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HomeMy WebLinkAbout2019-06-11 - AGENDA REPORTS - CITYWIDE PRINTERS AND COPIERS (2)Agenda Item: 8 DATE: June 11, 2019 SUBJECT: CITYWIDE PRINTERS AND COPIERS DEPARTMENT: Administrative Services PRESENTER: Joseph Oerum RECOMMENDED ACTION City Council: Approve the use of a "piggyback" contract through the California Multiple Award Schedule contract 43-17-36-0028C; award a five-year contract to Kyocera - Document Solutions West for managed print services in the amount of $559,758; and authorize a contingency of $83,964 for a total contract amount not to exceed $643,722. 2. Authorize the City Manager or designee to add additional units as needed, for existing, new, or future City facilities at costs established in the contract. 3. Authorize the City Manager or designee to execute all documents, subject to City Attorney approval. BACKGROUND The City of Santa Clarita (City) has approximately 40 multi -functional and more than 95 network printers for staff use throughout all City facilities, excluding Santa Clarita Public Library. The equipment currently in use is from a variety of manufacturers and either owned by the City or leased from the City's current managed print services provider, American Business Machines (ABM). The City's Purchasing staff completed a proactive assessment of the City's current managed print services program, which included gathering feedback from all departments and reviewing copier and printer usage reports. Based on the results of the assessment, alternative solutions were explored in an effort to build a more cost and time -efficient program. Purchasing staff partnered with the Technology Services division to research alternative solutions and perform a Page 1 detailed analysis of available cooperative agreements for managed print service providers. The analysis included facility walk-throughs with prospective providers, current fleet assessments, usage data analysis, and historical experience with a wide variety of manufacturers. After careful review of the findings, staff recommends awarding Kyocera - Document Solutions West (Kyocera) a contract for managed print services in accordance with the California Multiple Award Schedule (CMAS) contract 43-17-36-0028C. The service offerings provided by Kyocera will realize a total savings of approximately $166,356 over the next five years. In addition, and as part of the agreement, the City will receive new equipment to replace all multi -functional printers and approximately 75 percent of the network printers located among various locations, including City Hall, Corporate Yard, Transit Maintenance Facility, Sports Complex, and various park sites. The high-performance equipment not only carries one of the industry's lowest "total cost of ownership," but also encapsulates environmentally friendly and energy saving technology. The devices are built around sustainable ECOSYS technology, offering many hardware features and system settings that dramatically reduce waste without compromising productivity. These goals align with the City's commitment to "green" procurement, as outlined in the Purchasing Policy under Section 13.0 Sustainable Purchasing and Resolution 05-103, Environmentally Preferable Purchasing Program. On July 11, 1995, the City Council approved the use of "piggyback" purchasing. This process permits the City to place orders against a competitively awarded, existing public agency contract. The CMAS contract 43-17-36-0028C was competitively solicited and awarded on December 13, 2017, allowing the City to take advantage of an existing competitive procurement process to contract with Kyocera for managed print equipment and services. The CMAS contract with Kyocera provides the most competitive pricing and highest quality equipment and services to the City, thereby, offering the best value on all items. Kyocera met with City staff from Purchasing and Technology Services on multiple occasions to assess the copy and printing needs of various City locations. Their proposal reflects a thorough approach that is streamlined and environmentally conscious, while taking into consideration staff needs and City culture. ALTERNATIVE ACTION Other actions as determined by the City Council. FISCAL IMPACT Adequate funds for the recommended actions were appropriated during the Fiscal Year 2018-19 budget process in expenditure account 12002-5111.005. ATTACHMENTS Kyocera Proposal (available in the City Clerk's Reading File) Page 2 19 01ERa Document Solutions West City of SANTA G.7"LARITA �r The contents of this proposal are confidential trade secret information and intended for the use of City of Santa Clarita. The contents herein may not be reproduced without the specific written permission of KYOCERA Document Solutions. This is a proposal only and informative in nature. Actual contract terms and conditions, as well as final pricing, may change, and will be submitted upon your request. FOR: CITY OF SANTA CLARITA By: Karin Broderick Strategic Account Executive 805.551.0183 19 01ERa Document Solutions West Dear City of Santa Clarita, Thank you for considering KYOCERA Document Solutions to help you in your upcoming technology decision. Based on our meetings, we have prepared the following proposal for your approval. We believed an Assessment is truly necessary to determine the exact needs of the University. Therefore, we have wallted0tyl4allandmultiple locations with Christine Sounders and multiple members from the City, including the IT team and had multiple discussions with the Administration Department, Facilities Department, Finance Department, and the IT Department. When selecting a solution, there are many variables you need to consider, including: the company, the features of the product, the quality of the product, the Ecological Impact, the financing available, the cost to obtain the solution, and the service support you will receive. Each company or individual has their own criteria when making a long-term decision, but we feel that we can offer you a complete solution to your needs. KYOCERA has been in business since 1959. Kyocera is a holistic company built on a foundation of having minimal ecological impact. We are a highly diversified global technology company. Our resources are strong and enable us to be the leader in handling barge relationships in our market. Kyocera Corporation has over 69,229 employees worldwide. Kyocera Vest has 170+ local. ®ver 5 team members of our Technical Service Staff would be supporting this contract with one dedicated technician to become familiar with your organization and plenty of backup support available. The City of Santa Clarita has already met 5 members of the team that will be helping you bring your organization into a program with both higher sustainability and minimal carbon footprint. We appreciate the opportunity to propose a solution for the City of Santa Clarita. I look forward to implementing our programs and solutions for you. Sincerely, l I PIP XX Karin Broderick Strategic Account Executive Kyocera Document Solution Karin.Broderick@da.Kyocera.com 805.551.0183 cell 19 ® ■ Document Solutions Cover Page 1 Kyocera Letter 2 Table of Contents 3 ADIMO 4 Performance Assurance 5 Kyocera Advantage 6 Support Staff 7 Service and Supply 8 K�locera Green Initiative 9-10 KMPS —A Unique Approach '11-12 Kyocera Fleet Services 13 Kyocera Recommended Equipment 14-15 Program Pricing 16 Current Cost and ,`;AVIN(:AS 17 Thank you Letter 18 19 01ERa Document Solutions West At KYO ERA vire follow an ADIIMO process of Assessment / Design / Implement / Manage / Optimize. Kyocera can install & implement as slow or as quick and convenient for the City of Santa Clarita. We have the technical & man power to have multiple deliveries and teams installing at all of your locations at once. Marra is the ADIIMO process: Assessment .- We would (plan a meeting with the City of Santa Iarrita".s IT & FaclIltles department before install and gather the necessary network map, print server info, and to discuss the best (plan for a smooth implementation. We would then provide a report and detailed implementation (plan at that turns, highlighting eases vire can improve worrlkflow and reduce environmental impact for the City of Santa Clarita. COMPLETE Design - A comprehensive solution for your environment designed to unset your specific requirements. We will provide a detailed Scalps of Work for the install with a detailed schedule by the hour. COMPLETE Implementation -- Professional project management t and (highly qualified technicians ensure minimum disruption frrcairr-n installation to training. We will assist and install all the print drivers, we will set up all the features and short cuts as your users bydepartment have cern the existing equipment. We will input the 'accurate IP'ddrr ses and domain settings cern the device. Our techs will install the scorn destination folders, scorn to email, address boolk, (pull from LE)AP for scorn to email, set up the fax and fax routing it applicable. Theme will be no more than I hour downtime per device. Our techs will be imlinlinnalllly lintruslve and co inlzant of not lint rrulptlin user's work place. Management .— Hassle -free maintenanceand support talkescare cateverything you need, including proactive service and automatic replenishment of consumables. An average 4 hour response turns. Quarterly business reviews to discuss changes both financial and to the landscape and eases for improved service. Optimization - Continual improvement of your (paint environment ._ optimized through ongoing assessment, reports and consultation. Kyocera is a technology company that can consult and be a benefit to the City of Santa Clarita to help automate processes and track and (cava casts. Kyocera can acetate equipment to get better distribution and utilization of equipment. Pick Up & Tr -Ilia"s .- We will (pick up all of the existing devices, shrink wrap and stone the equipment awaiting return or disposal instructions from the City of Santa Clarita. We will have everything complete within 20 business s r° receivings" ned contract. 19 O[ERa Document Solutions West Response u grant When you contact our Customer Response Center, certified service engineers will attempt to respond to your emergency service calls at your location within four business hours. In no event will our avenge response time, measured over ninety days, exceed four (4) business hours. Locations will be identified as mission critical areas and a faster time response of under 2 hours will be guaranteed. * to be discussed in more detail later Up -Time Guarantee No apiece of equipment covered by this agreement will experience less than 95% uptime for any two consecutive quarters. In the event that equipment availability is less than guaranteed, PROBLEM UNIT WALL BE REPLACED WITH SAME OR EQUIIVIILANT UNIT, AT NO ADDITIONAL COST TO CUSTOMER. Qualified lifi Down-time Calculations begin at the time KDS West receives the emergency service call and continues until the service call is completed by a KDS Westtechnician and the apiece of equipment is properly operational. Lo un r Equipment We will deliver and install similar or upgraded ea ipm nt for, your use at no added cost in the remote event that vire` ore uandlhle t repair the' equipment v�rii�t'lhin 4 hours rs �untiil the original equ prnent is repaired,, Minimum availability of repair service shall extend Monday through Friday, from :00 a.m. to 5:00 p.m. Pacific Time. Maximum service response time shall not exceed four (4) hours. Our training programs are cuastorrnizable and generally include both mandatory, and optional sessions. We will worrl< together with IT and City management personnel to determine actual needs. A schedule will be developed talking into account the Key Operators and other staff needs and wants. Custornization of each operation panel can be implemented or locked out at the request of the City of Sanaa Clarita. 19 01ERa Document Solutions West Kyocera operates differently than a local wholesalers/dealer. The technicians carry high mortality parts with them at all times. For parts) that are needed to be ordered: Kyocera will overnight parts) to the City of Santa Clarita and immediately dispatch call to the closest available technician. This prevents delay of having to report to a warehouse and is how Kyocera manages to service at the highest level possible and quicken response for the entire Western Region. • Headquarter Location Kyocera Document Solutions West, LLC and Kyocera Document Solutions Western Region 14101 Alton Parkway Irvine, CA 92618 ild% sca ori c�ierr s o°irec � ire threes res r�ro° ocar Fie iorx s r sca ori z o°ealer network across 11 ,States. Management Message In order to deliver products"and services that delight our customers,, KYOCERA takes the "Customer -First" Principle as our top priority. To ensure customer satisfaction, we aim to be a partnerthat delivers new value to our customers' operations with employees who relentlessly pursue their dreams, work enthusiastically, and achieve self -determined goals. KYOCERA Document Solutions Inc. is the company that conducts the document solution and information business within the KYOCERA group, which has consistently opened up new worlds by leveraging leading- edge technologies in a broad range of fields from fine ceramics, electronic devices and communications services, to environment and alternative energy markets. About KYOCERA Document Solutions KYOCERA Document Solutions America is improving the document management processes of customers and making people's jobs easier through a high-performance, end-to-end digital imaging product line that delivers one of the industry's lowest total costs of ownership (TCO). KYOCERA Document Solutions America develops and markets document imaging and document management systems; including network -ready digital MFPs, desktop laser printers, color MFPs/printers, wide format imaging products and a portfolio of KYOCERA-developed and third -party applications and network solutions. 19 ® ■ Document Solutions SantaCity of Support Christina Herrera — Service Dispatch — 800.996.9591 Ext. 5564 CA.Branch@da.Kyocera.com Karin Broderick — Strategic Account Executive — 800.996.9591 Ext. 2826 Karin.broderick@da.kyocera.com Philip Vinceri — Los Angeles Branch Manager — 800.996.9591 Ext. 2807 Philip.Vinceri@da.kyocera.com Rodger Fignar - Program Manager — 800.996.9591 Ext. 2968 Rodger.Fignar@da.Kyocera.com Roy Santos — Lead Service Tech - 949-390-0187 Roy.Santos@da.kyocera.com David Beauchamp - Solutions Director — 800.996.9591 Ext. 0427 David.Beauchamp@da.kyocera.com Rob Valentine - Contracts & Order Processing — 800.996.9591 Ext. 5661 Robert.Valentine@da.kyocera.com Sadie Mayon - Supplies and Meters — 800.996.9591 Ext. 5650 Sadie.Mayon@da.kyocera.com Michael Graves — V.P. of Technical Operations — 800.996.9591 Ext. 2152 Michael.Graves@da.Kyocera.com Eric Nave - Vice President of Sales — 800.996.9591 Ext. 5649 Eric. Nave@da.Kyocera.com Max Razaqui - President of KDS West — 800.996.9591 Ext. 2146 Max.Razagui@da.Kyocera.com 19 01ERa Document Solutions West jilliq 11111111 i IEirn -u,s ir,s town it 1poirt,sulplport needsto IKIDA Support IDeslkd number and su000rt S*eyff acre t inbound calls or service 2. Email -- KDA Will Drovide a dedicated mail address or svc reg nests„ 3. Web -- End User can enter svc r a rests cola web., A.s calls ars laced In the manners abode individual service tickets will be auto aticall hnlclan„ KDA Sr ort Desk anef r ;oral technical ill monitor all technician s Teres to determine itloadbalanciney Is e technician., Sr rvlsors will also monitor individual area technic" Waal work with thea to assist and or recent excessive service call activity onry Ic n unit„ Remote ors and KDA Sr ort Des'- tem esktem known as Par eLofic„ P'L is will eliminating the need reduce overall Sr000 n -Site Technical & Sunnort -- Inddition to joroviding traditional break Ix services IKD technicians will assist with the fQ110 1i Ili bra SIrls Is slsllsl �clsll x�slc rll ll sr��srL lara �� ll �xs �n�ll �xs �slrl sr��lkts„ 19 01ERa Document Solutions West KYOCERA is committed to pursuing a harmonious balance between economic development and environmental preservation. We adhere to the goals of our worldwide Environmental Action Plan in developing office solutions with environmentally friendly and superior energy and supply saving features. While striving to maintain a clear vision in pursuing a balance between economic and environmental preservation, our devices are built around our sustainable ECOSYS technology, offering many hardware features and system settings that can dramatically reduce waste without compromising productivity. KYOCERA Document Solutions America's Environmental Management System (EMS) at its United States facilities has achieved ISO (International Standard Organization) 14001:2004 certification. This annual certification, verified though an independent audit, is used to distinguish corporations that effectively manage how their activities, products and services impact the environment. Over 350 million toner cartridges end up in landfills in North America every year. This is equivalent to approximately 700 million pounds of post -consumer waste. Much of this will take over 1,000 years to biodegrade. While toner cartridge recycling has benefits, toner cartridges can only be recycled 3-4 times at most before being discarded. The end result is that recycling traditional laser printer cartridges is not a sustainable method of printing. Kyocera Ecosys laser printers are cartridge free. Kyocera's Ecosys laser printer design completely eliminates post -consumer cartridge waste. Once a toner is depleted, it is simply placed in a recycle bin and recycled into other plastic products. No components ever make it to the landfill. Kyocera Ecosys laser printers are earth friendly! Cltirnat���ly, � e� 8��� (:�. r Y0w recycled r j r raw are sent landfill. . . ..... . ......... 1"N ININ ,,c,c s I O\A/ l' 'U1'1riirig (;OSLs Syistern 19 01ERa Document Solutions West The Total Cost of Ownership (TCO) of KYOCERA ECOSYS® printers are invariably the lowest in the irclass. TCO includes all costs: direct, such as the purchase price and operating costs per page and indirect, including maintenance, replacement of consumable products such as cartridges, use of print media, administration of the machine and the costs of energy to power it. In organizations where a lot of material is printed or copied the cost of consumables can rise dramatically, particularly where relatively expensive cartridges containing the drum, developer and toner has to be thrown away/recycled and replaced frequently. KYOCERA's ECOSYS® printer technology significantly reduces these costs: cartridge -free printing means no replacement. I ong Hie croinponenLs KYOCERA's expertise in the ceramics industry was the catalyst for the first amorphous silicon printer drum with a surface that is second only to diamond in hardness. This has been further developed so that printers can be expected to have a very high workload. Tiny ceramic particles embedded in KYOCERA's 'Ecotone' toner continually polish and recondition the drum during normal printing. Conventional printers use an imaging cartridge which contains drum, developer and toner into a single, disposable unit. When the toner has depleted, the entire cartridge must be disposed/recycled and replaced with a new unit at a significant cost to the user. In all KYOCERA ECOSYS® laser printer models, the drum is separate from the toner. That is why with KYOCERA there is no need to replace everything; only the toner. KYOCERA ECOSYS® laser printer toner kits also have the added benefit of lasting up to 40,000 pages (5% coverage). The result is that KYOCERA ECOSYS® laser printers create less waste than any other competitive product, while having the lowest comparable cost per print. KYOCERa IG'y©cera toner orntalner inclunIea fine Tr3diticnaI laser printer carlrid g es cc Main ever components and W -a materials 60 components anduarious materials Ec�sjpsY,) Lexmark Xe�rax% HP Ilcyocr�rc...a Brother "A g•;y Reduce your total impact on the environment and your total cost of ownership (TCO) by choosing the right print technology from the start. Kyocera is your green sustainability partner. Together Kyocera and the City of Santa Clarita can reduce both waste and cost. 19 O[ERa Document Solutions West • Eliminate fragmented business practices with remote and proactive management of toner and service needs. • Take control of soft costs with a one vendor solution and one invoice per month covering all costs associated with print activity. • Kyocera provides quarterly reviews to regularly assess the success of all deliverables, make recommendations for print strategies, and examine opportunities for ongoing improvement. • Reduce supplies storage space with remote toner management and "just in time" toner supply shipment. - -- • Copier companies typically define "Right -Sizing" as a reduction of the total number of printing devices to affect a reduction in the cost -per page of printing. This requires a migration of output to centralized and expensive multi -function devices. • Kyocera knows that the "right size" of your fleet caters to the departmental and individual needs of your users. • With its low cost -per page on local activity, Kyocera improves your document environment through strategic placement of the right device for the right purpose with the right department... all at the same low cost -per -page. Print Standardization • Move toward increased ease of use with the familiarity born of fewer printer models. • IT Staff benefits from one print driver for all Kyocera devices. • Users benefit from common displays on all Multi -Function devices. . -- • Standard copier company business models mandate a move toward centralization of output to expensive multifunctional devices as the only means of reducing on-going cost -per page expenses. This model is of convenient benefit to vendor profit, but is not sensitive to user concerns. Kyocera is the only company which can reduce the cost of printing without sacrificing the convenience and privacy of local printing. 19 O[ERa Document Solutions West • Unique Ecosys printing technology allows for the same low cost -per -page on your desktop printers and desktop MFP's as it does to your large Multi -Function Devices. • This allows Kyocera to customize print solutions which allow your company to achieve its desired cost - per -page savings without users having to sacrifice the privacy and convenience of desktop printing, scanning and faxing. • The Kyocera Managed Print Program displaces the cost of printer replacement and establishes a predictable refresh strategy. Optimal Mist of Kyocera Equipment • Decentralized to meet all departmental needs • Same low cost -per -page across all device types. • More access to printing, scanning, faxing, and copying *actual pricing is listed on pricing page 19 01ERa Document Solutions West Kyocera Fleet Services (KFS) revolutionizes how our technicians will be able to interface with and repair Kyocera hardware devices remotely. With Kyocera Fleet Services a qualified technician can gain access to the troubled unit, be able to run maintenance checks, see the machine logs, and even make some preventative adjustments while on his/her computer. If a dispatch is required, the knowledge gained from access to the KFS system allows for call preparation, i.e. parts or supplies, thereby lessening downtime by problem resolution on the first trip. Kyocera Fleet Services remote maintenance features include Snapshots: A System Manager or Technician can obtain Status Pages, Event Log, Fax Reports, Application Status pages, USB Log, etc. remotely. Panel Screenshot: A Manager or Technician can remotely capture the device Panel Display to view what the device conditions are at the Customers site... Remote Restart: A Remote Restart Command cavi be sent to the device to power the device OFF/ON to reset it due to an error, etc. Device settings: Device settings such as Scan basic and Email SMTP can be changed remotely. Maintenance mode: Maintenance mode settings can be viewed and changed remotely, for a Single Device or Multiple Devices of the same model. Panel note: Send a custom notification to display on the device Panel to notify users of maintenance activity. Send file: A technician can send a test file remotely to the device for troubleshooting purposes Data capture: Data capture receives and encapsulates print jobs and print activity for the device to aid in troubleshooting. Firmware upgrade: Remotely Upgrade single or multiple Device Firmware. 19 01ERa Document Solutions West ECOSYS P3055dn A4 52PPM Monochrome Printer ECOSYS P3055dn 500 Sheets optional paper feed cassette 57 PPM A4 B & W Copy, Print, Fax, Color Scan ECOSYS M3655idn ECOSYS M3655idn 500 Sheet Optional Paper Feed Cassette 37 PPM A4 Color Printer ECOSYS P6235cdn 500 Sheet paper Drawer, Multi Purpose Paper ECOSYS ECOSYS 7052ci A3 Color MFP Finisher or Copy Tray Required Required TASKalfa 7052ci 2/3 Hole Punch Unit for DF -790 TASKalfa 7052ci 3000 SHEET SIDE DECK LLC TASKalfa 7052ci 4000 SHEET FINISHER TASKalfa 7052ci 7 Bin Mailbox for 4,000 Sheet Finisher TASKalfa 7052ci FAX SYSTEM 12 FAX SYSTEM 12 Document Processor DSCP Attachment Kit for MT-5100/DF-5110/DF-5120 Punch Unit for DF -5110 Fax Kit for 406/356ci Fax System 10 TASKalfa 406ci 1000 Sheet Finisher for 406/356ci TASKalfa 406ci 3200 Sheet Finisher for 406/356ci TASKalfa 406ci 300 Sheet Internal Finisher 19 01ERa Document Solutions West 12 TASKalfa 406ci STAND STAND/356/406 TASKalfa 2 40526 40/40 PPM COLOR MFP T/A 4052ci TASKalfa 2 40526 270 DUAL SHEET SCAN DOC PROCESSOR DP -7110 TASKalfa 2 40526 500 SHEET INTERNAL FINISHER DF -7100 TASKalfa 2 40526 STAND 802 STAND 802 TASKalfa 1 40526 FAX SYSTEM 12 FAX SYSTEM 12 TASKalfa 6 50526 50/50 PPM COLOR MFP T/A 5052ci TASKalfa 1 50526 STAND 802 STAND 802 TASKalfa 6 50526 270 DUAL SHEET SCAN DOC PROCESSOR DP -7110 TASKalfa 4 50526 FAX SYSTEM 12 FAX SYSTEM 12 TASKalfa 4 50526 500 SHEET INTERNAL FINISHER DF -7100 TASKalfa 1 50524 ATTACHMENT KIT FOR DF -7120/7110 AK -7100 TASKalfa 1 50526 1000 SHEET FINISHER DF -7120 TASKalfa 5 50524 DUAL 500 SHEET PAPER DECK ` PF -7100 TASKalfa 3 40021 40 PPM B/W MFP T/A 4002i TASKalfa 3 4002i 270 DUAL SHEET SCAN DOC PROCESSOR DP -7110 TASKalfa 1 4002i DUAL 500 SHEET PAPER DECK PF -7100 TASKalfa 2 4002i STAND 802 STAND 802 TASKalfa 1 40021 500 SHEET INTERNAL FINISHER DF -7100 19 01ERa Document Solutions West Package Includes: • Everything in above proposal in regards to training, Installation and Delivery • Kyocera will remove and Return Canon Devices • All Parts, Labor, toner and supplies — everything except paper and staples • Kyocera Performance Guarantee • Dedicated Support Staff • Includes 290,000 b/w per month overages @ .0049 billed quarterly • Includes 75,000 color per month overages @ .041 billed quarterly • Kyocera Fleet Services Program • Quarterly Overage Billing • 73 machines under lease • Tiered color review/analysis (to provide insight on current pricing structure and whether city needs to adjust pricing model) Month Annual Total for 5 years O/W volume= 290,000 3,480,000 ''Colorvolume, 75,000 900,000 tease & service $8,519.91 $102,238.92 q:5'r© sates tax 809.40 $ 9,712.80 Or LCOST, $9,329.31 $111,951.72 $559,758.60 Package Includes: • Everything in above proposal in regards to training, Installation and Delivery • Kyocera will remove and Return Canon Devices • All Parts, Labor, toner and supplies — everything except paper and staples • Kyocera Performance Guarantee • Dedicated Support Staff • Includes 290,000 b/w per month overages @ .0049 billed quarterly • Includes 75,000 color per month overages @ .041 billed quarterly • Kyocera Fleet Services Program • Quarterly Overage Billing • 73 machines under lease • Tiered color review/analysis (to provide insight on current pricing structure and whether city needs to adjust pricing model) 19 KHOIERa Document Solutions West Current month $9,663.75 $1,856.48 1 348.36 $ 233.33 $12,101.92 Monthly Savings Annual Savings 5 Year Savings $2,772.61 $33,271.32 $166,356.60 19 O[ERa Document Solutions West