HomeMy WebLinkAbout1992-11-10 - AGENDA REPORTS - REDUCTION PUBLIC DIAL A RIDE (2)AGENDA REPORT
City Manager Apprc
Item to be presented
CONSENT CALENDER
DATE: November 10, 1992
SUBJECT: Reduction of General Public Dial -A -Ride Service
DEPARTMENT: Public Works
--BACKGROUND
In November of 1991 when the City took over responsibility of the Dial -A -Ride service from
Los Angeles County, service became available to the general public during all hours dial -a -
ride service operates. Prior to this time only senior and disabled customers could use dial -a -
ride except on weekday evenings when the general public could also ride. Current practice is
to dedicate two vans for general public use and up to six vans for senior and disabled use.
The analysis of the dial -a -ride service conducted by Arroyo Seco Associates indicated that
despite a significant increase in service hours, ridership only grew at a fraction of this
increase resulting in a doubling of the cost per passenger carried. At the same time many
senior and disabled customers are finding it difficult to make reservations at peak travel times
because of inadequate capacity. If general public dial -a -ride service were limited to evening
hours when local fixed route buses do not operate and senior and disables customer demand
is minimal to non-existent, resources can be reallocated to provide additional senior and .
disabled dial -a -ride service during peak travel times and to reduce overall dial -a -ride service
hours during non -peak times to improve system productivity. This would represent reverting
to the level of service provided prior to city assumption of the dial -a -ride contract.
RECOMMENDATION
That a public hearing be scheduled at the December 8, 1992 City Council Meeting to receive
input on a proposal to eliminate general public dial -a -ride except between the hours of 6PM
to 10:30PM on weekdays.
AII..PPHOWED 4gendalteft 0