineates. rent" vs. "non-standard" rent; and defines each in writing. 6.02.020 Feels that Standard and Non -Standard rent increases are a double dip See Redline version for expanded definitions. & by park owners - owners can charge for same item under both 6.02.090 categories and definitions would help. Applicability 6.02.030 Feels Ordinance should include language informing potential buyers that Language in this section addresses this issue but additional language B long term leases do not fall under purview of 6.02 was added to Section 6.02.030 for further clarification. Fifth Panel Member 6.02.040 Change Panel to include 2 members elected by the Park Owners and 2 The intent of the proposed revision is to streamline the appeal process members elected by the Residents, plus a 5th independent member with through the use of a neutral Hearing Officer. This is in response to professional certification as an "arbitrator" approved by a majority of the complaints from all sides regarding the Panel process. Retaining the other Panel Members, with the independent member acting as the Panel Panel does not accomplish that intent. Chair 6.02.040 Concerned that the 90 day time period will mean that opinions will be in The Hearing Officer process eliminates the need to have two meetings by February or March, not any earlier than Panel's decisions per appeal, thereby speeding up the process. Also, multiple Hearing Officers could hear multiple appeals simultaneously, rendering opinions faster. 6.02.040 Doesn't think Hearing Officer will speed up process The Hearing Officer process eliminates the need to have two meetings per appeal, thereby speeding up the process. Also, multiple Hearing Officers could hear multiple appeals simultaneously, rendering opinions faster. 6.02.040 If the Ordinance continues to use a Panel to decide appeals, both the The intent of the proposed revision is to streamline the appeal process Owner's representatives and Residents should have a voice in through the use of a neutral Hearing Officer. This is in response to determining the independent member, and the independent member complaints from all sides regarding the Panel process. Retaining the should chair the meetings. Panel does not accomplish that intent. 6.02.040 Questions the City Council's right to eliminate the Panel The City is not required to have a Panel under State law - the Panel is entirely a creation of the Council -adopted Ordinance. Accordingly, the Council retains the authority to convert to a Hearing Officer process. c 0 :p 0 at D 0 c 0 0 U r U N 0 CL R t U 0 0 at R C CL v as N c 0 0 v 0 N 0 v 0 0 CL N N at 0 N _N N 0 0 0 x R c at E 0 v Q Packet Pg. 207 Comments Received from the Public on Specific Sections of Chapter 6.02 with Responses 19.a Section I Public Comment Received Staff Comments Fifth Panel Member 6.02.040 Requests Hearing Officer hiring Standards be uniform and consistent. Process to procure qualified Hearing Officers with no ties to Manufactured Home Parks or Residences will be in compliance with City Purchasing Policy. Award of contracts with Hearing Officers will be taken to City Council for approval. 6.02.040 Would prefer use of a Hearing Officer, Park Owners and Residents As indicated above, the selection of Hearing Officers will be made at a should have a say in selecting the Hearing Officer and the decision public meeting. In terms of timing of a decision, the Hearing Officer will should be rendered shortly after (within days) the appeal hearing's need sufficient time after the hearing to write up a decision. conclusion. 6.02.040 No objection to Hearing Officer, but not sure that they will have a vested The intent of the revision to Chapter 6.02 is that the Hearing Officer interest in the wellbeing of seniors. would be a professional and neutral party. 6.02.040 Should the City decide to go with a Hearing Officer, Park Owners and As indicated above, the selection of Hearing Officers will be made at a Residents should have a say in selecting the Hearing Officer, and public meeting. In terms of timing of a decision, the Hearing Officer will appeal decisions should be rendered immediately at the end of the need sufficient time after the hearing to write up a decision. appeal hearin . 6.02.040 Not opposed to Hearing Officer, but would like more information on the The process to procure qualified Hearing Officers with no ties to process, requests that Hearing Officer have specific experience in this Manufactured Home Parks or Residences will be in compliance with City line of work. Purchasing Policy. Qualification requirements for Hearing Officers are proposed in the redline. Award of contracts with Hearing Officers will be taken to City Council for approval. 6.02.040 In favor of an Independent Hearing Officer. By bringing the Resident The intent of the revision to Chapter 6.02 is that the Hearing Officer appeals to an independent entity, it should allow decisions based solely would be a professional and neutral party. on the Ordinance promsions. Park Registration Fee 6.02.060 Rent increases can be requested by parks that don't have current The proposed redline language would prohibit the scheduling of a rent registration increase hearing until registration fees and penalties are paid current. Additionally, staff monitors compliance and follows up with Park Owners who are late with registration fees. Rent Increase Notices and Supporting Documentation 6.02.080 Requests space rent adjustment notices given by September 1 to allow State law preempts the City's ability to move this timeline. Under State more time for appeals law, an Owner is not required to give residents more than 90 days notice of a proposed increase. 6.02.080 Residents no longer required to receive supportive documents for See Redline - New language will make documents available in the Park proposed rent increases previously in 6.02.090 B 1 b . office and at City Hall for review. 6.02.080 Feels staff should validate that rent increase notices are in compliance See Redline - Staff will review notice documents. Documents will be due with Ordinance before notices go to Residents to staff on September 1, with the review completed by September 15. Notices to residents to go out on October 1. 6.02.080 Verification of yearly increase packages by city staff, prior to resident See Redline - Staff will review notice documents. Documents will be due notification, would go a long way to reduce the number of appeals. This to staff on September 1, with the review completed by September 15. process should include an opportunity for park owners to correct any Notices to residents to go out on October 1. Associated changes were item omitted and eliminate any inadvertent errors. made in 6.02.020 and 6.02.090 moving the CPI calculation date a month earlier. This will allow sufficient time for Park Owners to prepare their Notices one month earlier than premously required. 6.02.080 1 recommend having City staff review, seek revisions per the Ordinance See Redline - Staff will review notice documents. Documents will be due as required, and approve the compliance of rent increase packages to to staff on September 1, with the review completed by September 15. the approved Ordinance, prior to rent increase packages being Notices to residents to go out on October 1. presented to the residents. In addition, appeal requests should only be allowed to proceed when there is a discrepancy noted between ordinance requirements and the rent increase package. 6.02.080 Requests that Park Owners submit Rent Increase Packages to the City ISee Redline - Staff will review notice documents. Documents will be due for verification of the Rent Package against the Ordinance, and provide Ito staff on September 1, with the review completed by September 15. a mechanism for Park Owners to amend Rent Packages, as necessary, Notices to residents to go out on October 1. to bring them in compliance to the Ordinance. c 0 0 v 2 0 0 c 0 0 U r U N 0 at CL R t U 0 0 .r R C CL v as N c 0 0 0) 0 0 0 CL N N at 0 N _N N 0 0 X R c at E 0 v R tr Q Packet Pg. 208 Comments Received from the Public on Specific Sections of Chapter 6.02 with Responses 19.a Section I Public Comment Received Staff Comments Methods for Space Rent Adjustments 6.02.090 A Concerned over change from 365 day to annual increases. (In former The changes clarify that only one increase is allowed per calendar year, Ordinance at 6.02.090 B) while eliminating any confusion about applicable dates that might result from a protracted appeal process. 6.02.090 C Feels that supportive documents should be required for Standard The redline includes language requiring documentation for government increases in government services and utilities with only annual pass throughs. increases or decreases allowed 6.02.090 D Requests language specifying that only current year costs may be State law preempts limitations on government pass throughs. Capital "passed through" to the Residents expenses are capped at 24 months to accommodate the fact that some capital projects may start in one year, but not be completed by the cut off to be included in an annual rent increase notice. Appeal Petitions 6.02.120 D Requests to allow individual resident appeals, not just appeals based on The 50% plus one has been in 6.02 since 1991, and that threshold was 50% plus one Resident in a given park presumably set to strike a balance between Park Resident and Park Owner rights. Modification would alter that balance and could increase the cost of administration of 6.02, if a large increase in appeals resulted. 6.02.120 D Concerned that Ordinance requires 50% plus 1 on signatures to raise The 50% plus one has been in 6.02 since 1991, and that threshold was appeal presumably set to strike a balance between Park Resident and Park Owner rights. Modification would alter that balance and could increase the cost of administration of 6.02, if a large increase in appeals resulted. 6.02.120 D Concerned that 6.02 requires use of an official petition form See Ordinance - An official petition form, approved by the Panel, was created in order to provide assistance to Residents as to the information required by Chapter 6.02, and to assist staff in making timely and efficient reviews of the petitions in order to schedule an appeal hearing. 6.02.160 Concerned that Section 155 was eliminated See Redline - Chapter 6.02 currently contains all provisions of 6.02.155: 6.02.155 A is now in Section 6.02.120 D, 6.02.155 B is now in Section 6.02.120 G. Reduction in Services 6.02.130 Requests reinstatement of a previous requirement for Park Owners to See Redline - this Section has been added back as previously written. reduce space rent, appropriately, when Park services are diminished or eliminated, the return of Chapter 6.02.130 (Reduction in Services) to the Ordinance Prior Notification/Approval 1. Prior consent of Residents on proposed Capital Improvements The consent of residents was only required for a rent increase based upon a reduction in Net Operating Income (N01). The provision allowing for that type of rent increase was only used once in the history of Chapter 6.02 and required hiring of accountants to interpret the information. Accordinaly. the N01 procedureswere removed. Appeal of Decisions 6.02.150C Requests reinstatement of a previous requirement that Residents to The consent of residents was only required for a rent increase based approve Capital Improvements and Replacements which would upon a reduction in Net Operating Income (N01). The provision allowing subsequently be added to the Residents' Space Rent for that type of rent increase was only used once in the history of Chapter 6.02 and required hiring of accountants to interpret the information. Accordingly, the N01 procedures were removed. 6.02.170 Requests Panel or Hearing Officer decisions to be appealable to the Currently, decisions of the Panel are not appealable, but any party that City Council is not satisfied with a decision of the Panel may seek any judicial remedy provided by law. If decisions of the Panel/Hearing Officer were appealable to the City Council, the Panel/Hearing Officer essentially becomes a necessary, but ineffective step, with all decisions likely to be appealed. 6.02.170 Remove all verbiage requiring Residents or Park Owners to use the This language is included to provide procedural clarity. legal system when disagreement with an appeal hearing decision is made. Use of the courts is always an option which can be persued. Use of such language comes across as confrontational and unnecessary. c 0 Q Q 2 0 Q c 0 O U r U N 0 CL R t U 0 0 of R C CL v as N C O :p v 0) O Q Z a y N at N N N 0 0 x R c at E t Q Q Packet Pg. 209 General Comments Recevied on Update of SCMC 6.02 19.b General Comment Received Staff Comments It would be a good practice to have residents made aware of Capital See redline - Park Owners will be encouraged to make Residents aware of Improvements priorto implementation. Capital Improvements pdorto implementation Requests a defined process to allow Resident involvement with the decision See redline - The proposed language encourages Park Owners to advise making process on repairs, maintenance, and Capital Improvements. Park Residents of proposed Capital Improvements. A common thread expressed at each of the meetings was frustration with the current Ordinance version and process management by City staff. City staff must maintain a posture that is perceived to be impartial by all participants. Establishing a more open and proactive process when Ordinance changes are determined and proposed would be most beneficial. Comments should be taken from the participants and the public prior to the staff establishing a change proposal. Expressed a desire for a fresh start and would like to see different staff members manage the process in the future. Expressed the desire to have the Director of Community Development take a more active role in management the process. In addition, a suggestion for more comprehensive training for both staff, Panel Members (if that option is selected) or Hearing Officer (if that option is selected) be established and conducted. Residents would prefer using the current CPI, Pass Through, Capital improvement Process outlined in the current Ordinance. Residents would prefer using the minimum 3% or Pass Through and Capital The Council removed the 3% floor during the last amendments. Any return Improvement process used in the previously approved Ordinance version with to that floor would be at the Council's discretion. exception of the need to obtain 50%+ 1 residents vote to approve Capital Improvements. No matter if a Panel or a Hearing Officer is used, operating cdteda must be set to only allow decisions relative to Ordinance cdteda be made. Outside criteria must not be used. The Rent Panel or Hearing Officer should provide the City Council with a yearly Staff updates the City Council following all appeal hearings. report. Increasing the burden on the Residents to raise an appeal, as outlined in the current Ordinance proposal, is a bad idea and not workable. If the process was working well, appeals would be minimized. We need to re-establish trust between Park Owners, Residents and City staff. Increasing the burden on Residents is counterproductive to making it happen. Has a unique perspective - Has been both a Panel Member and a Park Owner's representative that went before the Panel on an appeal. A panel of this type only works when all members come to the table without preconceived notions of "what's right." The Ordinance was designed to allow for standard increases based on the Consumer Price Index, and non-standard increases based on expenditures for projects that are capital improvements/replacements. The Ordinance allows residents receiving a non- standard rent increase to appeal the increase. City staff, Residents, and Park Owner representatives have already spent countless hours trying to define and clarify this Ordinance - to go back again for more of the same would only continue this "never ending story." There is no need to "reinvent the wheel" regarding capital vs. maintenance costs — the IRS has already done that for us. The IRS has very clear and concise definitions for capital expenditures. Again, an independent Hearing Officer should have the knowledge and capability to review the expenditure then follow the IRS criteria and make their decision. I am opposed to allowing Park Owners and Residents to add definitions to the Ordinance, or allow lengthy interpretations of the Ordinance. This is the very reason the City is trying to find an alternative way to administer this Ordinance. The appeals that were heard by the Panel in 2016 were riddled with "interpretations" with verbal references made to the "spilt" and "intent" of the Ordinance. c 0 Q Q 0 D Q c 0 0 U r L, Packet Pg. 210 General Comments Recevied on Update of SCMC 6.02 19.b General Comment Received Staff Comments In 2016, the City spent over $400,000 on Panel appeal hearings, public meetings With few public members attending, legal expenses, staff time, etc. If I was a taxpayer in Santa Clarita I would be livid! As an alternative that could make Santa Clarita a better place for all — spend that money on a rent subsidy program to provide assistance to residents that are truly in need. This program could be supported by both the City and property owners. Bottom-line: Rent Control Ordinances are contentious by their nature - and it would be unrealistic to believe any Ordinance could be written that satisfies all parties involved. While I believe, I understand why the Ordinance uses definitions related to "Capitalization" of assets, use of this term is widely misunderstood by Residents as somehow giving the Park Owners an income tax advantage. On the other, the definitions have given Park Owners the ability to call almost all repairs a Capital Replacement, which I do not think was the Council's intent either. I am also sure you are aware, there are two major reasons to "Capitalize" an asset mtherthan consider it an "Expense". The first being a specific IRS requirement. The other and more business-related decision, is to spread the cost of major expenditures over several years to prevent large impacts to a company's profitability numbers. Neither of which are reasons to add to the residents monthly rent. Lack of clear definitions and intent have been a continual issue over the last 2 years. To expedite any future Panel hearings, I would like to make a suggestion. (I have not polled my contacts about this suggestion). First, a yearly process for updating Ordinance definitions and clarifications be established. To facilitate the process, I suggest leaving the current Panel structure in place. Add to the Ordinance a section, creating the ability ofthe Panel to add definitions and criteria providing a super majority ofthe Panel 4 of 5 and legal counsel agrees. The Panel is then obligated to use the added criteria for future hearings until the City Council "weighs in", with an up or down vote, when the yearly Ordinance update is brought forth for approval. Requests language preventing Park Owners from charging Residents amounts The City is prohibited by case Iawftom requiring submittal oftax returns, so exceeding actual costs of Capital Improvements or pass throughs, i.e., reduce City staff is not able to enforce/monitor compliance with tax treatment based the cost, taking into account reductions in yearly taxes due to write offs. regulations. Requests language that will require any rent increase proposed to provide Park Whether such information is in a particular case needed to support a rate of Owners "A reasonable rate of return on their investment" be accompanied by a reasonable return on investment will depend on the nature ofthe increase disclosure of the Park's profit margin with supporting documentation. and therefore should be left forthe Park Ownerto provide or Panel/Hearing Officer to request. Requests assurances that Park Owners don't claim the same capital The City is prohibited by case law from requiring submittal of tax returns, so improvements, maintenance, and repairs on more than the previous year's City staff is not able to enforce/monitor compliance with taxtreatment based Federal and State taxes. regulations. Concerned that current Ordinance allows owners to include Capital Improvement Capital expenses are capped at 24 months to accommodate the fact that costs in Non -Standard increases in previous 24 months, up from 12 months. some capital projects may start in one year but not be completed by the cut off to be included in an annual rent increase notice. Summary of changes suggested are not in the draft. A summary of suggested changes has been presented to the public on four occasions and posted on the City's website. Feels that having to adjust to new rules will be difficult on Residents. Panel approved summary needs to change CPI information and appeal petition information to Residents in the Panel approved summary changes annually, summary will continue to be provided to Residents in English and Spanish. Requests consensus of Owners and Residents on changes Supports continuing to use the elected Panel as the vehicle for helping to select the independent member and rule on appeals. Either method of using a Panel or a Hearing Officer need to have both Park Owner and Resident participation. I also support having the independent Panel Member chair the Panel meetings. c 0 Q D Q c 0 0 U L, Packet Pg. 211 19.c MANUFACTURED HOME PARK RENT ADJUSTMENT PROCEDURES 6.02.010 Purpose 6.02.020 Definitions 6.02.030 Applicability 6.02.040 fflearing Officer Qualifications 6.02.050 Registration 6.02.060 Registration Fee 6.02.010 Space Rent Limit 6.02.080 Annual Space Rent Adjustment Notice 6.02.090 Allowable Methods for Annual Space Rent Adjustments 6.02.100 Appeal Considerations 6.02.110 Amortization Schedule 6.02.120 Annual Space Rent Adjustment Appeal Petitions 6.02.130 Change in Ownership Space Rent Adjustment Procedures 6.02.140 Reduction in Services 6.02.150 Vacant Spaces 6.02.160 Appeal Hearings 6.02.110 Decision of the PanelHearing Officer 6.02.180 Miscellaneous Provisions 6.02.010 Purpose. A. A Manufactured Home Park Resident's (Park Resident) tenancy in a manufactured home park is substantively different than traditional apartment tenancy in that the Park Resident owns their manufactured home, while still being subject to space rents. naa 4ow, To move a manufactured home is costly and difficulty aei,a, and there may not be available spaces in other nearby manufactured home parks in which to relocate, resulting in the Park Resident having fewer options to move out of the park to find lower rents. B. Manufactured Home Park Owners; (Park Owner}, having made a business investment in the manufactured home park, have— the right to receive a fair return on their property. Nonetheless, as a result of the unique tenancy circumstances of --••mi4i4areg 488- Park Residents, Park Owners should be subject to reasonable procedures in the imposition of space rents. C. For these reasons, among others, the Lily Council finds and declares it necessary to provide a process whereby ` ` - a 48m -&Park Residents are not subject to excessive rent increases, while at the same time recognizing the rights of Park Owners to receive a fair return and rental income sufficient to cover reasonable increases in the cost of repairs, maintenance, insurance, employee services, additional amenities, and other costs of operation. 19.c D. Further, the intent of this Chapter and its continued implementation is to: I. Prevent excessive and unreasonable manufactured home park space rent increases; 2. Rectify the disparity of bargaining power that exists between owners of manufactured homes and owners of manufactured home parks; 3. Provide vAH'H,` •i41-irea'48-AL Park Owners with an annual "by -right' Standard space rent increase; and 4. Provide a process for ensuring ` ` - a haffie Park Owners a fair rate of return where the annual Standard space rent increase does not provide a fair return. 6.02.020 Definitions. "Capital Improvements" means those new improvements which directly and primarily benefit and serve the existing residents by materially adding to the value of the park, egpfeei ,,,',,ngitig it , seAll l;sa ubjeet to the folly ,inn limitatie swith a life expectancy of three (3) years or more. Capital Improvements must be completely new improvements, not a replacement of existing or previously existing improvements. Expansions of existing Capital Improvements may be eligible under this definition only if they are wholly new. Capital Improvements that are required as a result of improperly deferred maintenance are not eligible Capital Improvements. The Capital Improvement must be permanently fixed in place or relatively immobile. New furniture, computer equipment, and televisions, or movable music systems are not Capital Improvements. Examples of Capital Improvements are: a. Brand new buildings. b. Physical expansions of existing buildings (additional square footage). C. Brand new parking areas, sidewalks, or roads in addition to those previously available to residents. d. Brand new trees or landscaping in addition to those previously available to residents. e. New play areas, pools, laundry rooms, common areas, and bathrooms in addition to those previously available to residents. Capital Improvement costs eligible to be passed through to Park Residents may be those which are directly attributable to the Capital Improvement itself and not those ancillary costs which do not on their own meet the definition of Capital Improvement. Work completed by an Packet Pg. 213 19.c employee or long-term independent contractor of the park as part of their usual duties is not a permissible Capital Improvement. Park Owners are encouraged to notify Park Residents of planned Capital Improvements prior to their construction. "Capital Replacement" means the substitution, replacement, or complete reconstruction of a piece of existing equipment, machinery, streets, sidewalks, utility lines, landscaping, structures, or recreational amenities; or similar items within the manufactured home park which materially benefits and adds value to the park - mm, with a life expectanev of three (3) vears or more. Capital Replacements must include the substitution or replacement of an entire portion of the existing equipment, machinery, streets, sidewalks, utilitv lines, landscaping, structures, or recreational amenities. Capital Replacements that are required as a result of improperly deferred maintenance are not i. eligible Capital Replacements. Capital Replacement items must be permanently fixed in place or relatively immobile. Furniture, computer equipment, televisions, or movable music systems are not Capital Replacements. Normal routine maintenance and repair is not Capital Replacement . Work completed by an employee of the park as art of their usual duties is not a nermissible Canital Renlacement cost. Capital Replacements generally occur as a planned activity, with a defined time period for completion of the project, and are completed by a lane -term independent contractor. Examnles of what constitutes a Canital Renlacement_ what is a repair_ and what is routine maintenance are listed below CAPITAL REPLACEMENT REPAIR Replacement of an entire HVAC unit with a new Replacing parts of an HVAC unit unit Replacing the entire roof on a whole building Repairing a portion of the roof Replacing the entire pump system for a pool Replacing parts in a pool pump Planned replacement of an entire section of Replacement of a few plants to address permanent landscaping with all new plants disease or damage Packet Pg. 214 19.c Replacing the entire plumbing system in a building Repair of plumbing leaks Replacement of existing streets Slurry Seal of streets Replacement of a park monument sign with a Replacement of some portions of an existing monument sign. completely new sign. Replacement of windows on an entire building to Replacement of a broken window increase security and energy efficiency Replacement of an entire section of wall or fence Repair of fallen brick, stones, or wood Replacement of street signs, parking signs, or hazard signs ROUTINE MAINTENANCE Interior or exterior painting Replacement of light bulbs Landscape services, street sweeping, pool cleaning, ianitorial services The cost of a Capital Reolacennent for which a Park Owner is covered wider insurance is not elieible as a Capital Replacement. rn Park Owners are encouraeed to notify Park Residents of planned Capital Replacements prior w to their construction. z "Chapter" means all Sections of Chapter 6.02 of the Santa Clarita Municipal Code. "CPP" means the Consumer Price Index (all items) prepared by the Bureau of Labor Statistics for the Los Angeles -Riverside -Orange Cowity area relating to all urban consuners.. published each year in July for the precedine twelve (12) months. If the method of calculating the CPI is substantially revised after the adoption of the Ordinance codified in this Chapter, the method in effect upon adoption of such Ordinance shall continue to be used, or the revised CPI shall be adjusted by the Finance Director of the City to correspond to such method. "Govennnen t -_Required Services" means services required by govennnental agencies which are new or which are in addition to those services legally required to be provided by the Park Owner or the Park Resident of the park on August 1, 1990. Such services include fees, bonds, assessments. and charges legally levied by an agency of the federal, state. or local govennnent Upon the Park Owner. Examples of allowable costs include. but are not limited to: property taxes. Citv or Cou tv Fire District fees. Citv or Cowitv Vector Control fees. or Citv or Cowitv Park District fees. Such services do not include predictable expenses for operation of the park, Packet Pg. 215 19.c such as common area utilities, expenses, or expenses which maintain the safe and healthful use of the park facilities. "Lease" means an agreement between the Park Owner and the Park Resident establishing terms and conditions of a tenancy which includes a predetennined fixed space rent increase applied for a predetennined length of time longer than one month. "Manufactured Horne" shall be synonymous with the tern " tmobileho me," and means a structure designated or designed for human habitation, transported over the highways to a permanent occupancy site, and installed on the site either with or without a permanent foundation. The tern "manufactured home" does not include either a recreational vehicle or a commercial coach, as such terns are defined in the Health and Safety Code. "Manufactured Home Park" and "park" shall be synonymous with the tern " tmobileho ne park"'_ and mean an area of land where two (2) or more manufactured borne spaces are rented or leased out for owner -occupied manufactured homes used as residences. The tern "manufactured borne park" does not include developments which sell lots for manufactured homes or which provide condominium ownership of such lots, even if one or more homes in the development are rented or leased out. "Manufactured Home Park Owner" or "Park Owner" mean the owner, lessor, operator, manager, or designated agent thereof of a manufactured home park in the City of Santa Clarita. « ar « a'Ag. ,_ of a ffieHitffii 6 ,. fed haffie. "Paan ,l�Abbeal Process Summary" means a document approved by the ormnuiity Development Director (Director} providing 44R+;; , Park Owners and Park Residents with a summary of requirements related to the contents of a rent adjustment notice. and the right of the Park Resident to request a hearing before tfiepaxela Hearine Officer, pursuant to Section 6.02.120. "Rental Agreement" means an agreement between the m.,,,..c ,,,. red, eme Park Owner and a Park Resident establishing the terns and conditions of a month-to-month tenancy. "Space Rent" means the consideration, including any bonus, benefits, or gratuities, dernanded or received for or in connection with the use or occupancy of a manufactured home within a manufactured home park. The use and occupancy of a rental unit shall include the exercise of all rights and privileges and use of all facilities, services, and amenities accruing to the Park Residents thereof for which a separate fee authorized by the Mobilehome Residency Law (California Civil Code Section 798, et seq.) is not charged. Nothing herein shall be construed to prevent a Park Owner from establishing such fees as may be authorized by the Mobilebome Residency Law. Space rent shall not include utility charges for utility services, including gas, electricity, and/or sewer service provided to an individual manufactured home residence (as opposed to the park in general) where such charges are billed to such a resident separately Packet Pg. 216 19.c from the space rent, and such charges are limited to the actual value of the utility service provided in the individual residence. 6.02.030 Applicability. A. General. The provisions of this Chapter shall apply to all manufactured home park sites. B. Leases. The provisions of this Chapter shall not apply to tenancies covered by a lease agreement in existence at the time this Chapter becomes effective. This exemption shall apply only for the duration of the lease. Upon the expiration or termination of such lease, this Chapter shall automatically become applicable to the tenancy. Spaces not covered by such a lease and not exempt from this Chapter by state law (inclusive of Civil Code Section 798.17) shall be deemed to be spaces regulated by this Chapter. Residents who enter into a lease meeting the terms of Civil Code Section 798.17. which includes leases in excess of twelve (12) months. either when movine into the park or as a current tenant. shall be subiect to the terms of their lease and not the terms of this Chapter as required by state law. 6 02 040 nn ,,a t,, a cr.,me Rental A diust,....,,- - l gearing Officer Qualifications Packet Pg. 217 19.c A. Appeals shall be beard by an impartial Hearing Officer. A Hearing Officer selected by the City Council. consistent with the City's for Qualifications process widertaken by City staff. shall consider and decide appeals for rental increases. nie Hearing Officer shall be assigned to bear the appeal by the Director within a reasonable period of time after the Director has accepted an appeal petition as complete. The Hearing Officer shall meet one of the following criteria: Packet Pg. 218 19.c 1. Completion of a Juris Doctor or equivalent degree from a school of law. and experience in arbitration. mediation. or conflict resolution which. in the sole iudgment of the Director. provides that person with the knowledge and skills to conduct a manufactured home space rent hearing in a professional and successful manner; or 2. Possession of the knowledge and skills to conduct a rent increase hearing. and completion of at least three (3) rent increase appeal proceedings that involved issues the Director considers similar to those raised in space rent appeals. B. Guidelines, Rules, and Regulations. The City Council may from time to time adopt by resolution such guidelines as it deems necessary to assist and direct the patiel iii M-1044 ,.44 :.. .........., .,,.,., a , ,.,, ., e ,.....,r, t6 6Ut 4S -a..,. ,...hearing Officer in the accomplishment of his or her duties. W. Staff. The City Manager shall provide all administrative staff necessary to serve in the pm elconducting of appeal hearings. Staff from the Department of Comm-muiityCL Development shall s aH 444 seeretawy 44ie pm4el a .,.,,, n,,.,"' -. be responsible for the U maintenance of all records 444 , p wl appeal bearings. A record of its ..ree , ,,,:.,g. —'+"all bearings shall be kept and shall be R open for inspection by any member of the public. The City Attorney or the designee of the CL City Attorney shall act as legal counsel f*H+e4for all appeal hearings. • v r Packet Pg. 219 19.c i. T-8-ti-'eff RppeRIS460gM be efe 440•« ••�E EtEr^m"t'rz'&ti8t 5-61rSj3iiEE Eii's .,a;....,.,,,,.,,.. PfEi;a„a f v;.,,t,;.. „t,.,..,,.,.. � RS 6.02.050 Registration. A. Registration. Park Owners must register all manufactured home parks and manufactured home rental spaces within such parks with the Department of Community Development. The registration shall include all of the following: 1. All information requested on forms sent by the City to the Park Owner for the purpose of registration; and 2. A rent roll for the month immediately preceding the registration, reflecting the space number, resident name, space rents, and a listing of all other charges paid by the Park Resident, including: a. Utilities not included in space rent; v b. Any amortized Capital Improvement or Capital Replacement charges; and c. Any other monthly fees as maybe required of the Park Resident. B. Re -registration. The Department of Cormmuiity Development is hereby empowered to require such re -registration as it deerns necessary. C. Applicability. The registration requirements provided for in this Section, or which may be established by the Department of Cormmuiity Development, shall apply to all manufactured home parks, including those exempt from the space rent ceiling limitations and procedures in the Chapter by reason of the existence of a valid space rent agreement. 6.02.060 Registration Fee. A. Establishment of Fee. Park Owners shall pay to the City of Santa Clarita a registration fee for each manufactured home rental space regulated by this Chapter within the park as may be established by resolution of the City Couicil. Half of the fee paid for each space may be charged to the Park Resident occupying that space by a separately specified one-time charge on a space rent bill within sixty (60) calendar days after the fees have been paid to the City. The registration fee shall not apply to parks and spaces exempt from the payment of fees by state law (inclusive of Civil Code Section 798.17). Packet Pg. 220 19.c B. Penalty. If a Park Owner does not pay the fee provided for in Subsection A of this Section within the time period established therein, a late charge shall be assessed in an amount as established by resolution of the City Cowicil. C. Unpaid Fees. No-paxe1 appeal bearing shall be scheduled or take place regarding a park 4f m4 w4pai4urtil that bark's registration44fees including any penalties aee4q,ed,: a Leff....yi4ay *1..,44 be n,,,.,,,,..',,,,) are current. Failure to pay a City registration fee is not growids for a space rent adjustment appeal. D. Purpose of Fee. The registration fee provided for by this Section is intended to defray any reasonable and necessary costs associated with the administration of the regulations contained in this Chapter. E. Accowrting of Favids. The Director of Conmmmiity Development is directed to maintain an accurate accowrting of all direct and indirect costs of administering the regulations contained in this Chapter. The Director,.rrao+i,.....:*-.shall submit to the City Manager a report of such costs at least annually. 6.02.010 Space Rent Limit. A. Effective Date. -�rR ~~r~ , ow, -No Park Owner shall charge space rent for any manufactured home space in an amount greater than the space rent in effect on August 1, 1990, except as permitted pursuant to the provision of this Chapter. B. Exemption. If a park space is exempt from the application of the space rent limitation or registration fee portion of this Chapter by reason of the existence of a space rent agreement and this agreement expires, the space rent limit for that space shall be the space rent in effect on the date immediately preceding the date on which the agreement expires. w 6.02.080 Annual Space Rent Adiustment Notice. A. Notice. Prior to the annual space rent adjustment, the Park Owner shall provide the City and each Park Resident with a notice of proposed rent :..n "r~a issi+eadiustrnent. The notice shall be provided to each Park Resident no later than October 1, to be effective either on January 1 of the following year or on the resident's anniversary date following January 1. B. The Annual Space Rent Adiustmennt Notice (Notice) and the documents in support of an increase. as specified in Section 6.02.080(E). shall be provided to the City. as set forth in Section 6.020.08001. for a preliminary review no later than September 1 for any increase proposed to be effective January 1 of the followine vear or on the resident's anniversary date followine January 1 C. Contents of Notice. All Space Rent Adjustment Notices shall contain all of the following information: 10 19.c A listing of all affected spaces byincludine space number and name only. The 44arxe R 440, " "'tea "' ""arannount of the space rent shall not be included in the listing. Affected spaces include all those spaces being notified of a proposed space rent adjustment; and 2. A copy of the current Pmwl Appfa,,,edSumnary of this Chapter. The Sum -nary will be provided annually to the Park Owner by the City for inclusion in the amtf ~"M"�Notice. C. Standard Space Rent Adjustments. For a space rent adjustment which is based on Section 6.02.090(C) — Standard Space Rent Adjustments: 1. A statement that the Park Owner considers thatportion of the space rent adjustment to be consistent with the limitations set forth in Section 6.02.090(C) of this Chapter; 2. The amouit of that Park Resident's space rent adjustmentboth in dollars and as a percentage of existing rent; 3. The amouit of the Park Resident's space rent adjustment attributable to an increase in govemment-_required services in dollars;. Documentation for that increase must be provided to the Park Residents and City. consistent with Section 6.02.080(E) below; and 4. The amouit of the Park Resident's space rent adjustment attributable to an increase in utility costs in dollars. Documentation for that increase must be provided to the Park Residents and City. consistent with Section 6.02.080(E) below. D. Non -Standard Space Rent Adjustments. For a space rent adjustment which is based on Section 6.02.090(D) — Non -Standard Space Rent Adjustments: 1. A statement that the Park Owner considers thatportion of the space rent adjustment to be consistent with the limitations set forth in Section 6.02.090(D); 2. The amouit of that Park Resident's space rent adjustmentboth in dollars and as a percentage of existing rent; and 3. Iiiformation supporting the level of Non -Standard space rent adjustment proposed. Such information must include the following: Increases based on Section 6.02.090(D)(1): Specific reference to the amortization time period assigned to each Capital Improvement or Capital Replacement as provided for in Section 6.02.110-(A) and any interest costs being included; Increases based on Section 6.02.090(D)(2): The mathematical calculations or summary of the analysis relied upon by the Park Owner to detennine a fair rate of retum and the annourt of the proposed Non -Standard space rent adjustment to yield that fair rate ofretum, as provided for in Section 6.02.090(D)(2); and 11 Packet Pg. 222 19.c ii. A statement informing the Park Resident that the supporting documentation for the Non -Standard space rent adjustment will be available to Park Residents at the park management office during all nonnally observed office hours beginning the same day the Notice is provided. E. Supporting Documentation. The supporting documentation for a Non -Standard space rent adjustment shall be kept in the park management office for at least forty-five (45) days, beginning on the date of the Notice of the proposed rent increase, and will be available for review by affected Park Residents during all nonnally observed office hours. In cases where a space rent appeal petition has been submitted which meets the criteria set forth at Section 6.02.120, the supporting documentation shall remain available until a final detennination is made on the appeal. The Park Owner shall provide a copy of the supporting documentation to the City Clerk's office when it is first made available in the park management office so that affected Park Residents may also review the documentation at City Hall. F. During the periods described above, copies of all supporting documents will be provided to affected Park Residents upon request. A Park Resident may request the documentation in one or both of the following formats: 1. Physical copies shall be provided at a fee set by the Park Owner, not to exceed $.25 per page; and 2. Electronic copies shall be provided free of charge, in a PDF or similar format, as an email attachment sent to the requesting Park Resident's email address. CL G. The padE ~a r sit Mg'ir" eute.Notice will contain a �r gl r Weil c for the Park Resident to toe m444Or' ,. 4., .,,,:..n,.,. 4., sta4Rgs. attesting that tlie i i they have been -received b�y w z the texarhtNotice. The original of the si�documenht. acknowledging receipt of D a�ewiw44ts ar 44atieesthe Notice required by this Section. shall be retained by w the Park Owner and a copy thereof provided to the Park Resident. In the event a Park _j Resident fails or refuses to exeetilesj�i the deea=n,-i4Notice as required herein within ten z (10) days after the Park Owner's request that the tenant do so, the Park Owner shall u: ., prepare a declaration, wider penalty ofperjury, stating that the i4-ft+i6__.a.,-._.. i_.r a_ R ne4ee5Notice required by this Section ha'Oehas been delivered to the Park Resident, the date the Park Owner requested the Park Resident to sign the joint document acknowledging receipt, and the date the declaration was executed. E H. Submission of Annual Space Rent Adiustmenht Notices to Conmmuiity Development Department. a. If a Park Owner intends to notice a rent adiustment at its park for the upcomin year. the Notice and all supportive documents for the increase required in Section 6.02.080(E) must first be provided to the Community Development Department on or before September 1. for a preliminary review for consistency with the requirements of this Chapter. Staff will have until September 15. or the Monday 12 Packet Pg. 223 19.c followine that date. to notify a Park Owner of anv Notice deficiencies that should be corrected. b. If a Park Owner does not aeree with staff s opinion reeardine deficiencies in the Notice. the Park Owner may appeal that decision to the Hearing Officer. During such appeal. the Park Owner may still notice its residents by the deadline set forth in Section 6.02.080(A). and pen -nit the issue to be resolved alone with any other potential appeal brought by the Park Residents. The Notice must clearly state which portions of the Notice the City is challenging. The City's detennination with respect to the preliminary review of the Notice does not preclude any challenge or appeal of any portion of the Notice or proposed rent adjustment by the Park Residents. 6.02.090 Allowable Methods for Annual Space Rent Adjustments. A. Frequency. The annual space rent adjustment may occur only once every calendar year. B. Annual Space Rent Adjustment Methods. Any annual space rent adjustment shall utilize the following methods-- (1) an annual space rent adjustment based on Section 6.02.090 (C) — Standard Space Rent Adjustments; and/or (2) an annual space rent adjustment based on Section 6.02.090{D} — Non -Standard Space Rent Adjustments. C. Standard Space Rent Adjustments. The following adjustments in rent shall be permitted c by right and may not be appealed except in the situations specified in Section 6.02.120(C). �4), This adjustment shall be calculated using the Consunmer Price Index (CPI) reported each CL .r4July for the previous twelve (12) month period ofA*t#tiAJuly i through 44y-4Jwie • 30 reported—by the Bureau of Labor Statistics for the Los Angeles -Riverside -Orange Counhty area. i. An adjustment of space rent not to exceed the lesser of the annual adjustment in the CPI reported each At�Uly for the previous twelve (12) month period of A+ �e July I through 4-ti"Jwie 30 reported by the Bureau of Labor Statistics for the Los Angeles -Riverside -Orange Counhty areas or five percent (5%). In such cases where the CPI is at or below zero percent (0%), a reduction in space rent is not required; 2. An adjustment based on the actual increase in the cost of government -required services; and 3. An adjustment based on the actual increase in utility costs where such utilities are included in the space rent. The Director of Community Development or designee, annually, will receive the CPI updated result and cause notice of such to be mailed to each Park Owner and Park Resident in the City. Such Standard space rent adjustments will be calculated on the space rent only, and will not be calculated on monthly costs related to amortized Capital Improvements or Capital Replacements, utilities, or other costs not part of the space rent. 13 Packet Pg. 224 19.c D. Non -Standard Space Rent Adjustments. A Non -Standard space rent adjustment may be based on any of the following: An adjustment, prorated equally among all the spaces in the park, to pay for the actual costs of Capital Improvement or Capital Replacement. as defined in the definitions Section of this Chapter, which were incurred within the twenty-four (24) months prior to the date of the ,. �.,�Notice, and are not otherwise disallowed by state law. Costs must be amortized as permitted in Section 6.02.110. The interest costs incurred to finance the Capital Improvement or Capital Replacement may be included in the total axnownt amortized. If such interest costs are included, they may not exceed those amounts which are based on commercially available rates for financing obtained from outside sources or the Wall Street Jounial prime rate for funds borrowed intenially; and/or 2. An adjustment, prorated equally among all the spaces in the park, designed to provide the Park Owner with a fair and reasonable rate ofretum on investment. This adjustment must be supported by: a. An explanation of bow the Park Owner has detennined what it considers to be a fair rate ofretum. This explanation could include, but is not limited to, documents supporting the prevailing standards for a rate of return on investments in manufactured home parks, or other similar investments; and b. A financial analysis of the proposed rent increase showing information that R demonstrates *that the proposed increase is necessary to receive a fair CL rate of return. v c. In reviewing a fair rate ofretum increase, the pa44 r4 ne Officer shall detennine what is fair and reasonable under the circumstances, taking into accownt all relevant w z factors, which may include the following non-exclusive list of factors: D i. Debt Service Costs. Where such costs are limited to increases in interest payments from those interest payments made during the base year which result from one of the following situations, or the equivalent thereof: 1} Refinancing of the outstanding principal owed for the acquisition of a park where such refinancing is mandated by the terns of a financing transaction made on commercially available terns, e.g., tennination of a loan with a balloon payment; or increased interest costs incurred as a result of a variable interest rate loan used to finance the acquisition of the park on commercially available terns; or 2) Increases in rental payments made on leases of land, and wider such circumstances, the Park Owner may include as expenses an amount not to exceed the increase in such land lease rental payments occurring since the previous rental adjustment for the park where such increase in land lease rental payments is the result of inflation or the decrease in space rental income, or based on other terns documented in writing. Such increased 14 Packet Pg. 225 land lease rental obligations shall be permitted only where the Park Owner can show that the terns of the lease are reasonable and consistent with prudent business practices wider the circa nstances. In refinancing, increased interest shall be permitted to be considered as an operating expense only where the Park Owner can show that the terns of the refinancing were reasonable and consistent with prudent business practices wider the circa nstances. ii. The rental history of the manufactured home park, including: 1) The presence or absence of past increases; 2) The frequency ofpast rent increases and the annownts; 3) The Park Owner's response to any cost reduction measure; and 4)— lnie occupancy rate of the manufactured home park in comparison to comparable waits in the same general area. iii. The physical condition of the manufactured space or the park of which it is a part, including the quantity and quality of maintenance and repairs performed during the last twelve (12) months. iv. Any increases or reduction in services during the twelve (12) months prior to the effective date of the proposed rent increase. v. Existing space rents for comparable spaces in comparable parks, with consideration given to the comparable quality of the park amenities and services. vi. A fair retwm on investment prorated among the spaces of the park. vii. Other financial infonnation in support of the increase. viii. The cost of Capital Replacennent(s) or Capital Iimprovennent(s) as defined in 6.02.090{D}(1). E. Duplication of Costs. An amortized Capital Improvement or Capital Replacement cost imposed as part of a Non -Standard space rent increase permitted in Section 6.02.090 (D)(1) may not be used in the calculation of a subsequent annual increase to recover a fair and reasonable return on the property as permitted in Section 6.02.090{D}(2). Conversely, a cost used in the calculation of an increase imposed as part of a Non -Standard increase permitted in Section 6.02.090(D)(2) may not be used in a subsequent annual increase as an amortized cost provided for in Section 6.02.090(D)(1). Furthennore, costs that are not permitted to be passed on to the m.,,,..c 4.w d, erne Park Residents wider state law shall not be permitted in any rent increase. 6.02.100 Appeal Considerations. 19.c 15 Packet Pg. 226 19.c A. Standard Space Rent Adjustments. In the case of a Standard space rent adjustment, an appeal may only be brought bee rein the situations outlined in Section 6.02.120(C). In making a detennination, the pFiearine Officer may consider all relevant information and may request any such information or documentation as #-+ey deemdeexned necessary, including but not limited to: 1. Verbal testimony 2. Copies of bills, invoices, or statements 3. Copies of receipts or checks 4. Other documents supporting the level of increase proposed B. Non -Standard Space Rent Adjustments. Iii making 4-�e4a detennination on the appeal of a Non -Standard space rent adjustment, the pFiearin Officer may consider all relevant information, including but not limited to: 1. Verbal testimony 2. Copies of documents made available to the Park Residents as part of the noticing requirement, outlined in Section 6.02.080(D) 3. Other documents supporting the level of increase proposed C. Burden of Proof. The burden is on the Park Owner to provide sufficient information and documentation to support the level of increase proposed in a Non -Standard increase. The pffi+4 Officer will have the authority to detennine the sufficiency of the w z information and documentation provided. and to request, as *'+�aeexned necessary, D additional documentation to assist t4etvrin * .nakine a determination. w 6.02.110 Amortization Schedule. A. For the purpose of detennining any rent adjustment permitted wider the provisions of this Chapter, the cost of Capital Improvements or Capital Replacements shall be amortized, according to the following schedule, for those items listed. For items meeting the definition of Capital Improvement or Capital Replacement herein, but not listed on the amortization schedule, the amortization period shall be consistent with that prescribed by federal law for depreciation. Type of Improvement or Replacement Amortization period Backflow device 10 years Carpeting 5 years Copier 6 years 16 Packet Pg. 227 19.c Copper pipes 10 years Drapes 5 years Gas barbecue 3 years Gas line 15 years Gas valve and fire hydrant 10 years Heater motor 5 years Houses 30 years Light fixtures 5 years Linoleum floor 5 years Oven 6 years Patio furniture 5 years Pool heater 5 years Punp 5 years Refrigerator 6 years Roofing 18 years Security fence 5 years Sewer line construction 15 years Solar system 10 years Telephone system 6 years Water heater 10 years Water softener 5 years B. Space Rem Invoice Documentation. Any amortized Capital Improvement or Capital Replacement cost imposed as part of a Non -Standard space rent adjustment must be clearly marked on the space rent invoice, or on another document included with the space rent invoice, with the name of the Capital Improvement or Capital Replacement, the monthly arnount, and the date the cost will expire. C. Amortized Costs Not Removed. A request for a hearing based on an amortized cost not removed in a timely mariner may be part of the appeal petition of an annual space remit adjustment, or as a separate item. If an appeal petition based on an amortized cost not removed in a timely mariner is submitted outside the annual space rent adjustment appeal process, it must meet the requirements of Section 6.02.120-(D) through (G). If the pm+4 ne Officer detennines that an amortized cost was not removed in a timely mariner, resulting in overpayment by the Park Residents, the eFHearing Officer may require the amortized cost to be removed. and may require the Park Owner to reimburse 17 Packet Pg. 228 19.c affected Park Residents the amount of over -payment, subject to any limitations imposed by law at the time of the pHearin Officer's decision. 6.02.120 Annual Space Rent Adiustment Appeal Petitions. A. Time Limits. A petition requesting an appeal bearing for an annual space rent adjustment as allowed for in this Chapter, must be filed with the Departmenrt of Conmmmity Development within forty-five (45) calendar days of service of the Notice of proposed space rent adjustment, or forty-five (45) calendar days from the date of the space rent increase if no Notice is received, whichever occurs earlier. B. Insufficient Notice. Appeals maybe filed for either Standard or Non -Standard space rent adjustments based on the claim that a Notice is insufficient because it does not meet the requirements of Section 6.02.080. However, ifno appeal petition meeting the requirements of this Section is received, or if the appeal petition does not identify insufficiency of the Notice as a cause for appeal, the Notice will be considered valid and sufficient. C. An appeal may notbe filed and will notbe beard for a Standard space rent adjustment based on Section 6.02.090(0), except for one or more of the following reasons: The CPI percentage adjustment proposed in the Notice is above the actual CPI percentage provided in the City's most recent notice to the Park Residents and Park Owners; 2. The increased costs of govemment _required services or utility costs in the proposed space rent adjustment are greater than the actual costs incurred by the Park Owner; and 3. A Notice that is not substantially in conformance with the requirements of Section 6.02.080. Appeal Request Form. Appeal petitions must be submitted on an Appeal Request Form appra,,,ed by btained from the Comm-mwiity Development Department. -E—D. All pages of the form must be complete, and the petition signature page must contain signatures from residents of at least fifty percent (50%) of the spaces regulated by this Chapter and affected by the proposed space rent adjustment, plus one additional regulated and affected space. Individuals signing the space rent petition must be those listed on the park rent role or named as the owner on the State reeistration of the manufactured home on that space. Sienatures of individuals notmeetine that criteria will not be counted toward the 50% -plus -one requirement. -F—L. Appeal Justifications. The appeal petition must contain all causes for appeal when it is submitted. Additional causes for appeal may not be added to the petition after the petition has been submitted. Ne. 4hst.,.,,,:.,. if ,h , pain ,l :., its i stilt ,:,.., d ,, , 18 Packet Pg. 229 19.c 6-F. Park Owner Notification. The mond ,44g u144-, 44i4 414e appeal ., -s,City will provide a full copy of the appeal p 4+4@* for Appeal package to the Park Owners within ten (10) calendar days of submission of a complete Appeal Package to the Department of Community Development. G. Detennination by Director of Comm-muiity Development. It shall be the sole discretion of the Director of Community Development 04 ee�to detennine if the basis upon which the pe64a*Reguest for Appeal is filed meets the criteria set forth in *i* Aapter.Section 6.02.120. No bearing will be scheduled unless such a detennination is made. Only if the Director detennines that the Request for Appeal meets the criteria of this Chapter will a bearing be scheduled. However. the Director's detennination that the Request for Appeal meets the criteria set forth in Section 6.02.120 of this Chapter does not eliminate the Park Owners right to challenge during an appeal bearing the validity of the petition or assertions made in the petition during the appeal process. 1. If the Director detennines that ax appeal e"a—aRequest for Appeal does not meet the criteria set forth in ,,.:n�Section 6.02.120. the Director shall cause the Park Owner or other person designated on the park's registration and the affected Park Residents to be notified. Such notice shall be mailed, first-class postage prepaid, within fifteen (15) calendar days of the submission of the appeal petition; and 2. If the Director detennines that a appeal p 4+4o++ for Appeal meets the criteria rJ set forth in 4,.:n�Section 6.02.120, he shall cause the Park Owner or other person c designated on the park's registration and the affected Park Residents to be notified of the time. date, and place of the hearing. Such Notice shall be mailed. first-class CL postage prepaid, at least fifteen (15) calendar days prior to the scheduled hearing date. • v 6.02.130 Chance in Ownership Space Rent Adiustment Procedures. A. Manufactured Home Sale. Notwithstanding any other provision of this Chapter, if a manufactured home is voluntarily vacated by all tenants as a result of a sale of the manufactured home to a new owner, and the manufactured home is not removed from the site, then the rent may be increased by an amount not to exceed ten percent (10%). The rent may only be increased pursuant to this Section once in any twelve (12) consecutive -month period, regardless of additional changes in ownership. A change in ownership increase does not preclude an annual space rent adjustment in the same calendar year, so long as all noticing requirements as set forth in Section 6.02.080(C) are observed. B. Notice to Prospective Manufactured Home Buyer. As required in Califomia Civil Code Section 798.74.5, within two (2) business days of receiving a request from a prospective homeowner for an application for residency for a specific space within a manufactured home park, if the management has been advised that the manufactured home occupying that space is for sale, the management shall give the prospective homeowner a septfttecopy of the State -required document entitled "INFORMATION FOR 19 Packet Pg. 230 19.c PROSPECTIVE HOMEOWNERS," which will include the space rent for the prospective manufactured home buyer. C. Notice to Manufactured Home Seller. The Park Owner will also provide a copy of ,.,r r-AtiR4, r r v,.,..... etj, LT . tR 44."INFORMATION FOR PROSPECTIVE HOMEOWNERS" to the Park Resident selling their manufactured home. It shall be the responsibility of the current manufactured homeowner selling the manufactured home to verify that the proposed space rent for the prospective buyer of their manufactured home does not exceed the increase allowed in this Section. D. Remedy. If a ~~r~ 44Rw- Park Resident seller or prospective manufactured home park buyer believes that the Park ow*erOner is exceeding the permitted ten percent (10%) increase on space rent for a change in ownership, the party may seek any judicial remedy provided by law to enforce this Section. 6.02.140 Reduction in Services. No Park Owner shall reduce or eliminate any service to any rental space unless a proportionate share of the cost savines. due to such reduction or elimination. is simultaneously passed on to the Park Resident in the form of a decrease in existing rent or a decrease in the amount of a rent increase otherwise proposed and permitted by this Chapter. In any case where the Hearine Officer determines that a reduction in services has effectively resulted in an increase of rent without notice thereof. the Hearing Officer may either order the Park Owner to fix. repair. or otherwise cure the reduction in services. or reduce the rent owed to the Park Owner in an amount that will compensate the Park Resident for such reduction in services. 6.02.150 Vacant Spaces. If a space becomes vacant by virtue of there being no manufactured home situated on the space, or the manufactured home on the space is owned by the Park Owner and the space has not been rented to a resident for at least thirty (30) calendar days, the space rent may be increased to a rate as determined by the Park Owner at the time the space is initially rented to a new manufactured home owner. Once the space is rented to a new manufactured home owner, all other controls in this Chapter shall become effective. 6.02.160 Appeal Hearings. A. Conduct of Hearing. The Park Owner and Park Residents may appear at the rent adjustment bearing and offer oral and documentary evidence. All parties to a rent adjustment bearing may have assistance in presenting evidence and testimony, and developing their position, from attorneys, experts, or such other persons as may be designated by said parties. The bearing may be continued for a reasonable period of time as determined by the pmwl .. 44e 44, a r#i , . a4i s aa f444di44g 4. gad eaiise be ,pen to she r..b4c-.Hearine Officer. B. Timeliness. During the course of an appeal bearing, the eFHearing Officer may request infonnation from the Park Owners or Park Residents. If such infonnation is not provided 20 Packet Pg. 231 19.c in a timely mariner, or such information is not sufficient for the pm+4 ne Officer to make *e4a detennination, the pHearin Officer may disallow all or any portion of the proposed space rent adjustment. The pai+ l4 earine Officer will have the authority to detennine the timeliness and sufficiency of any information provided. C. Appeal Justifications. Rent adjustment bearings for Standard space rent increases may only be held for the causes specified in Section 6.02.120(B) and (C). Rent adjustment bearings for Non -Standard increases may be held for causes specified in Section 6.02.120(13`. er ei,h r eatts s a ,, ,,..,,.., ,a to be ...,i,.., ,he ....,... ,.. e fr h , pazH l as eta/.., a i44 qRk4iR44 6.024-20(9 . D. Rules of Evidence. The bearing need not be conducted according to the technical rules relating to evidence and witnesses, as applicable in courts of law. To be admissible, evidence shall be of the type on which responsible persons are accustomed to rely in the conduct of serious affairs. A full and fair hearing shall be accorded to the parties to the hearing. E. Preserving the Record. The appeal hearine proceedings shall be recorded electronically. c Any party who desires that the proceedings be recorded stenographically shall make arrangements with the Department of Coxmmwiity Development at least five (5) calendar ?} CL days before the hearing. Any transcripts prepared by a reporter at the party's request shall be at his or her expense, and the original shall be filed with the Departmexrt of Coxmmwiity Development. If the party makes a request for a transcript of the electronic recording at c the time of or after —the bearing, he or she shall make arrangements to copy the official �4), recording with the Department of Community Development. All expenses incurred for the CL transcript will be home by the requesting party. v F. Subpoenas. The pHearine Officer may issue subpoenas requiring the attendance of witnesses and/or the production of books or other docu vents necessary for evidence of w z testimony in any action or proceedings before the ^r~e' upeii request by �h , pmol Flearine D Officer. Said subpoenas shall be signed by theeHearine Officer or his or her W designated substitute and attested by /lie seeystaff assigned to the appeal bearing. Failure to comply with such subpoena shall result in contempt proceedings wider z Govennnent Code Sections 37106 through 37109. M 6.02.170 Decision of the Hearing Officer A. Time for Decision. The Hearine Officer shall make a final decision within ninety (90) days of the assiWarnent of the appeal bearing from the Director. and no later than twenty- one (2 1) days after the conclusion of the bearine on anv petition. The time limits may be extended upon consent of the Park Owner 21 Packet Pg. 232 19.c B. Rent Increases. If the Flearine Officer's detennination is that all or a portion of the proposed rent increase shall be granted wider the circumstances. then the Hearing Officer shall grant all or such portion of the rent increase effective as of the time such increase would have been otherwise effective without the intervention of this Chapter. 47C. Notification of Detennination. The seer �ity shall, within ten (10) days after such decision is rendered, send a copy of theel's findings and decision, by first class postage prepaid, to the Park Owner or other person designated on the park's registration and to the occuparnts of the affected residei�gspaces in the park for which the space rent adjustment appeal was brought. 4&D. Final Decision. Any decision of the paffE4 ring Officer must be supported by a preponderance of the evidence. The el's allowance or disallowance of any rexrt adjustment or portion thereof may be reasonably conditioned in any mariner necessary to carry out the purpose of this Chapter. The decision of the paxelHearing Officer shall be final and binding on all parties. and shall not be subject to appeal or any additional pm4 reconsideration. A party not satisfied with —a decision &fes may seek any judicial remedy provided by law. 6.02.180 Miscellaneous Provisions. A. Waiver Ability. Rental agreements between a Park Owner and Park Resident which are U exempted from local regulation by California Civil Code Section 798.17. or other State c statutes. are permitted. The rental rates and other terns of such agreements shall prevail over regulations and decisions made pursuarnt to this Chapter. For all such rental CL agreements which expire, the last monthly rental rate charged wider the rental agreement shall be the space rent ceiling used to calculate the annual adjustment for the space. Any other provisions or agreement, whether oral or written, in or pertaining to a rental agreement whereby any provision of the ordinance or decision ar regeloiaii of the w z paxelHearing Officer for the benefit of a resident is waived, shall be deerned to be against D public policy and shall be void. w B. Severability. If any provision or clause of this Chapter, or the application thereof to any person or circumstance, is held to be unconstitutional or to be otherwise invalid by any court of competent jurisdiction, such invalidity shall not affect other Chapter provisions or clauses or applications thereof which can be implemented without the invalid provision or clause or application, and to this end, the provision and clauses of this Chapter are declared to be severable. C. Subpoenas. The pHearing Officer may issue subpoenas requiring the attendance of witnesses and/or the production of books or other documents necessary for evidence of testimony in any action or proceedings. bee re ,he ~r~e' "ell re"est by Ah , ~r~e' Failure to comply with such subpoena shall result in contempt proceedings under Government Code Sections 37106 through 37109. 22 Packet Pg. 233 19.c !es�ea�rslci=5ar��ixfr�esa7ai�eas5ar�i7e = ra�SaRer�ss3e�ee�rreeF 23 Packet Pg. 234 19.c 24 Packet Pg. 235