HomeMy WebLinkAbout1992-12-08 - AGENDA REPORTS - REDUCTION DIAL A RIDE (2)11MUTAAK31►1 1 l
DATE:
SUBJECT:
DEPARTMENT:
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City Manager Apprc
Item to be presented
December 8, 1992
Reduction of General Public Dial -A -Ride Service
Public Works
In November of 1991 when the City took over xesponsibility of the Dial -A -Ride service from
Los Angeles County, service became available to the general public during all hours dial -a -
ride service operates. Prior to this time only senior and disabled customers could use dial -a -
ride except on weekday evenings when the general public could also ride. Current practice is
to dedicate two vans for general public use and up to six vans for senior and disabled use.
The analysis of the dial -a -ride service conducted by Arroyo Seco Associates indicated that
despite a significant increase in service hours, ridership only grew at a fraction of this
increase resulting in a doubling of the cost per passenger carried. At the same time many
senior and disabled customers are finding it difficult to make reservations at peak travel times
because of inadequate capacity. If general public dial -a -ride service were limited to evening
hours when local fixed route buses do not operate and senior and disables customer demand
is minimal to non-existent, resources can be reallocated to provide additional senior and
disabled dial -a -ride service during peak travel times and to reduce overall dial -a -ride service
hours during non -peak times to improve system productivity. This would represent reverting
to the level of service provided prior to city assumption of the dial -a -ride contract. Currently
there are about 600 general public users of dial -a -ride per month. This represents 13 %
of all dial -a -ride users. However 25 % of all dial -a -ride vehicle hours are dedicated to general
public service.
Staff is proposing to limit general public use of dial -a -ride vans to the hours of 6PM to
10:30PM Mondays through Fridays only. During these hours most dial -a -ride users are
general public customers and local fixed route service is generally not available as an
alternative as it is during the daytime hours. Dial -a -ride service for seniors (60 years of age
and older) and disabled will continue to be available at the same hours as at present;
Weekdays 6:OOAM to 10:30PM and.Saturdays 9:00AM to 5:00PM.
APPROVED
Agenda (tere:
RECOMMENDATION
Council is requested to take public testimony on the proposal to eliminate general public use
of dial -a -ride except between the hours of 6PM and 10:30PM on Monday through Fridays.
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