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HomeMy WebLinkAbout1993-07-13 - AGENDA REPORTS - AGMT SC REFUSE REMOVAL (2)UNFINISHED BUSINESS DATE: July 13, 1993 AGENDA REPORT City Manager Apprc Item to be presented Jeff Kolin, Dep ty V61t— Manager SUBJECT: AGREEMENT BETWEEN THE CITY OF SANTA CLARITA, ATLAS REFUSE REMOVAL COMPANY, BLUE BARREL DISPOSAL COMPANY AND SANTA CLARITA DISPOSAL COMPANY FOR THE COLLECTION, TRANSPORTATION, RECYCLING, COMPOSTING AND DISPOSAL OF COMMERCIAL SOLID WASTE DEPARTMENT: Public Works BACKGROUND AB 939 Pursuant to the California Integrated Waste Management Act of 1989 (AB 939) the City of Santa Clarita is required by law to divert its municipal solid waste (MSW) from landfills by 25 % by the year 1995 and 50% by the year 2000. The law also authorizes the City to make adequate provisions of MSW handling to achieve the state mandate. In 1990, it was estimated that the City disposed approximately 185,000 tons of trash annually in landfills. Since the implementation of the city-wide residential recycling program, the City has achieved a diversion of nearly 10,000 tons (5 %) per -year of recyclables from landfills. It is estimated that another 56,700 tons (17%) of the City's waste stream can be diverted through a city-wide commercial recycling program by the year 2000. Commercial/Industrial Solid Waste Accordingly, at the regular City Council Meeting of October 13, 1992 Council requested.that the City's Integrated Solid Waste Management Committee (ISWMC) evaluate options for the collection of commercial waste and recyclables within the City to achieve the mandates of AB 939. The committee elected to evaluate the options based on public participation forums and surveys. On January 26, 1993, Staff presented to -the City Council recommendations to establish a permit structure incorporating the ISWMC's recommendations (Attachment A) for the collection of regularly scheduled commercial sector solid waste and recyclables and directed Staff to notify all regularly scheduled commercial route haulers of the City's intent to implement a modified exclusive permit agreement. Staff initiated negotiations with haulers in March of this year. f:\6ome\agendaskommperm.agn Adopted:7- 53 Agenda (tern: yJ Agenda Report Page Two On June 22, 1993, Staff presented to the City Council a progress report on the Commercial Waste and Recycling Collection Agreement negotiations. At that time, Staff recommended that the term of the agreement be extended to 7 years instead of the 5 year term outlined by the ISWMC. The City Council directed Staff to continue negotiations and return to City Council for final adoption on July 13, 1993. COMMERCIAL RATE STUDY Staff issued a Request for Proposal and Qualifications (RFP/RFQ) to conduct a rate analysis on the City's existing commercial solid waste collection service. The City contracted with Hilton Farnkopf and Hobson (HF&H) to perform the rate study. The scope of the commercial rate study included: identification of alternative rate systems; estimates on the combined profitability of commercial solid waste collection operations for Atlas Refuse Removal Company, Blue Barrel Disposal Company and Santa Clarita Disposal Company for a period of 12 months; and recommendations on a specific rate band system and an annual rate adjustment index procedure. Estimates of Profitability Based on the information submitted by the three companies to HF&H, the companies appear to have incurred a combined financial loss during the past year. The proposed rate band structure is designed to allow the three companies to continue to compete and to maintain the ability to earn a projected profit between 0-19%. Rate Band HF&H developed rate bands based on existing operational and disposal costs while maintaining price competition among the three companies, minimizing rate increases for customers and accommodating a.wide range of service levels and characteristics. The rate bands for service levels with respect to bin size and frequency of pick up are shown in Attachment B. With the implementation of the rate band, approximately 20% of all commercial accounts may experience rate increases, and approximately 4% of all accounts may incur rate decreases. Annual Rate Adjustment Index HF&H recommends that the rate bands be adjusted annually to compensate for changes in landfill tipping fees. At the same time the landfill fee adjustments are made, an adjustment should also be made for the service component as measured by the change in the Producer Price Index for Finished Goods, Capital Equipment, Non -Manufacturing Industries. HF&H has provided the City with a weighting formula to calculate future annual adjustment index. Mhome\agendaskommperm.agn Agenda Report Page Three FINAL NEGOTIATED PROVISIONS Staff and haulers concluded negotiations on July 1, 1993. The following terns were mutually agreed upon. • A 7 -year fixed term with a 3 -year evergreen agreement extension. • A franchise fee payable to the City equal to 10% of the haulers' gross revenues to offset the City's costs to implement source reduction, recycling and composting programs for the City's commercial sector solid waste stream. Fees will be collected commencing August 1, 1993. • A 10% cap on any increase in rates beyond the pass-through of franchise fees and granting costs. • A recyclable collection charge equal to 70% of the maximum rate of collection for commercial solid waste in all service levels. • A customized recycling and waste survey for all businesses from each haulers' Certified Recycling Coordinator. • A built-in cost incentive for businesses to recycle. • A joint residential and commercial performance bond which will reduce the haulers' overhead costs. The Draft Commercial Waste and Recycling Agreement is included as Attachment C. PUBLIC PARTICIPATION In November 1992 Staff held public participation and informational meetings on the City's Commercial Sector Solid Waste and Recycling Collection Options. In June 1993 Staff held a final public meeting on the Draft Agreement. Invitations for both public meetings were extended to all businesses within the city. Additionally, Staff made presentations to the Valencia Industrial Association (VIA), Santa Clarita Valley Chamber of Commerce, and Canyon Country Chamber of Commerce. fAhome\agendaskommperm. agn Agenda Report Page Four ENVIRONMENTAL IMPACT REPORT An Application for a Negative Declaration for the Environmental Impact Report for the City's commercial solid waste and recycling collection has been filed with the State and County (Attachment Q. RECOMMENDATION Adopt Resolution 93-83 Granting Modified Exclusive Commercial Solid Waste permits within city limits to Atlas Refuse Removal Company, Blue Barrel Disposal Company and Santa Clarita Disposal Company; and adopt Resolution 93-105 establishing a service level rate band schedule for the collection; transportation, recycling, composting and disposal of commercial solid waste. ATTACHMENTS A. ISWMC Recommendations B. Commercial Rate Study C. Agreement Between the City of Santa Clarita, Atlas Refuse Removal Company, Blue Barrel Disposal Company and Santa Clarita Disposal Company for the Collection, Transportation, Recycling, Composting and Disposal of Commercial Solid Waste D. Negative Declaration f:\home\agendas\commperm.agn RESOLUTION NO. 93-83 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA CLARITA GRANTING MODIFIED EXCLUSIVE COMMERCIAL SOLID WASTE PERMITS WITHIN CITY LIMITS TO ATLAS REFUSE REMOVAL, BLUE BARREL DISPOSAL AND SANTA CLARITA DISPOSAL. WHEREAS, the Legislature of the State of California, by enactment of the California Integrated Waste Management Act of 1989 (AB 939"), has declared that it is within the public interest to authorize and require local agencies to make adequate provisions for solid waste handling within their jurisdictions; and WHEREAS, AB 939 authorizes and requires local agencies to make adequate provisions for solid waste handling, within their jurisdictions; and WHEREAS, City is obligated to protect the public health and safety of the residents of the City of Santa Clarita by taking steps to enable solid waste haulers and recyclers to make arrangements for the collection of solid wastes in a manner consistent with the protection of public health and safety; and NOW THEREFORE, BE IT RESOLVED, by the City Council of the City of Santa Clarita as follows: Section 1. The City Council of the City of Santa Clarita hereby finds, determines, and declares that the public convenience and necessity are served by the award of modified exclusive commercial solid waste permits to ATLAS DISPOSAL COMPANY, BLUE BARREL DISPOSAL COMPANY and SANTA CLARITA DISPOSAL COMPANY to arrange with businesses and other entities in the City of Santa Clarita for the collection, recycling, composting and safe transport and disposal of recyclables, green wastes and commercial solid wastes. Section 2. The permit agreements by which, on the City granted modified exclusive permits for ATLAS DISPOSAL, BLUE BARREL DISPOSAL AND SANTA CLARITA DISPOSAL are hereby rated, confirmed and approved and are attached hereto and are hereby incorporated into this resolution by reference as if fully and accurately included herein. fAhome\agendaskommperm.agn R Section 3. All prior resolutions and parts of resolutions in conflict with this resolution are hereby rescinded. PASSED, APPROVED AND ADOPTED this day of , 1993. MAYOR. ATTEST: CITY CLERK STATE OF CALIFORNIA ) COUNTY OF LOS ANGELES ) ss. CITY OF SANTA CLARITA ) I, Donna M. Grindey, City Clerk, hereby certify that the foregoing Resolution was duly adopted by the City Council of the City of Santa Clarita at a regular meeting thereof, held on the. day of , 1993 by the following vote of the Council: AYES: COUNCILMEMBERS: NOES: COUNCILMEMBERS: • J� ut'.�ul: fAhome\agendas\commperm.agn CITY CLERK RESOLUTION NO. 93-105 A RESOLUTION OF THE CITY OF SANTA CLARITA, CALIFORNIA ESTABLISHING A SERVICE LEVEL RATE BAND SCHEDULE FOR THE COLLECTION, TRANSPORTATION, RECYCLING COMPOSTING AND DISPOSAL OF COMMERCIAL SOLID WASTE WHEREAS, The City of Santa Clarita has adopted Resolution No. 93-83 relating to the granting of modified exclusive commercial solid waste permits for the collection, transportation, recycling, composting and disposal of commercial solid waste within the City limits; and WHEREAS, the City Council has entered into an agreement with Santa Clarita Disposal Company, Blue Barrel Disposal Company and Atlas Refuse Removal Company to collect, transport, recycle, compost and dispose of commercial solid waste, compostable materials and recyclables from all commercial businesses in the City of Santa Clarita; and WHEREAS, from time to time the landfill _tipping fees fluctuate and the permitted haulers should be compensated for those increases over which they have no control; and WHEREAS, Resolution No. 93-83 authorized to impose fees necessary for collection services of commercial solid waste, compostable materials and recyclables to all Santa Clarita businesses; and NOW, THEREFORE, the City Council of Santa Clarita does hereby resolve, determine, and order as follows: Section 1. The attached Exhibit B (Rate Band Schedule) is the service level rate band schedule for the collection, transportation, recycling, composting and disposal of commercial solid waste. Section 2. The effective date of this Resolution shall take effect upon the effective date of the Permit Agreement for the Collection, Transportation, Recycling, Composting and Disposal of Commercial Solid Waste. PASSED, APPROVED AND ADOPTED this day of , 1993. MAYOR ATTEST: CITY CLERK fAhome\agendas\commperm. aga STATE OF CALIFORNIA ) COUNTY OF LOS ANGELES ) ss. CITY OF SANTA CLARITA ) I, Donna M. Grindey, City Clerk, hereby certify that the foregoing Resolution was duly adopted by the City Council of the City of Santa Clarita at a regular meeting thereof, held on the day of , 1993 by the following vote of the Council: AYES: COUNCILMEMBERS: NOES: COUNCILMEBIBERS: ABSENT: COUNCILMEMBERS: CITY CLERK fAhome\agendas\commperm.agn ATTACHMENT A ISWMC RECOMMENDATIONS Conditions of the permit would include: • 5 -year term of permit with annual performance of review • Permit fees based on permittees gross revenues or line item fee for AB 939. assessed to all accounts • Annual percentage base and cap for rate adjustments, based on a City rate review analysis • Annual City rate analysis • Unannounced periodic waste audits on permittees by City staff • Permittee will be required to employ a qualified recycling coordinator with basic knowledge of recycling markets and design • Permit to contain specific default provisions • Permittee to establish a volume based rate structure for recyclables and trash approved by the City • Permittee to conduct waste audit and design site specific recycling plans for each client • Develop and implement commercial sector education programs • Annual AB 939 diversion and disposal reports • Permittee to develop a Co-op for common recyclable commodities ie: paper and cardboard • Permittee to maintain performance/cash bonds • Permittee to maintain maximum insurance coverage • Permit will be transferable Mhomelagendaskommperm.agn City of Santa Clarity July8,1993 PROPOSED COMMERCIAL REFUSE RATE BANDS INCLUDING 10% FRANCMSE FEE AND ADMINISTRATIVE EXPENSES* b n W Hilton Farnkopf & Hobson ,��■ 1ST Yard.. ,, : 2- Yard; Minimum Maximum Minimum Maximum x_- A.:3 -;•Yard; _::.: Minimum Maximum 4- Yard Minimum Maximum 1 $36.60 $7352 $42.70 $79.17 $48.81 $90.48 $5491 $101.79 2 $79A5 $107.49 $90.80 $119.43 $102.15 $130.29 $11350 $141.15 3 $21350 $140.06 $13053 $157.44 $147.55 $17372 $16458 $190.01 4 $14755 $172.64 $1705 $195.44 $19295 $217.15 $215.65 $238.87 5 $181.60 $205.21 $209.98 $233.44 $238.35 $26058 $266.73 $287.73 6 $215.65 $237.78 $249.70 $271.44 $283.75 $304.01 $317.80 $33659 7 $249.70 $271.44 $289.43 $309.44 $329.15 $347.44 $368.88 $385A4 b n W Hilton Farnkopf & Hobson ,��■ CITY OF SANTA CLARITA Commercial Rate Study Presented to the City Council July 13, 1993 AGENDA 1. Executive Overview 2. Customer Distribution by Rate Range (One 3 -Cubic Yard Bin Serviced Once Per Week) 3. Comparison of Profitability at Current & Proposed Rates 4. Customers Inside & Outside Proposed Rate Bands 5. Customers Subject to Rate Increases at Minimum Rates Hilton Farnkopf & Hobson i0 City of Santa Clarita July 13,1993 EXECUTIVE OVERVIEW ❑ Commercial solid waste collection and recycling services are not currently regulated.. ❑ The City Council approved a. recommendation by the City's ISWMC to: • implement a permit system based on price competition within rate bands; and, • negotiate non-exclusive contracts with the existing commercial service providers. 1. Briefly discuss alternative rate systems with City staff . 2. Estimate the profitability of commercial solid waste collection operations. 3. Estimate the financial impact of the proposed rate bands on the ratepayers and the haulers. 4. Develop a rate adjustment index. Hilton Farnkopf & Hobson My 1a City of Santa Clarita July 13,1993 EXECUTIVE OVERVIEW (continued) 1. Minimize the number of customers with existing rates outside the proposed rate bands. 2. Provide the haulers with an opportunity to earn a reasonable profit. 3. Protect the ratepayers from unreasonable service price increases. 4. Allow sufficient room in the rate bands to accommodate customers with different service characteristics. 5. Establish a relationship between the number of containers and frequency of service that results in less frequent service and, therefore, lower overall costs. Hilton Farnkopf & Hobson Ib �` M M M M M M M i M M M M M M M M M M M City of Santa Clarita July 13,1993 EXECUTIVE OVERVIEW (continued) 1. Efficiency and waste diversion may be improved by alternative service arrangements. 2. The rate band system needs to balance the City's conflicting rate setting goals. 3. Based on the proposed rates, the Companies would break-even at the minimum rates and earn profits equal to 19%. of revenue at the maximum rates. 4. Of the .1,125 commercial accounts reported, 223 would experience rate increases, and 48 would experience rate decreases at the proposed rates. 5. Of the 223 customers subject to rate increases at minimum rates, 131 customers would receive rate increases of more than 20%. 6. Implementation of the franchise and administrative fees may increase the rates of most customers by approximately 13%. Hilton Farnkopf & Hobson dm 1C City of Santa Clarita July 13,1993 EXECUTIVE OVERVIEW (continued) 1. Require the residential franchise holder to provide service to commercial customers, in instances where no company will voluntarily provide service within the approved rate bands. 2. Limit annual rate increases for customers with existing rates below the minimum rates. 3. Do not set a minimum commercial recycling rate, and set the maximum commercial recycling rate as a percentage of the maximum refuse rate. 4. Adjust the rate bands for changes in service cost and disposal. 5. Conduct a periodic rate review to ensure that competition is working to maintain reasonable rates, and that franchise fees are being accurately paid. Hilton Farnkopf & Hobson lil��SI� ids City of Santa Clarita July 13,1993 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE* One 3 -Cubic Yard Bin Serviced Once Per Week Existing Rate Range: $20.00 to $130.00 Proposed Rate. Band: $43.00 to $80.00 * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson l �_ i 2 =m Reported.•Cumulative ofCustomers -within Rate Range %of Customers Under $43 7 1.7% 1.7% wqnn4% e"fi 4 1 k t $ a t 4. i ¢ 80'50/,937/ a Y. R - - #. 9b:9 / p a; e. ro 4°°S�i's��a�..,a<s= dArFcw#x X ��ik �o +-L= =.S w.cvm+. __�'•E ,$".,.nom g amai#v�£'>#�^ .'' <_..,. p�2 n_. .......�.n nY.rvx.3mA r. $81-$90 . 10 2.4% 99.3% Over $90 3 0.7% 100.0% TOTAL 415 100.0% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson l �_ i 2 =m City of Santa Clarita July 13,1993 COMPARISON OF PROFITABILITY AT CURRENT & PROPOSED RATES` Commercial Service Inside Santa Clarita At Rates In Financial May 1993 Statistic§ ry p+ A gq Aniountlx Effect i At Proposed Minimum : At Proposed Maximum Rates (a) 'B S 7 i— 7 4 & 4a Ru.4..• $ aa;"% Rates '%p�Change Auioun.t����g%4Chagge �Amonnt % Changea- Revenue $1,890,000 $2,154,000 (b) 14% $2,286,000 21% $2,843,000 50% Expenses $2,296,000 (c) $2,296,000 0% $2,296,000 0% $2,296,000 0% Profit ($406,000) ($142,000) N/A ($10,000) N/A $547,000 NIA Profit as a Percent -21% -7% N/A -0% N/A 19% N/A of Revenue * Before implementation of franchise and administrative fees. (a) Assuming all customers are charged the proposed minimum rates, including the 59 large volume customers that are not subject to the minimum rates. (b) Projected annual revenue based on reported rates in effect during May 1993. (c) Excludes political and charitable contributions, goodwill, non -compete agreements, and acquisition interest expense. Compen- sation over $125,000 per year for proprietors managing their own business has been re-classified as profit. Hilton Farnkopf & Hobsonlm� 3 —�� City of Santa Clarita July 13,1993 CUSTOMERS INSIDE AND OUTSIDE PROPOSED RATE BANDS* Customer Category Number of Customers Percent of Customers 1 Customers Below Proposed Minimum Rates 223 (b) 20% Subject to Rate Increases Customers Above Proposed Maximum Rates 48 4% Subject to Rate Decreases Customers with Unusual Services (a) 68 6% Customers with No Change 786 70% TOTAL 1,125 100% * Before implementation of proposed franchise fee. (a) Includes 13 customers with odd container sizes, 6 with bi-weekly pickup, 35 with shared containers, 9 with . temporary or recycling bins, and 5 with mixed services whom detail was unavailable. (b) Includes 48 large volume customers. 0 Hilton Farnkopf & Hobsonlft� W City of Santa Clarita July 13,1993 CUSTOMERS SUBJECT TO RATE INCREASES AT MINIMUM RATES* I Percent Increase at Proposed Rates Statistic I g 9 Y°s j3(+k K9d i"a Rt $:kb ^AeAg �0%or less1°lo too 20% ((a a�<e*w�wg '� s.a �a m,y a a a¢ta. G" & P��e 4 " Q -1 } 4 2 4§ & t 21%a to�30%%0 50rJo *Over 50°0 �� �TflTAI9a� a «�' • tx tx Aa�a.c3wadgp ,9aro u.1. -. SRR%i- � ga++. A.24�r+s-sada 4a.a&rFwm. .vws Aw.ess..aa».aurwa2s Number of Customers 50 42 37 28 66 223 with Rate Increases at Minimum Rates (a) % of All Customers (b) 4% 4% 3% 3% 6% 20% * Before implementation of franchise and administrative fees. (a) Includes large volume customers with 45 or more yards of weekly bin capacity. (b) Based on 1,125 total commercial accounts. Hilton Farnkopf & Hobson �_ _ CITY OF SANTA CLARITA Commercial Rate Study Final Report July 7, 1993 Hilton Farnkopf & Hobson 3990 Westerly Place, #195 Newport Beach, CA 92660-2311 714/251-8628 This report is printed on recycled paper and copied on two sides to reduce waste HILTON FARNKOPF & HOB SON P ' HILTON FARNKOPF & HOBSON Advisory Services to =E� Municipal Management 1 1 1 J 1 1 1 1 1 1 3990 Westerly Place, Suite 195 Newport Beach, California 92660.2311 Telephone: 714/251-8628 Fax: 714/251-9741 July 7, 1993 Mr. Jeff Kohn Director of Public Works City of Santa Clarita 25663 Avenue Stanford Santa Clarita, California 91355 Commercial Rate Study Final Report Dear Mr. Kohn: Fremont Newport Beach We have completed our Commercial Rate Study of solid waste collection and recycling operations within the City of Santa Clarita (City). The enclosed draft report contains the project background, objectives, approach, findings, recommendations, and related exhibits. Proposed Rate System City staff and the Companies have negotiated rate bands based on the Council's direction to implement a competitive permit system that allows for price competition among the three permitted Companies. The proposed bands, which are shown in Attachment A to this cover letter, accommodate customers with different service characteristics and underlying cost differences. Competition may fail to prevent the Companies from charging rates at the top of the rate band for all customers. If this occurred, customers would experience significant rate increases and the Companies' profits would become unreasonably high. Therefore,.the City should conduct periodic random rate reviews to ensure that competition is working to maintain reasonable rates. Customers Outside Rate Sands Currently the Companies charge a wide range of rates for the same service levels. For example, the Companies charge from $20 to $130 per month for a three -cubic yard bin serviced once per week. In order that the rate bands allow competition, as well as an opportunity for the Companies to earn a profit, they need to be narrower. However, narrowing the rate bands results in increasing the rates paid by some customers Under the proposed rate bands, before implementation of the franchise and administrative fees, 223 of the City's 1,125 commercial customers (20%) will have their rates increased to the minimum rates in the rate band. (This ,.cycled ti paper I 1 HILTON FARNKOPF & HOBSON Mr. Jeff Kolin July 7, 1993 Page 2 includes 48 of the 59 large volume customers with 45 or more yards of weekly bin capacity.) Of these 223 customers, 131 would receive rate increases of more than 20%, in addition to rate increases for the City's administrative and franchise fees. These customers may be dissatisfied with the rate increases and appeal the increase to the City Council. As a result, we recommend that the Council limit the annual rate increases for customers whose existing rates are below the proposed minimum rates to 15%. Rate Adjustment for Franchise and Administrative Fees The proposed rate bands are based on historical rates, and the Companies' financial results of operations prior to implementation of the City's proposed franchise fee and administrative fee. As shown in Exhibit 11, the franchise fee and the administrative fee would increase the proposed rate bands by 11.1% and approximately 2% respectively. The rate exhibits in the body of this report reflect rates without the proposed franchise and administrative fees since these fees were determined after our rate analysis was performed. In order to assist the City with the rate ordinance, we have recalculated the proposed rate bands including the franchise and administrative fees as an attachment to this cover letter. ' Potential for Significant Rate Increases ' Based on the information submitted by the Companies they appear to have incurred a combined financial loss for commercial operations equal to 21% of revenues. Since the City's proposed franchise fee and administrative fee would add ' approximately 13% to their cost, a 34% revenue increase would be necessary for the Companies to "break-even". ' Recycling Rates City staff and the Companies have negotiated a maximum recycling rate equal to ' 70% of the maximum refuse rate. We have calculated the resulting maximum recycling rates as shown in Attachment B to this cover letter. There is no proposed minimum recycling rate. ' Roll -Off Box and Residential Service ' At the start of this study, the City was considering including roll -off box services in the new contracts. City staff has decided to postpone a decision on roll -off services. Therefore, in order to preserve competitive price information, we have not included ' such information in our report. ' recycled CJ paper ' l HILTON FARNKOPF & HOBSON ' Mr. Jeff Kolin July 7, 1993 ' Page 3 ' We also briefly reviewed residential costs in the process of reviewing the allocation of company overhead to various types of business, and have reported our findings in Exhibit 13. We are pleased to have had this opportunity to assist the City of Santa Clarita. If you have any questions please call me at 510/713-3270 or Laith Ezzet at 714/251-8628. Very truly yours, -G. j o, -v Robert D. Hilton, CMC Managing.Partner ' Attachment A: Proposed Commercial Refuse Rate Bands Including 10% Franchise Fee and Administrative Expenses ' Attachment B: Proposed Maximum Commercial Recycling Rates 1 F ' recycled (J Oaper City of Santa Clarita July 7;1993 ATTACHMENT A PROPOSED COMMERCIAL REFUSE RATE BANDS INCLUDING 10% FRANCHISE FEE AND ADMINISTRATIVE EXPENSES* * Proposed by City staff. Rates have been increased by 11.1% to pass through franchise fees as shown in Exhibit 11. Minimum rates have been increased by an additional 2.4%, and maximum rates by 2.0%, to pass through administrative expenses. Hilton Farnkopf & Hobson 7 =cam Yard &Pd: as s v Minimum Maximum Minimum Maximum Minimum I Maximum Minimum Maximum 1 $36.60 $73.52 $42.70 $79.17 $48.81 $90.48 $54.91 $101.79 2 $79.45 $107.49 $90.80 $119.43 $102.15 $130.29 $113.50 $141.15 3 $113.50 $140.06 $130.53 $157.44 $147.55 $173.72 $164.58 $190.01 4 $147.55 $172.64 $170.25 $195.44 $192.95 $217.15 $215.65 $238.87 5 $181.60 $205.21 $209.98 $233.44 $238.35 $260.58 $266.73 $287.73 6 $215.65 $237.78 $249.70 $271.44 $283.75 $304.01 $317.80 $336.59 7 $249.70 $271.44 $289.43 $309.44 $329.15 $347.44 $368.88 $385.44 * Proposed by City staff. Rates have been increased by 11.1% to pass through franchise fees as shown in Exhibit 11. Minimum rates have been increased by an additional 2.4%, and maximum rates by 2.0%, to pass through administrative expenses. Hilton Farnkopf & Hobson 7 =cam City of Santa Clarita July 7,1993 ATTACHMENT B PROPOSED MAXIMUM COMMERCIAL RECYCLING RATES* own, BIN SIZE 1 $51.46 $55.42 $63.34 $71.25 2 $75.24 $83.60 $91.20 $98.80 3 $98.04 $110.20 $121.61 $133.01 4 $120.85 $136.81 $152.01 $167.21 5 $143.65 $163.41 $182.41 $201.41 6 $166.45 $190.01 $212.81 $235.61 7 $190.01 $216.61 $243.21 $269.81 Based on 70% of proposed maximum refuse rates u Hilton Farnkopf & Hobson a� 2 CITY OF SANTA CLARITA 1 Commercial Rate Study ' Final Report ' TABLE OF CONTENTS Page ' Project Overview 1-2 ' Findings 3-5 Recommendations 6-8 Exhibits 9-28 Appendix 1: Alternative Service Arrangements Hilton Farnkopf & Hobson CITY OF SANTA CLARITA Commercial Rate Study Final Report LIST OF EXHIBITS Exhibit # Page # Section I: Rate Band Analysis 1. Proposed Commercial Rate Bands 9 2. Comparison of Profitability at Current & Proposed Rates 10 3. Summary of Customers Inside and Outside Proposed Rate Bands it 4. Customers Subject to Rate Increases at Minimum Rates 12 5. Proposed Commercial Rate Bands: Common Service Levels 13 6. Commercial Customer Distribution by Rate Range: 3 -Yard Bin 14 Once/Week 7. Commercial Customer Distribution by Rate Range: 3 -Yard Bin 15 Twice/Week 8. Commercial Customer Distribution by Rate Range: 3 -Yard Bin 16 Three Times/Week 9. Commercial Customer Distribution by Rate Range: 1.5 -Yard Bin 17 Once/Week 10. Benchmarks for Commercial Recycling Rates 18 11. Required Rate Increase to Pass Through Franchise & 19 Administrative Fees 12. Proposed Rate Adjustment Index 20 Section II: Financial Summary 13. Comparison of Profitability of Refuse Collection Operations in 21 Santa Clarita with Other Jurisdictions 14. Estimated Annual Revenue by Hauler 22 15. Annual Revenues of Current & Proposed Franchise Services 23 16. Annual Tons Disposed 24 Section III: Customer Distributions by Service Level 17. Most Common Commercial Service Levels 25 18. Frequency of Service 26 19. Distribution of Containers 27 20. Number of Customers by Container Size 28 Hilton Farnkopf & Hobson 1 1 1 1 F 1 1 1 1 1 I 1 1 1 1 I 1 City of Santa Clarita July 7,1993 PROJECT OVERVIEW ' BACKGROUND ' Residential solid waste collection and recycling services are provided by three companies, Atlas Refuse Removal Company, Blue Barrel Disposal Company, and Santa Clarita Disposal Company (Companies). The City of Santa Clarita (City) awarded ' these Companies exclusive residential franchises effective April, 1991. The City has not regulated commercial solid waste collection and recycling services, and currently the Companies compete for customers. City staff and the residential franchise holders believe that the same three residential service providers are the primary providers of commercial services. Waste Management provided commercial services, but Santa Clarita Disposal purchased Waste Management's route in ' February, 1993. In order to meet the waste diversion requirements of AB 939, the City believes it is ' necessary to modify its arrangements for commercial solid.waste collection and recycling service. In January 1993, the City Council approved a recommendation by the City's Integrated Solid Waste Management Committee (ISWMC) to implement a commercial permit system with non-exclusive service areas. The permittees would be limited to existing commercial service providers that apply for permits, and the Companies would compete on the basis of price within a "rate band" consisting of a ' minimum and maximum rate for each major category of service. STUDY SCOPE & OBJECTIVES ' Hilton Farnkopf & Hobson (HF&H) was engaged by the City in April, 1993 to conduct a commercial rate study. The study had the following four objectives: ' 1) Briefly identify and discuss with City staff alternative rate systems; ' 2) Estimate the profitability of the combined commercial solid waste collection operations for Atlas, Blue Barrel, and.Santa Clarita Disposal for the 12 months ending -March 31, 1993; ' 3) Estimate the financial impact of the proposed rate system on the ratepayers and the Companies; and, 4) Develop a rate adjustment index. PROJECT ACTIVITIES tHF&H performed the following tasks: • Developed micro -computer based data collection forms for the Companies to submit ' their financial information; • Received and reviewed the financial information submitted by Atlas, Blue Barrel, ' and Santa Clarita Disposal; Hilton Farnkopf & Hobson City of Santa Clarita ' July 7, 1993 • Conducted limited on-site reviews at each company to understand how the financial information was developed; ' • Made adjustments to the submitted data based on our site reviews; • Combined and tabulated aggregated information for all three Companies; , • Analyzed and recommended rate bands based on direction from City staff; • Developed policy recommendations for the rate system; ' • Reviewed our preliminary results and policy recommendations with City staff on ' June 10, 1993; • Developed our draft report and reviewed it with City staff and the Companies on June 24, 1993; and, ' • Developed our final report. LIMITATIONS We were requested to perform this study very quickly in order for the City to ' implement the new commercial permit system as quickly as possible. Therefore, the amount of time to perform on-site reviews was limited to one day each at Atlas and Blue Barrel, and two days at Santa Clarita Disposal. This limited amount of time only ' allowed for a brief review of the methods used by the Companies to develop their financial information. It did not allow for detailed testing and analysis which would be performed during a review of the Companies' financial results of operations. ' The Companies in many instances did not account for all revenues and expenses from operations inside the City, particularly for commercial and roll -off operations. , Therefore, the Companies had to make assumptions and allocate costs in order to develop the financial information reported in this study. The Companies did not have audited financial statements or tax returns available for ' the reporting period, and our work did not constitute an audit in accordance with Generally Accepted Auditing Standards. Therefore, while we are confident in the ' accuracy of our own tabulations of the aggregated data, we do not express an opinion as to accuracy of the information submitted by the Companies. The actual results of operations for the 12 months ending March 31, 1993, and the submitted rate information, may be different than reported and this difference may be material. , The proposed rates were negotiated between City staff and the Companies. HF&H estimated the financial impact of these rates on the ratepayers and the Companies, ' based on information provided by the Companies. Therefore, we do not express an . opinion as to the reasonableness of the proposed rate structure or specific rates. Hilton Farnkopf & Hobson 2 �.E ' City of Santa Clarita July 7, 1993 t KEY FINDINGS ' 1. Operating efficiency and waste diversion may be improved by alternative service arrangements. We believe that the City would be more likely to promote service efficiency and waste diversion within the commercial solid waste collection and recycling system by either: ' • Awarding an exclusive commercial recycling contract by competitive bid to one or more qualified recyclers, and leaving the commercial refuse collection system open to competition; or, 1 . Negotiating contracts for exclusive commercial service with the existing residential franchise holders for customers within their service areas. We discussed these alternatives with the Companies and City staff, and have been directed to proceed with the development of a rate band for a competitive permit system. A copy of the discussion documents related to alternative service arrangements is included in Appendix 1. ' 2.The rate band system needs to balance the City's conflicting rate setting goals. ' We have discussed with City staff rate setting goals that the City would like to incorporate in development of the proposed rate bands. Unfortunately; these goals often conflict. Five important goals include the following: • Establishing a relationship between the number of containers and frequency of service that results in less frequent service and, therefore, lower overall costs; ' • Protecting the ratepayers from excessive service charges by establishing a maxi- mum rate; ' • Minimizing the number of customers with existing rates outside the proposed rate bands; ' • Providing the Companies with an opportunity to earn a reasonable profit and pro tecting them against predatory pricing practices by establishing a minimum rate; and, ' Allowing sufficient width in the rate band (the difference between the maximum and minimum rates) to accommodate customers with different service cost ' characteristics receiving the same service level. As an example of these conflicting goals, consider that to protect ratepayers from ' excessive service charges, the rate band needs to have a "lower" maximum rate that would prevent the Companies from charging high rates and earning excessive profits. However, if the maximum rate is lowered, then some high cost customers with unique Hilton Farnkopf & Hobson tft� ' 3 �� City of Santa Clarita July 7, 1993 characteristics may not receive service voluntarily by the Companies,.since the cost of service would exceed the maximum rate. Therefore, judgment is required to set the maximum rate in a manner that best balances these two conflicting goals. Should the City Council determine that one or two of these goals outweighs all of the others, then it may be necessary to reset the rate bands. For example, if the City Council determines that it is unacceptable to set minimum rates that require rate increases for 15% of the commercial customers, then the rate bands would need to be modified. The recommended rate bands are shown in Exhibit 1. A summary of the number of customers inside and outside the proposed rate bands is shown in Exhibit 3, and a summary of the rate increases for customers with existing rates below the proposed minimum rates is shown in Exhibit 4. 3. Based on the proposed rate bands, the Companies would break-even at the minimum rates and earn profits equal to 19% of revenue at the maximum rates. Based on information submitted by the Companies, they appear to have incurred a financial loss, equal to 21% of revenue, for the 12 months ending March 31, 1993 as shown in Exhibit 12. Therefore, commercial revenue should increase approximately 21% for the three Companies to "break-even," assuming no change in operating efficiency or costs. As shown in Exhibit 2, the Companies have'the opportunity to earn a reasonable profit within the proposed rate bands. (Based on a range of industry benchmarks of 5% to 10% as shown in Exhibit 13.) However, if all customers were charged the maximum rates, and the Companies earned profits equal to 19% of revenue, then the ratepayers would be paying unreasonable rates. 4. Of the 1,125 commercial accounts reported, 223 would experience rate increases, and 48 would experience rate decreases resulting from the pro- posed rate bands. As shown in Exhibit 3, 223 customers (20%) of the 1,125 commercial customers would experience rate increases, since their existing rates are below the proposed minimum rates. These customers tend to be larger customers with high levels of service. 48 customers (4%) would experience rate decreases under the proposed rate bands. 5. Of the 223 customers subject to rate increases at minimum rates, 131 customers would receive rate increases of more than 20%. As shown in Exhibit 4, 131 customers would receive rate increases of more than 20%, representing 12% of all commercial customers. Additionally, 66 customers (6% of total customers) would receive rate increases of more than 50%. These customers are likely to be dissatisfied with the new rate system, and may appeal to the City Council. Hilton Farnkopf & Hobson f_ � 4 m� r 11 1 1 1 1 1 I City of Santa Clarita July 7,1993 ' Some of these customers may have unique service characteristics that allow them to re- ceive low cost service, while others may have negotiated excellent prices with the service providers. To prevent the rate increases for these customers the City Council could enlarge the width of the rate bands, in which case the bands become less t meaningful. To deal with unanticipated situations, the City Council may want to allow the Director of Public Works to approve exemptions from the minimum rates for customers with unique service characteristics. ' 6. Implementation of a 10% franchise fee may increase the rates of nearly all customers by approximately 11.1%. ' Since the proposed franchise fee is to be assessed against gross receipts, the Companies may attempt to increase their rates by approximately 11.1% to pass through this additional cost to their customers, as shown in Exhibit 11. (This is in addition to other ' increases resulting from the proposed minimum rates, or changes in pricing decisions by the Companies in response to reduced competition or the reduced threat of competi- tion under the new system.) However, the competitive environment caused by the per- mit system, and the fact that some customers may already be paying rates higher than those necessary to generate a reasonable profit, may mitigate against some of this in- creased cost being passed through to some customers. 7. Implementation of the proposed administrative fee will increase minimum rates by 2.4% and maximum rates by 2.0%. ' Exhibit 11 shows the calculation of the administrative fee. This fee represents payment from the Companies to the City to recover the City's out-of-pocket costs of implementing and administering the franchise. Based on the City's cost estimate of $50,000, the proposed minimum and maximum rates would be increased by 2.4% and 2.0% respectively. This one-time adjustment would allow the Companies to recover and remit $50,000 annually to the City. I 1 5 Hilton Farnkopf & Hobson 10� &N City of Santa Clarita July 7,1993 RECOMMENDATIONS 1. Require the residential franchise holder to provide service to commercial customers, in instances where no company will voluntarily provide service within the approved rate bands. As shown in Exhibit 3, 48 commercial customers have rates above the proposed maximum rates. Some of these customers may have certain characteristics that increase service costs. Therefore, there may be instances where no company would voluntarily provide service to these customers. We recommend that the Companies' contracts require them to provide service at a rate no higher than the approved maximum rate to any commercial customer within the geographic limits of their residential franchise territory that requests service. 2. Do not set a minimum rate for large volume customers with 45 or more cubic yards of weekly bin capacity. There are 59 customers with 45 or more yards of weekly bin capacity. These customers often have monthly refuse bills of over $500 ($6,000 per year). The service characteristics and underlying costs may vary significantly among these customers. As shown in Exhibit 4, 48 large volume customers would receive rate increases at the proposed minimum rates, some in excess of 100%. Therefore, we recommend that any customer with 45 or more cubic yards of weekly bin capacity be exempt from the minimum rates so that services for these customers may be competitively priced. 3. Limit annual rate increases for customers with existing rates below the minimum rate to 15% per year. As discussed in Finding #5, 131 customers will be subject to rate increases of 20% or more. at the proposed minimum rates. In order to minimize customer resistance to the new program, the City should limit the annual rate increase to 15% per year by the current service provider to customers with existing rates below the minimum rates until the customer's rate is at or above the minimum rates. This clause will need to be included in the new contracts with the Companies. 4. Do not set a minimum recycling rate, and set the maximum commercial recycling rate at 60% of the maximum refuse rate. Because commercial recycling services are not yet provided on a large scale to Santa Clarita customers, we did not have actual commercial recycling cost data from the Companies. Therefore, we relied on comparative benchmarks to approximate the relative cost of commercial refuse and recycling service. While we believe this is a rea- sonable approach, the results reflect many assumptions and the actual costs of recy- cling services may be materially different. The Companies were able to provide historical recycling costs for residential routes, as shown in Exhibit 10. Based on the information in this exhibit, a residential recycling route costs 42% less than a residential refuse route. Or, conversely, a residential recycling route costs 58% of the cost of a refuse route (100% - 42%). Hilton Farnkopf Sc Hobson a 1 1 1 IJ I� F 1 1 I 0 1 1 I 1 City of Santa Clarita July 7,1993 Exhibit 10 also shows the breakdown the various cost components of a commercial refuse route. The disposal fee component represents 39% of the cost of a commercial refuse route. Presumably there would be no disposal component for a commercial recycling route. Therefore, assuming that the other costs of providing commercial recycling service were the same as providing commercial refuse collection service, the recycling route would save 39% in disposal fees. Or, conversely, the commercial recycling route would cost 61% of the cost of the commercial refuse route (100% - 39%). While this analysis does not assume any revenues from recovered materials, such revenues may be offset by additional processing costs. Using these two approaches, the estimated cost of a recycling route is 58% to 61% of a refuse route. Therefore, we recommend setting the maximum recycling rate at 60% of the maximum refuse rate. Since the value of material revenues will vary significantly by customer depending on the type and quality of materials, it is not possible to set a meaningful minimum recycling rate. Therefore, we recommend that no minimum recycling rate be set. 5. Conduct a periodic rate review to ensure that competition is working to maintain reasonable rates, and that franchise fees are being accurately paid. The City is relying on effective competition to maintain the overall reasonableness of the rates charged by the three Companies. There is no guarantee that effective price competition will occur, however, particularly since the threat of new outside competition has been eliminated, and since Waste Management's route has been purchased by Santa Clarita Disposal. Additionally, rates have recently started to increase. As shown in Exhibit 2, the rates in effect as of May 1993 are approximately 13% higher than the average rates for the 12 months ending March 31, 1993. Therefore, we recommend that the City conduct an annual rate review of at least one company (selected at random) to confirm the reasonableness of rates charged and proper payment of franchise fees. Such a review should be more comprehensive than the limited review performed during this study. 6. Adjust the rate bands annually for changes in service cost and disposal. Exhibit 12 presents the proposed weightings for the recommended rate adjustment indices. There are four indices, one for each bin size. The reason there are separate indices for each bin size is that the disposal portion of the rate represents a larger percentage of the total rate for the larger bin sizes. ' We recommend that the rate bands be adjusted each time there is a change in the disposal cost at the landfill, since landfill fee increases have historically been the primary source of rate increases. At the same time the landfill fee adjustment is made, an adjustment could also be made for the service component as measured by the change in the Producer Price Index for Finished Goods, Capital Equipment, Non - Manufacturing Industries. ' In other jurisdictions with a single rate rather than a rate band, we have developed more complex formulas that include separate price indices for fuel, labor, insurance, ' equipment, and other cost factors. However, since the City is implementing a rate Hilton Farnkopf & Hobson ' 7 M& City of Santa Clarita July 7,1993 band, and very few customers are expected to be charged the absolute minimum or maximum rates, we believe the value of using a more complex formula may be outweighed by the benefits of a simpler calculation. The weightings of the formula would change each time the formula is used to reflect the relative differences in price index changes. An example calculation with price index data for the four cubic yard bin is shown below: Therefore, in this example, the minimum and maximum rates for the four cubic yard bin would be increased by 4.5%. In order to calculate the new weights for the next adjustment, treat the Index Weights as whole numbers instead of percentages, multiply by (1 + Index Change), and recalculate the relative percentages as follows: Old IndexNew Index Weights Equal Weight Index Change Revised Index % of Revised Index Total 32.6 x 1: 36.1 34.5% 6515' 100.0 104.5 100.0% Hilton Farnkopf & Hobson S I F k 1 1 11 1 Disposal 32.6% $28.89/ton $32.00/ton 10.8% 3.5% PPI 67.4% 131.0 133.0 1.5% 1.00/0 TOTAL 100.0% . 4.5% * Note: the Weighted Change equals the Index Weight multiplied by the Index Change. Therefore, in this example, the minimum and maximum rates for the four cubic yard bin would be increased by 4.5%. In order to calculate the new weights for the next adjustment, treat the Index Weights as whole numbers instead of percentages, multiply by (1 + Index Change), and recalculate the relative percentages as follows: Old IndexNew Index Weights Equal Weight Index Change Revised Index % of Revised Index Total 32.6 x 1: 36.1 34.5% 6515' 100.0 104.5 100.0% Hilton Farnkopf & Hobson S I F k 1 1 11 1 CITY OF SANTA CLARITA Commercial Rate Study LIST OF EXHIBITS Exhibit # Page # Section I: Rate Band Analysis 1. Proposed Commercial Rate Bands 9 2. Comparison of Profitability at Current & Proposed Rates 10 3. Summary of Customers Inside and Outside Proposed Rate Bands 11 4. Customers Subject to Rate Increases at Minimum Rates 12 5. Proposed Commercial Rate Bands: Common Service Levels 13 6. Commercial Customer Distribution by Rate Range: 3 -Yard Bin Once/Week 14 7. Commercial Customer Distribution by Rate Range: 3 -Yard Bin Twice/Week 15 8. Commercial Customer Distribution by Rate Range: 3 -Yard Bin Three Times/Week 16 9. Commercial Customer Distribution by Rate Range: 1.5 -Yard Bin Once/Week 17 10. Benchmarks for Commercial Recycling Rates 18 11. Required Rate Increase to Pass Through Franchise & Administrative Fees 19 12. Proposed Rate Adjustment Index 20 Section II: Financial Summary 13. Comparison of Profitability of Refuse Collection Operations in Santa Clarita with Other 21 Jurisdictions 14. Estimated Annual Revenue by Hauler 22 15. Annual Revenues of Current & Proposed Franchise Services 23 16. Annual Tons Disposed 24 Section III: Customer Distributions by Service Level 17. Most Common Commercial Service Levels 25 18. Frequency of Service 26 19. Distribution of Containers 27 20. Number of Customers by Container Size 28 Hilton Farnkopf & Hobson SECTION I Rate Band Analysis Hilton Farnkopf & Hobson City of Santa Clarita July 7, 1993 Exhibit 1 PROPOSED COMMERCIAL RATE BANDS` BIN SIZE Pickups A � � gas ����4� '��3�=yard e�s4;Yard� ���� P. Week Minimum Maximum Minimum Maximum Minimum Maximum Minimum Maximum 1 $32.25 $65.00 $37.63 $70.00 $43.00 $80.00 $48.38 $90.00 2 $70.00 $95.04 $80.00 $105.60 $90.00 $115.20 $100.00 $124.80 3 $100.00 $123.84 $115.00 $139.20 $130.00 $153.60 $145.00 $168.00 4 $130.00 $152.64 $150.00 $172.80 $170.00 $192.00 $190.00 $211.20 5 $160.00 $181.44 $185.00 $206.40 $210.00 $230.40 $235.00 $254.40 6 $190.00 $210.24 $220.00 $240.00 $250.00 $268.80 $280.00 $297.60 7 $220.00 $240.00 $255.00 $273.60 $290.00 $307.20 $325.00 $340.80 * Proposed by City staff before implementation of proposed franchise fee Hilton Farnkopf & Hobson 1 ft� 9 iffm City of Santa Clarita July 7,1993 Exhibit 2 COMPARISON OF PROFITABILITY AT CURRENT & PROPOSED RATES` Commercial Service Inside Santa Clarita * Before implementation of franchise and administrative fees. (a) Assuming all customers are charged the proposed minimum rates, including the 59 large volume customers that are not subject to the minimum rates. (b) Projected annual revenue based on reported rates in effect during May 1993. (c) Excludes political and charitable contributions, goodwill, non -compete agreements, and acquisition interest expense. Compen- sation over $125,000 per year for proprietors managing their own business has been re-classified as profit. 10 Hilton Farnkopf & Hobson =4s Proposedo.o ..At Rates In Effect At Financial May 1993 Rates (a) Rates Amounf ,�% Chane Amount %Change` Amount % Changea� statistic ; Revenue $1,890,000 $2,154,000(b) 14% $2,286,000 21% $2,843,000 50% Expenses $2,296,000 (c) $2,296,000 0% 2 296,000 0% $2,296,000 0% Profit ($406,000) ($142,000) N/A ($10,000) N/A $547,000 N/A Profit as a Percent -21% -7% N/A -0% N/A 19% N/A of Revenue * Before implementation of franchise and administrative fees. (a) Assuming all customers are charged the proposed minimum rates, including the 59 large volume customers that are not subject to the minimum rates. (b) Projected annual revenue based on reported rates in effect during May 1993. (c) Excludes political and charitable contributions, goodwill, non -compete agreements, and acquisition interest expense. Compen- sation over $125,000 per year for proprietors managing their own business has been re-classified as profit. 10 Hilton Farnkopf & Hobson =4s City of Santa Clarita July 7,1993 Exhibit 3 SUMMARY OF CUSTOMERS INSIDE AND OUTSIDE PROPOSED RATE BANDS* Customer Category Number of Customers Percent of Customers Customers Below Proposed Minimum Rates 223 (b) 20% Subject to Rate Increases Customers Above Proposed Maximum Rates 48 4% Subject to Rate Decreases Customers with Unusual Services (a) 68 6% Customers with No Change 786 70% TOTAL 1,125 100% * Before implementation of proposed franchise fee. (a) Includes 13 customers with odd container sizes, 6 with bi-weekly pickup, 35 with shared containers, 9 with temporary or recycling bins, and 5 with mixed services whom detail was unavailable. (b) Includes 48 large volume customers. Hilton Farnkopf & Hobson 11 City of Santa Clarita July 7, 1993 Exhibit 4 CUSTOMERS SUBJECT TO RATE INCREASES AT MINIMUM RATES" PercentII Proposed„ Statistic 10%{or,less 11 %a to 0% 21.°01 030% Bl%,to'SO s*OverS(i° eb••r. +F�35e — >'4 CixY£4e�5$2('9 �.{.4aR fin. 4.cer�SSTz Qe S "TOTAL .^•{ fxrmse Number of Customers 50 42 37 28 66 223 with Rate Increases at Minimum Rates (a) % of Customers with 22.4% 18.8% 16.6% 12.6% 29.6% 100.0% Rate Increases at Minimum Rates (b) % of All Customers (c) 4.4% 3.7% 3.3% 2.5% 5.9% 19.8% Number of Large 3 8 13 5 19 48 Volume Customers Included Above * Before implementation of franchise and administrative fees. (a) Includes large volume customers with 45 or more yards of weekly bin capacity. (b) Total of individual components may not sum to 100% due to rounding. (c) Based on 1,125 total commercial accounts. Hilton Farnkopf & Hobson =tee 12 �' M M M M M M r M M M M M M M M M M M M City of Santa Clarita July 7,1993 Exhibit 5 PROPOSED COMMERCIAL RATE BANDS* Common Service Levels * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobsoni�� 13 —� c OutsideCustomers the Reported Number and Pickups Commercial Proposed Proposed Via! Rafe�t�i��Ratet�`° Size of ye=sDereases . a,t�mr a=: Number %°f Number Number % Number % ° all customers One 3 -yard 1 415 36.9% $43.00 $80.00 395 95.2% 7 1.7% 13 3.1% One 3 -yard 2 158 14.0% $90.00 $115.20 141 89.2% 11 7.0% 6 3.8% One 3 -yard 3 70 6.2% $130.00 $153.60 44 62.9% 24 34.3% 2 2.9% One 1.5 -yard 1 84 7.5% $32.25 $65.00 82 97.6% 1 1.2% 1 1.2% TOTAL 727 64.6% 662 91.1% 43 5.9% 22 3.0% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobsoni�� 13 —� c City of Santa Clarita July 7,1993 Exhibit 6 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE* One 3 -Cubic Yard Bin Serviced Once Per Week Existing Rate Range: $20.00 to $130.00 Proposed Rate Band: $43.00 to $80.00 * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson A MI 14 M Reported Number % of Customers Cumulative -of Customers within Rate Range % of Customers Under $43 7 1.7% 1.7% .... ... ...... t ..... M 1z" -;Jr 0 05% wu 4" W '3 A $81-$90 10 2.4% 99.3% Over $90 3 0.7% 100.0% TOTAL 415 100.0% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson A MI 14 M City of Santa Clarita July 7,1993 Exhibit 7 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE=S One 3 -Cubic Yard Bin Serviced Twice Per Week Existing Rate Range: $70.00 to $170.00 Proposed Rate Band: $90.00 to $115.20 ReportedCustomers of Customers within Rate Range % of Customers $70-$86 6 3.8% 3.8% $81-$89 5 3.2% 7.0% x' fin' r -E r z 3xa rqf -. a a t asp .up e"� a 6 z�fr?M m n 's ��Mns�8nza*dSr b�q�,� m + d r {3d � � °se w a }� E 4 a y �i a a $04�0ffi ann a n X949/0 Snit S W +$10�10Si" En a i 4 4 Yie ,. �1z7 e: inp A 0.YW 'r l yea 4 F P V8 6 8 E ? C zp a spg a��eik t ' FN®d� E ff CX�k 4Wrb Md2 �Y®a �l $111"$115 2 t 13 /.....� o06 b t 2�Io $116 - $130 5 3.2% 99.4% Over $130 1 0.6% 100.0% TOTAL 158 100% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson l! i I+�� i I � z 15 City of Santa Clarita July 7,1993 ;exhibit 8 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE* One 3 -Cubic Yard Bin Serviced Three Times Per Week Existing Rate Range: $30.00 to $160.00 Proposed Rate Band: $130.00 to $153.60 * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson, 16 �� Reported of Customers within Rate Range % of Customers $30 1 1.4% 1.4% $84-$99 6 8.6% 10.0% $100-$110 4 5.7% 15.7% $111-$120 7 10.0% 25.7% $121-$129 6 8.6% 34.3% 82 Y1°!o t p Y 6 4 P 1 p D 4 YIX 8g I � p �yiL E d �M�p9 � xy � Ly fit% E�s 8 9t. 6 A ii A k g pi C a k4tt y"x& �Q re"�i�a 9Sd9 °^ `¢rk 'a4 a i i +a. E at x.o a a� tthy� :�10 ' ka Io a a o om �o a�14°t3 _'tip a A971 �v Over $154 2 2.9% 100.0% TOTAL 70 100.0% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson, 16 �� City of Santa Clarita July 7,1993 Exhibit 9 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE* One 1.5 -Cubic Yard Bin Serviced Once Per Week Existing Rate Range: $25.00 to $75.00 Proposed Range Band. $32.25 to $65.00 Reported.•Customers Rate Range of Customers within Rate Range % of Customers $25 1 1.2% 1.2% iia' al�l� �5d° �r < Y 8 p ke $ /o Over $65 1 1.2% 100% TOTAL 84 100% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson a� —« 17 g City of Santa Clarita July 7,1993 Exhibit 10 BENCHMARKS FOR COMMERCIAL RECYCLING RATES Reported Costs Per Route Day Cost Category Residential ,. Refuse 1T{efuse; Collectian � mRecyclmgl �° qo Ditiererice E �p7teCostPer 1sC°ost/12orite Dhy CosiPR Ul)a �,�* q,gltou�e D y .m °fo ofTotaUCosti ,Per Routh Day Route Costs $533.83 $597.00 $592.38 45% Disposal Fees $383.79 $0.00 $508.23=` ? 73 Overhead & Other Costs $386.27 $272.37 $205.71 16010 Subtotal: $1,303.89 $869.373%`;= $1,306.32 100% Material Revenues $0.00 ($108.52) 0.00 0% TOTAL NET COSTS $1,303.89 $760.85 42% : a `A $1,306.32 100% * Single Family and Multi -Family Combined Hilton Farnkopf & Hobsonla� 18 M M M M M M M M M M s M M IIIb M M= M City of Santa Clarita July 7,1993 Exhibit ll REQUIRED RATE INCREASE TO PASS THROUGH FRANCHISE & ADMINISTRATIVE FEES (a) Based on rates in effect as of May 1993. Actual revenues will not change the percent increase in rates required to pass-through the franchise fee. (b) Estimate provided by City staff. (c) Costs are increased by approximately 11.1% to pass through a 10% franchise fee. (d) See Exhibit 2. Hilton Farnkopf & Hobson 19 Franchise Fee Calculation A. Annual Revenue at Current Rates (a) $2,154,000 B. Factor to Gross Up for 10% Franchise Fee _ — 90% C. Gross Annual Revenue Including Franchise Fees = $27393,333 D. Franchise Fee Percentage x 10% E. Annual Franchise Fee Revenue Paid to City = $239,333 F. Required Increase in Current Rates to Pass Through Franchise Fee (E=A) Administrative Fee Calculation G. Administrative Costs (b) $50,000 H. Administrative Costs to be Recovered After Gross -Up for 10% Franchise Fee (c) $55,556 I. Annual Revenue at Proposed Minimum Rates (d) $222862000 J. Increase in Proposed Minimum Rates (H=I) y,�. K. Annual Revenue at Proposed Maximum Rates (d) $2,8432000 L. Increase in Proposed Maximum Rates (H=K) W Q 2 D/ _ .K,�x (a) Based on rates in effect as of May 1993. Actual revenues will not change the percent increase in rates required to pass-through the franchise fee. (b) Estimate provided by City staff. (c) Costs are increased by approximately 11.1% to pass through a 10% franchise fee. (d) See Exhibit 2. Hilton Farnkopf & Hobson 19 City of Santa Clarita July 7,1993 Exhibit 12 PROPOSED RATE ADJUSTMENT INDEX Cost Category1 IndexBy Bin Size a x y a ar: ska= r Yards s' �2=Yard t 3 Yard�� s`4 3�ar$ a.r Disposal (a) Change in Landfill Fees 17.4% 20.9% 27.5% 32.6% Service Producer Price Index, 82.6% 79.1% 72.5% 67.4% Finished Goods, Capital Equipment, Non -Manu- facturing Industries TOTAL 100.0% 100.0% 100.0% 100.0% (a) Based on a tipping fee of $28.89 per ton and an average weight of 90 pounds per yard of bin capacity reported by the haulers. Estimated percentages based on mid -point of proposed rate band for once per week service. O Hilton Farnkopf & Hobson! 20 SECTION II Financial Summary Hilton Farnkopf & Hobson M M M M M M M M M M M M M M M e M M M City of Santa Clarita July 7,1993 Exhibit 13 COMPARISON OF PROFITABILITY OF REFUSE COLLECTION OPERATIONS IN SANTA CLARITA WITH OTHER JURISDICTIONS (a) Based on 12 California jurisdictions reviewed by HF&H and other consultants. (b) Source: Robert Morris Associates, Annual Statement Studies, 1991, Standard Industry Code 4953, Refuse Systems. Average for all companies = 7%. (c) 1991 pre-tax profit for selected major waste services firms listed on U.S. stock exchanges. These firm's businesses include refuse collection and other solid waste services and some non -related services. (d) Combined results for 12 months ending 3/31/93 for Atlas, Blue Barrel, and Santa Clarita Disposal. Individual companies may have earned more or less than this amount. (e) Includes single family and multi -family refuse collection and recycling service. Hilton Farnkopf & Hobson iAJ W -ate 21 Range of Pre -Tax Profits California Regulated Jurisdictions (a) Privately Held Companies (b) Publicly Traded Companies (c) 5 to 10% 6 to 8% -5% to 15% Santa Clarita Haulers (d): • Residential (e) • Commercial 6.4% -21% (a) Based on 12 California jurisdictions reviewed by HF&H and other consultants. (b) Source: Robert Morris Associates, Annual Statement Studies, 1991, Standard Industry Code 4953, Refuse Systems. Average for all companies = 7%. (c) 1991 pre-tax profit for selected major waste services firms listed on U.S. stock exchanges. These firm's businesses include refuse collection and other solid waste services and some non -related services. (d) Combined results for 12 months ending 3/31/93 for Atlas, Blue Barrel, and Santa Clarita Disposal. Individual companies may have earned more or less than this amount. (e) Includes single family and multi -family refuse collection and recycling service. Hilton Farnkopf & Hobson iAJ W -ate 21 City of Santa Clarita July 7,1993 Exhibit 14 ESTIMATED ANNUAL COMMERCIAL REVENUE BY HAULER For the 12 Months Ending March 31, 1993 Franchise Hauler I �41111011111 Atlas Transport $210,000 11% Blue Barrel (Western Waste) $1,113,000 59% Santa Clarita Disposal $567,000 30% TOTAL $1,890,000 100% Hilton Farnkopf & Hobson A 22� City of Santa Clarita July 7,1993 Exhibit 15 ANNUAL REVENUES OF CURRENT & PROPOSED FRANCHISE SERVICES For the 12 Months Ending March 31, 1993 ,• of Service Annual Revenues P ercent of Total Residential $7,703,000 80% Commercial (a) $1,890,000 20% TOTAL $9,593,000 100% (a) Commercial front-end loader service. Does not include revenues from haulers other than Atlas, Blue Barrel, and Santa Clarita Disposal providing these services within the City limits Hilton Farnkopf & Hobson -c e 23 City of Santa Clarita July 7,1993 Exhibit 16 ANNUAL TONS DISPOSED For the 12 Months Ending March 31, 1993 Type 1 iPOcent of . Residential: • Single Family 45J00 42% • Multi -Family 18,200 17% Subtotal Residential 63,900 59% Commercial Bin Service (a) 31,300 29% Roll -Off (a) (b) 13,300 12% TOTAL 108,500 100% (a) Does not include tonnage from non -franchise haulers providing these services within the City limits (b) Permanent and temporary roll -off accounts. Hilton Farnkopf & Hobson, 24 �` W _ SECTION III Customer Distributions by. Service Level Hilton Farnkopf & Hobson iA City of Santa Clarita July 7,1993 Exhibit 17 MOST COMMON COMMERCIAL SERVICE LEVELS Based on Rates for May 1993 (a) Calculated based on total service revenue divided by the number of customers.] Hilton Farnkopf & Hobson!lil�i 25 G of Bins Pick -Ups Customers Actual Per y oir Week I:P.$ L , � Y J�4A" `0^b�.$ qb p @S4ti� Y 4 A A16mber„m� % of Cuts�omers' �a�m�mum a .. fi m ror . 1993Number Rates as of May C¢4 6d ^ikO�Rb X+s tiYQ§15� �Maximum� A��rhge�(a�a 1. 3 - Yards 1 1 415 36.9% $20.00 $130.00 $66.84 2. 3 - Yards 1 2 158 14.0% $70.00 $170.00 $105.14 3. 1.5 - Yards 1 1 84 7.5% $25.00 $75.00 $57.50 4. 3 - Yards 1 3 70 6.2% $30.00 $160.00 $129.00 5. 3 - Yards 2 3 40 3.6% $125.00 $300.00 $242.18 6. 3 - Yards 2 2 37 3.3% $77.00 $250.00 $182.43 7. 3 - Yards 2 1 20 1.8% $65.00 $220.00 $121.30 8. 3 - Yards 2 5 17 1.5% $145.00 $495.00 $383.86 9. 3 - Yards 1 5 17 1.5% $72.00 $250.00 $190.29 10. 3 - Yards 1 4 16 1.4% $120.00 $275.00 $181.50 11. All Others 251 22.3% N/A N/A N/A TOTAL N/A N/A 1,125 100% N/A N/A N/A (a) Calculated based on total service revenue divided by the number of customers.] Hilton Farnkopf & Hobson!lil�i 25 G City of Santa Clarita July 7,1993 Exhibit 18 FREQUENCY OF SERVICE Number of Pick -Ups ,. r Week One 584 51.9% Two 233 20.7% Three 155 13.8% Four 40 3.6% Five 44 3.9% Six 48 4.3% Seven 6 0.5% Other (a) 15 1.3% TOTAL 1,125 100.0% (b) (a) Customers with temporary or recycling bins, irregular pickups, or containers serviced less frequently than once per week. (b) Total may not add up to 100% due to rounding. Hilton Farnkopf & Hobson MSM =tee 26 City of Santa Clarita July 7, 1993 Exhibit 19 DISTRIBUTION OF CONTAINERS Number of Containers 1 856 76.1% 2 148 13.2% 3 50 4.4% 4 23 2.0% 5 15 1.3% 6 or more 25 2.2% Special (a) 8 0.7% TOTAL 1,125 100.0% (b) (a) Customers for whom the number of containers was not provided. (b) Total may not add up to 100% due to rounding. Hilton Farnkopf & Hobson AMY � 27 City of Santa Clarita July 7,1993 Exhibit 20 NUMBER OF CUSTOMERS BY CONTAINER SIZE c I Percent of Customers Waste Wheelers 9 0.8% 1.5 -Cubic Yards 98 8.7% 2 -Cubic Yards 10 0.9% 3 -Cubic Yards 972 86.4% 3.5 -Cubic Yards 2 0.2% 4 -Cubic Yards 24 2.1% 5 -Cubic Yards 1 0.1% 6 -Cubic Yards 1 0.1% Other (a) 8 0.7% TOTAL 19125 100.0% (a) Customers for whom container size detail was not provided. Hilton Farnkopf & Hobson 28� APPENDIX I Alternative Service Arrangements Hilton Farnkopf & Hobson City of Santa Clarita April21,1993 � ALTERNATIVE COMMERCIAL SERVICE ARRANGEMENTS Exclusive service areas. Competitive permit system. Exclusive service areas. Competitive permit system. Exclusive contract awarded by competitive bid. Exclusive contract awarded by competitive bid. Exclusive service areas. Competitive permit system. Notes Hilton Farnkopf & HobsonI(M � CITY OF SANTA CLARITA CommercialRate System Study April 20,1993 AGENDA 1. Advantages and Disadvantages of Alternative Rate Systems 2. Observations 3. Alternative Rate Band Strategies Hilton Farnkopf & Hobson City of Santa Clarita Commercial Rate System Study April 20,1993 ADVANTAGES & DISADVANTAGES OF ALTERNATIVE RATE SYSTEMS * By service level Hilton Farnkopf & Hobson, Primary Advantages Primary Disadvantages Rate System No Rate Regulation ❑ Easy to administer. ❑ No rate protection for ratepayers if competi- dj I t q v eason- tion does not succeed in maintaining reason- I+ ��^ �iT'8 + 7, TR --+:;�'' able rates. tiMaximumRate* C)Provides protection against unlimited rate in CI Maximum rates are usually high enough that creases. profits would be excessive if competition fails to maintain reasonable rates. ❑ Requires annual rate adjustment. s ❑ If the maximum rate is too low, some custom- l�3�,� ers may not receive service. at B d* , , ❑ Maximum rate provides protection against ❑ Minimum rate limits price competition. s "AimuintandMaximum unlimited rate increases. ❑ Maximum rates are usually high enough that ❑ Minimum rate reduces risk of competitors at- profits would be excessive if competition fails TL tempting to drive another out of business by to maintain reasonable rates. charging rates below actual operating costs. ❑ Requires annual rate adjustment. ❑ If the maximum rate is too low, some custom- ers may not receive service. Specific Rates ' ❑ Reduces to a minimum the risk of excessive ❑ Less flexibility in pricing for unique character- : and Exclusive profits. istics of individual customers, although this ,S'ervicej, ❑ May lower service costs and rates due to in- may be mitigated by a well-designed rate creased productivity. schedule with service options. ��'` " °: ❑ Reduces noise, congestion, and pollution from ❑ City and haulers must agree on a rate of re- ` having multiple trucks service the same area. turn or profit. xtl❑ Increased contract management costs. ❑ No customer "choice"among service providers. * By service level Hilton Farnkopf & Hobson, City of Santa Clarita Commercial Rate System Study April 20,1993 OBSERVATIONS Hilton Farnkopf & Hobson lm`� 2 City of Santa Clarita April 20;1993 Commercial Rate System Study ALTERNATIVE RATE BAND SETTING STRATEGIES ❑ Rates would be set based on historical rates. Some maximum rates may be modified if there are only a limited number of customers paying a particu- lar rate or if.the rates appear excessive. ❑ This system may involve setting lower rates and mandatory collection of source separated recyclables, and set- ting relative rates that reflect the actu al cost of service to encourage efficient service levels. ❑ Restructuring the rates may involve changes in service levels and profits. Hilton Farnkopf & Hobson 3 T CITY OF SANTA CLARITA Commercial Rate Study Final Report July 7, 1993 Hilton Farnkopf & Hobson 3990 Westerly Place, #195 Newport Beach, CA 92660-2311 7141251-8628 This report is printed on recycled paper and copied on two sides to reduce waste HILTON FARNKOPF & HOBSON 1 LI I HILTON FARNKOPF & HOBSON Advisory Services to =E`E Municipal Management 3990 Westerly Place, Suite 195 Newport Beach, California 92660-2311 Telephone: 714/251.8628 Fax: 714/251.9741 July 7, 1993 Mr. Jeff Kolin Director of Public Works City of Santa Clarita 25663 Avenue Stanford Santa Clarita, California 91355 Commercial Rate Study Final Report Dear Mr. Kolin: Fremont Newport Beach We have completed our Commercial Rate Study of solid waste collection and recycling operations within the City of Santa Clarita (City). The enclosed draft report contains the project background, objectives, approach, findings, recommendations, and related exhibits. Proposed Rate System City staff and the Companies have negotiated rate bands based on the Council's direction to implement a competitive permit system that allows for price competition among the three permitted Companies. The proposed bands, which are shown in Attachment A to this cover letter, accommodate customers with different service characteristics and underlying cost differences. Competition may fail to prevent the Companies from charging rates at the top of the rate band for all customers. If this occurred, customers would experience significant rate increases and the Companies' profits would become unreasonably high. Therefore, the City should conduct periodic random rate reviews to ensure that competition is working to maintain reasonable rates. Customers Outside Rate Bands Currently the Companies charge a wide range of rates for the same service levels. For example, the Companies charge from $20 to $130 per month for a three -cubic yard bin serviced once per week. In order that the rate bands allow competition, as well as an opportunity for the Companies to earn a profit, they need to be narrower. However, narrowing the rate bands results in increasing the rates paid by some customers Under the proposed rate bands, before implementation of the franchise and administrative fees, 223 of the City's 1,125 commercial customers (20%) will have their rates increased to the minimum rates in the rate band. (This ¢c,tleE CJ paver HILTON FABNKOPF&HOBSON ' Mr. Jeff Kolin July 7, 1993 ' Page 2 ' includes 48 of the 59 large volume. customers with 45 or more yards of weekly bin capacity.) Of these 223 customers, 131 would receive rate increases of more than 20%, in addition to rate increases for the City's administrative and franchise fees. ' These customers may be dissatisfied with the rate increases and appeal the increase to the City Council. As a result, we recommend that the Council limit the annual rate increases for customers whose existing rates are below the proposed minimum rates to 15%. Rate Adjustment for Franchise and Administrative Fees The proposed rate bands are based on historical rates, and the Companies' financial results of operations prior to implementation of the City's proposed franchise fee and administrative fee. As shown in Exhibit 11, the franchise fee and the administrative fee would.increase the proposed rate bands by 11.1% and approximately 2% respectively. The rate exhibits in the body of this report reflect rates without the proposed franchise and administrative fees since these fees were ' determined after our rate analysis was performed. In order to assist the City with the rate ordinance, we have recalculated the proposed rate bands including the franchise and administrative fees as an attachment to this cover letter. ' Potential for Significant Rate Increases ' Based on the information submitted by the Companies they appear to have incurred a combined financial loss for commercial operations equal to 21% of revenues. Since the City's proposed franchise fee and administrative fee would add ' approximately 13% to their cost, a 34% revenue increase would be necessary for the Companies to "break-even". ' Recycling Rates City staff and the Companies have negotiated a maximum recycling rate equal to ' 70% of the maximum refuse rate. We have calculated the resulting maximum recycling rates as shown in Attachment B to this cover letter. There is no proposed minimum recycling rate. ' Roll -Off Bog and Residential Service At the start of this study, the City was considering including roll -off box services in ' the new contracts. City staff has decided to postpone a decision on roll -off services. Therefore, in order to preserve competitive price information, we have not included such information in our report. HILTON FARNKOPF 6iHOBSON ' Mr. Jeff Kolin July 7, 1993 ' Page 3 We also briefly reviewed residential costs in the process of reviewing the allocation of company overhead to various types of business, and have reported our findings in Exhibit 13. ' We are pleased to have had this opportunity to assist the City of Santa Clarita. If you have any questions please call me at 510/713-3270 or Laith Ezzet at 714/251-8628. ' Very truly yours,,) Robert D. Hilton, CMC Managing Partner ' Attachment A: Proposed Commercial Refuse Rate Bands Including 10% Franchise Fee and Administrative Expenses ' Attachment B: Proposed Maximum Commercial Recycling Rates I II I J I ' recvciea Ci vaver City of Santa Clarita July 7,1993 ATTACHMENT A PROPOSED COMMERCIAL REFUSE RATE BANDS INCLUDING 10% FRANCHISE FEE AND ADMINISTRATIVE EXPENSES* ^°@Y3@4F�. ad 1F�`RtS$Abt'g,£ i pP $ia 6 d'i A�-Y, .`oral mt5 S�a�dg a : k� 2 =Pard .sF r, ek£° 3 I'ar"'d4 hardy r„ .., Minimum Maximum Minimum Maximum Minimum I Maximum Minimum IMaximum 1 $36.60 $73.52 $42.70 $79.17 $48.81 $90.48 $54.91 $101.79 2 $79.45:) 107.49 $90.80 119.43 $102.15 $130.29 $1 13.50 $141.15 3 $140.06 $130.53 $157.44 $147.55 $173.72 $164.58 $190.01 4 $147.55 $172.64 $170.25 $195.44 $192.95 $217.15 $215.65 $238.87 5 $181.60 $205.21 $209.98 $233.44 $238.35 $260.58 $266.73 $287.73 6 $215.65 $237.78 $249.70 $271.44 $283.75 $304.01 $317.80 $336.59 7 $249.70 $271.44 $289.43 $309.44 $329.15 $347.44 $368.88 $385.44 * Proposed by City staff. Rates have been increased by 11.1% to pass through franchise fees as shown in Exhibit 11. Minimum rates have been increased by an additional 2.4%, and maximum rates by 2.0%, to pass through administrative expenses. Hilton Farnkopf & Hobson 1ft� y ��e City of Santa Clarita July 7,1993 ATTACHM>✓NT B PROPOSED MAXIMUM COMMERCIAL RECYCLING RATES* imYar1 f R 2=¢Yard " _� ° '° a3 I'ar`d:� �4,� I'Srd , z �� o< 1 $51.46 $55.42 $63.34 $71.25 2 $75.24 $83.60 $91.20 $98.80 3 $98.04 $110.20 $121.61 $133.01 4 $120.85 $136.81 $152.01 $167.21 5 $143.65 $163.41 $182.41 $201.41 6 $166.45 $190.01 $212.81 $235.61 7 $190.01 $216.61 $243.21 $269.81 * Based on 70% of proposed maximum refuse rates Hilton Farnkopf & Hobson10� =tom 2 a CITY OF SANTA CLARITA Commercial Rate Study ' Final Report ' TABLE OF CONTENTS ' Payee ' Project Overview 1-2 Findings 3-5 ' Recommendations 6-8 Exhibits 9-28 tAppendix 1: Alternative Service Arrangements 1 ' Hilton Farnkopf & Hobson CITY OF SANTA CLARITA Commercial Rate Study Final Report LIST OF EXHIBITS Exhibit # Page # Section I: Rate Band Analysis 1. Proposed Commercial Rate Bands 9 2. Comparison of Profitability at Current & Proposed Rates 10 3. Summary of Customers Inside and Outside Proposed Rate Bands 11 4. Customers Subject to Rate Increases at Minimum Rates 12 5. Proposed Commercial Rate Bands: Common Service Levels 13 6. Commercial Customer Distribution by Rate Range: 3 -Yard Bin 14 Once/Week 7. Commercial Customer Distribution by Rate Range: 3 -Yard Bin 15 Twice/Week 8. Commercial Customer Distribution by Rate Range: 3 -Yard Bin 16 Three Times/Week 9. Commercial Customer Distribution by Rate Range: 1.5 -Yard Bin 17 Once/Week 10. Benchmarks for Commercial Recycling Rates 18 11. Required Rate Increase to Pass Through Franchise & 19 Administrative Fees 12. Proposed Rate Adjustment Index 20 Section II: Financial Summary 13. Comparison of Profitability of Refuse Collection Operations in 21 Santa Clarita withOtherjurisdictions 14. Estimated Annual Revenue by Hauler 22 15. Annual Revenues of Current & Proposed Franchise Services 23 16. Annual Tons Disposed 24 Section III: Customer Distributions by Service Level 17. Most Common Commercial Service Levels 25 1s. Frequency of Service 26 19. Distribution of Containers 27 20. Number of Customers by Container Size 28 Hilton Farnkopf & Hobson I I 1 1 City of Santa Clarita July 7, 1993 PROJECT OVERVIEW BACKGROUND Residential solid waste collection and recycling services are provided by three companies, Atlas Refuse Removal Company, Blue Barrel Disposal Company, and Santa Clarita Disposal Company (Companies). The City of Santa Clarita (City) awarded these Companies exclusive residential franchises effective April, 1991. The City has not regulated commercial solid waste collection and recycling services, and currently the Companies compete for customers. City staff and the residential franchise holders believe that the same three residential service providers are the primary providers of commercial services. Waste Management provided commercial services, but Santa Clarita Disposal purchased Waste Management's route in February, 1993. In order to meet the waste diversion requirements of AB 939, the City believes it is necessary to modify its arrangements for commercial solid waste collection and recycling service. In January 1993, the City Council approved a recommendation by the City's Integrated Solid Waste Management Committee (ISWMC) to implement a commercial permit system with non-exclusive service areas. The permittees would be limited to existing commercial service providers that apply for permits, and the Companies would compete on the basis of price within a "rate band" consisting of a minimum and maximum rate for each major category of service. STUDY SCOPE & OBJECTIVES ' Hilton Farnkopf & Hobson (HF&H) was engaged by the City in April, 1993 to conduct a commercial rate study. The study had the following four objectives: 1) Briefly identify and discuss with City staff alternative rate systems; ' 2) Estimate the profitability of the combined commercial solid waste collection operations for Atlas, Blue Barrel, and Santa Clarita Disposal for the 12 months ending March 31, 1993; ' 3) Estimate the financial impact of the proposed rate system on the ratepayers and the Companies; and, 4) Develop a rate adjustment index. PROJECT ACTIVITIES ' HF&H performed the following tasks: • Developed micro -computer based data collection forms for the Companies to submit ' their financial information; • Received and reviewed the financial information submitted by Atlas, Blue Barrel, ' and Santa Clarita Disposal; Hilton Farnkopf & Hobsonla�' City of Santa Clarita July 7, 1993 • Conducted limited on-site reviews at each company to understand how the financial information was developed; • Made adjustments to the submitted data based on our site reviews; • Combined and tabulated aggregated information for all three Companies; • Analyzed and recommended rate bands based on. direction from City staff; • Developed policy recommendations for the rate system; • Reviewed our preliminary results and policy recommendations with City staff on June 10, 1993; • Developed our draft report and reviewed it with City staff and the Companies on June 24, 1993; and, • Developed our final report. LIMITATIONS We were requested to perform this study very quickly in order for the City to implement the new commercial permit system as quickly as possible. Therefore, the amount of time to perform on-site reviews was limited to one day each at Atlas and Blue Barrel, and two days at Santa Clarita Disposal. This limited amount of time only allowed for a brief review of the methods used by the Companies to develop their financial information. It did not allow for detailed testing and analysis which would be performed during a review of the Companies' financial results of operations. The Companies in many instances, did not account for all revenues and expenses from operations inside the City, particularly for commercial and roll -off operations. Therefore, the Companies had to make assumptions and allocate costs in order to develop the financial information reported in this study. The Companies did not have audited financial statements or tax returns available for the reporting period, and our work did not constitute an audit in accordance with Generally Accepted Auditing Standards. Therefore, while we are confident in the accuracy of our own tabulations of the aggregated data, we do not express an opinion as to accuracy of the information submitted by the Companies. The actual results of operations for the 12 months ending March 31, 1993, and the submitted rate information, may be different than reported and this difference may be material. The proposed rates were negotiated between City staff and the Companies. HF&H estimated the financial impact of these rates on the ratepayers and the Companies, based on information provided by the Companies. Therefore, we do not express an opinion as to the reasonableness of the proposed rate structure or specific rates. Hilton Farnkopf & Hobson 9 � 1 0 1 H [J 1 1 1 1 tCity of Santa Clarita July 7, 1993 KEY FINDINGS 1. Operating efficiency and waste diversion may be improved by alternative service arrangemdnts. ' We believe that the City would be more likely to promote service efficiency and waste diversion within the commercial solid waste collection and recycling system by either: ' • Awarding an exclusive commercial recycling contract by competitive bid to one or more qualified recyclers, and leaving the commercial refuse collection system open to competition; or, • Negotiating contracts for exclusive commercial service with the existing residential franchise holders for customers within their service areas. ' We discussed these alternatives with the Companies and City staff, and have been directed to proceed with the development of a rate band for a competitive permit system. A copy of the discussion documents related to alternative service arrangements is included in Appendix 1. 2. The rate band system needs to balance the City's conflicting rate setting goals. We have discussed with City staff rate setting goals that the City would like to incorporate in development of the proposed rate bands. Unfortunately, these goals often conflict. Five important goals include the following: • Establishing a relationship between the number of containers and frequency of service that results in less frequent service and, therefore, lower overall costs; ' • Protecting the ratepayers from excessive service charges by establishing a maxi- mum rate; t• Minimizing the number of customers with existing rates outside the proposed rate bands; ' • Providing the Companies with an opportunity to earn a reasonable profit and pro- tecting them against predatory pricing practices by establishing a minimum rate; and, ' • Allowing sufficient width in the rate band (the difference between the maximum and minimum rates) to accommodate customers with different service cost ' characteristics receiving the same service level. As an example of these conflicting goals, consider that to protect ratepayers from excessive service charges, the rate band needs to have a "lower" maximum rate that would prevent the Companies from charging high rates and earning excessive profits. However, if the maximum rate is lowered, then some high cost customers with unique ' Hilton Farnkopf & Hobson!1il+��i ' 3 w City of Santa Clarita July 7, 1993 characteristics may not receive service voluntarily by the Companies, since the cost of service would exceed the maximum rate. Therefore, judgment is required to set the maximum rate in a manner that best balances these two conflicting goals. Should the City Council determine that one or two of these goals outweighs all of the others, then it may be necessary to reset the rate bands. For example, if the City Council determines that it is unacceptable to set minimum rates that require rate increases for 15% of the commercial customers, then the rate bands would need to be modified. The recommended rate bands are shown in Exhibit 1. A summary of the number of customers inside and outside the proposed rate bands is shown in Exhibit 3, and a summary of the rate increases for customers with existing rates below the proposed minimum rates is shown in Exhibit 4. 3. Based on the proposed rate bands, the Companies would break-even at the minimum rates and earn profits equal to 19% of revenue at the maximum rates. Based on information submitted by the Companies, they appear to have incurred a financial loss, equal to 21% of revenue, for the 12 months ending March 31, 1993 as shown in Exhibit 12. Therefore, commercial revenue should increase approximately 21% for the three Companies to "break-even," assuming no change in operating efficiency or costs. As shown in Exhibit 21 the Companies have the opportunity to earn a reasonable profit within the proposed rate bands.: (Based on a range of industry benchmarks of 5% to 10% as shown in Exhibit 13.) However, if all customers were charged the maximum rates, and the Companies earned profits equal to 19% of revenue, then the ratepayers would be paying unreasonable rates. 4. Of the 1,125 commercial accounts reported, 223 would experience rate increases, and 48 would experience rate decreases resulting from the pro- posed rate bands. As shown in Exhibit 3, 223 customers (20%) of the 1,125 commercial customers would experience rate increases, since their existing rates are below the proposed minimum rates. These customers tend to be larger customers with high levels of service. 48 customers (4%) would experience rate decreases under the proposed rate bands. 5. Of the 223 customers subject to rate increases at minimum rates, 131 customers would receive rate increases of more than 20%. As shown in Exhibit 4, 131 customers would receive rate increases of more than 20%, representing 12% of all commercial customers. Additionally, 66 customers (6% of total customers) would receive rate increases of more than 50%. These customers are likely to be dissatisfied with the new rate system, and may appeal to the City Council. Hilton Farnkopf & Hobson,(" 4 1 I C 1 11 U I U 1 1 ' City of Santa Clarita July 7, 1993 ' Some of these customers may have unique service characteristics that allow them to re- ceive low cost service, while others may have negotiated excellent prices with the service providers. To prevent the rate increases for these customers the City Council could enlarge the width of the rate bands, in which case the bands become less meaningful. To deal with unanticipated situations, the City Council may want to allow ' the Director of Public Works to approve exemptions from the minimum rates for customers with unique service characteristics. ' 6. Implementation of a 10% franchise fee may increase the rates of nearly all customers by approximately 11.1%. Since the proposed franchise fee is to be assessed against gross receipts, the Companies may attempt to increase their rates by approximately 11.1% to pass through this additional cost to their customers, as shown in Exhibit 11. (This is in addition to other ' increases resulting from the proposed minimum rates, or changes in pricing decisions by the Companies in response to reduced competition or the reduced threat of competi- tion under the new system.) However, the competitive environment caused by the per- mit system, and the fact that some customers may already be paying rates higher than those necessary to generate a reasonable profit, may mitigate against some of this in- creased cost being passed through to some customers. ' 7. Implementation of the proposed administrative.fee will increase minimum rates by 2.4% and maximum rates by 2.0%. ' Exhibit 11 shows the calculation of the administrative fee. This fee represents payment from the Companies to the City to recover the City's out-of-pocket costs of ' implementing and administering the franchise. Based on the City's cost estimate of $50,000, the proposed minimum and maximum rates would be increased by 2.4% and 2.0% respectively. This one-time adjustment would allow the Companies to recover ' and remit $50,000 annually to the City. 1 1 Hilton Farnkopf & Hobson IM� ' 5 94& City of Santa Clarita July 7, 1993 ' RECOAUVIENDATIONS 1. Require the residential franchise holder to provide service to commercial ' customers, in instances where no company will voluntarily provide service within the approved rate bands. t As shown in Exhibit 3, 48 commercial customers have rates above the proposed maximum rates. Some of these customers may have certain characteristics that increase service costs. Therefore, there may be instances where no company would ' voluntarily provide service to these customers. We recommend that the Companies' contracts require them to provide service at a rate no higher than the approved maximum rate to any commercial customer within the geographic limits of their ' residential franchise territory that requests service. 2. Do not set a minimum rate for large volume customers with 45 or more ' cubic yards of weekly bin capacity. There are 59 customers with 45 or more yards of weekly bin capacity. These customers ' often have monthly refuse bills of over $500 ($6,000 per year). The service characteristics and underlying costs may vary significantly among these customers. As shown in Exhibit 4, 48 large volume customers would receive rate increases at the ' proposed minimum rates, some in excess of 100%. Therefore, we recommend that any customer with 45 or more cubic yards of weekly bin capacity be exempt from the minimum rates so that services for these customers may be competitively priced. ' 3. Limit annual rate increases for customers with existing rates below the minimum rate to 15% per year. ' As discussed in Finding #5, 131 customers will be subject to rate increases of 20% or more at the proposed minimum rates. In order to minimize customer resistance to the new program, the City should limit the annual rate increase to 15% per year by the ' current service provider to customers with existing rates below the minimum rates until the customer's rate is at or above the minimum rates. This clause will need to be included in the new contracts with the Companies. ' 4. Do not set a minimum recycling rate, and set the maximum commercial recycling rate at 60% of the maximum refuse rate. ' Because commercial recycling services are not yet provided on a large scale to Santa Clarita customers, we did not have actual commercial recycling cost data from the Companies. Therefore, we relied on comparative benchmarks to approximate the ' relative cost of commercial refuse and recycling service. While we believe this is a rea- sonable approach, the results reflect many assumptions and the actual costs of recy- cling services may be materially different. The .Companies were able to provide historical recycling costs for residential routes, as shown in Exhibit 10. Based on the information in this exhibit, a residential recycling ' route costs 42% less than a residential refuse route. Or, conversely, a residential recycling route costs 58% of the cost of a refuse route (100% - 42%). Hilton Farnkopf & Hobson ( 6 -s ' I 1 1 d 1 City of Santa Clarita July 7,1993 Exhibit 10 also shows the breakdown the various cost components of a commercial refuse route. The disposal fee component represents 39% of the cost of a commercial refuse route. Presumably there would be no disposal component for a commercial recycling route. Therefore, assuming that the other costs of providing commercial recycling service were the same as providing commercial refuse collection service, the recycling route would save 39% in disposal fees. Or, conversely, the commercial recycling route would cost 61% of the cost of the commercial refuse route (100% - 39%). While this analysis does not assume any revenues from recovered materials, such revenues may be offset by additional processing costs. Using these two approaches, the estimated cost of a recycling route is 58% to 61% of a refuse route. Therefore, we recommend setting the maximum recycling rate at 60% of the maximum refuse rate. Since the value of material revenues will vary significantly by customer depending on the type and quality of materials, it is not possible to set a meaningful minimum recycling rate: Therefore, we recommend that no minimum recycling rate be set. 5. Conduct a periodic rate review to ensure that competition is working to maintain reasonable rates, and that franchise fees are being accurately paid. The City is relying on effective competition to maintain the overall reasonableness of the rates charged by the three Companies. There is no guarantee that effective price competition will occur, however, particularly since the threat of new outside competition has been eliminated, and since Waste Management's route has been purchased by Santa Clarita Disposal. Additionally; rates have recently started to increase. As shown in Exhibit 2, the rates in effect as of May 1993 are approximately 13% higher than the average rates for the 12 months ending March 31, 1993. Therefore, we recommend that the City conduct an annual rate review of at least one company (selected at random) to confirm the reasonableness of rates charged and proper payment of franchise fees. Such a review should be more comprehensive than the limited review performed during this study. 6. Adjust the rate bands annually for changes in service cost and disposal. Exhibit 12 presents the proposed weightings for the recommended rate adjustment indices. There are four indices, one for each bin size. The reason there are separate indices for each bin size is that the disposal portion of the rate represents a larger percentage of the total rate for the larger bin sizes. We recommend that the rate bands be adjusted each time there is a change in the disposal cost at the landfill, since landfill fee increases have historically been the primary source of rate increases. At the same time the landfill fee adjustment is made, ' an adjustment could also be made for the service component as. measured by the change in the Producer Price Index for Finished Goods, Capital Equipment, Non - Manufacturing Industries. ' In other jurisdictions with a single rate rather than a rate band, we have developed more complex formulas that include separate price indices for fuel, labor, insurance, ' equipment, and other cost factors. However, since the City is implementing a rate Hilton Farnkopf & Hobson ' 7 �s� City of Santa Clarita July 7, 1993 band, and very few customers are expected to be charged the absolute minimum or maximum rates, we believe the value of using a more complex formula may be outweighed by the benefits of a simpler calculation. The weightings of the formula would change each time the formula is used to reflect the relative differences in price index changes. An example calculation with price index data for the four cubic yard bin is shown below: RM Disposal 32.6% $28.89/ton $32.00/ton 10.8% 3.5% PPI 67.4% 131.0 133.0 1.5% 1.00/0 TOTAL 100.0% 4.5% * Note: the Weighted Change equals the Index Weight multiplied by the Index Change. Therefore, in this example, the minimum and maximum rates for the four cubic yard bin would be increased by 4.5%. In order to calculate the new weights for the next adjustment, treat the Index Weights as whole numbers instead of percentages, multiply by (1 + Index Change), and recalculate the relative percentages as follows: Old In New Index Weights Equal Weight Index Change Revised Index % of Revised Index Total 32.6 x 1: 67.4 x 1.015.: 100 .0 104.5 100.0% Hilton Farnkopf & Hobson lily_ 1. 1 1 CITY OF SANTA CLARITA Commercial Rate Study LIST OF EXHIBITS Exhibit # Page # Section I: Rate Band Analysis 1. Proposed Commercial Rate Bands 9 2. Comparison of Profitability at Current & Proposed Rates 10 3. Summary of Customers Inside and Outside Proposed Rate Bands 11 4. Customers Subject to Rate Increases at Minimum Rates 12 5. Proposed Commercial Rate Bands:. Common Service Levels 13 6. Commercial Customer Distribution by Rate Range: 3 -Yard Bin Once/Week 14 7. Commercial Customer Distribution by Rate Range: 3 -Yard Bin Twice/Week 15 8. Commercial Customer Distribution by Rate Range: 3 -Yard Bin Three Times/Week 16 9. Commercial Customer Distribution by Rate Range: 1.5 -Yard Bin Once/Week 17 10. Benchmarks for Commercial Recycling Rates 18 11. Required Rate Increase to Pass Through Franchise & Administrative Fees 19 12. Proposed Rate Adjustment Index 20 Section II: Financial Summary 13. Comparison of Profitability of Refuse Collection Operations in Santa Clarita with Other 21 Jurisdictions 14. Estimated Annual Revenue by Hauler 22 15. Annual Revenues of Current & Proposed Franchise Services 23 16. Annual Tons Disposed 24 Section III• Customer Distributions by Service Level 17. Most Common Commercial Service Levels 25 18. Frequency of Service 26 19. Distribution of Containers 27 20. Number of Customers by Container Size 28 Hilton Farnkopf & Hobson i m m r m m m m m m m m m m m m m m m m SECTION I Rate Band Analysis Hilton Farnkopf & Hobson City of Santa Clarita July 7,1993 Exhibit 1 PROPOSED COMMERCIAL RATE BANDS* BIN SIZE Pickups9 RQ @'. P 8 Y Ck 9* P flQ6 bl@ Per Week s 15� Yard . i 2-3I'ard �:.E b ,P 4Yrd , A Minimum Maximum Minimum Maximum Minimum Maximum Minimum Maximum 1 $32.25 $65.00 $37.63 $70.00 $43.00 $80.00 $48.38 $90.00 2 $70.00 $95.04 $80.00 $105.60 $90.00 $115.20 $100.00 $124.80 3 $100.00 $123.84 $115.00 $139.20. $130.00 $153.60 $145.00 $168.00 4 $130.00 $152.64 $150.00 $172.80 $170.00 $192.00 $190.00 $211.20 5 $160.00 $181.44 $185.00 $206.40 $210.00 $230.40 $235.00 $254.40 6 $190.00 $210.24 $220.00 $240.00 $250.00 $268.80 $280.00 $297.60 7 $220.00 $240.00 $255.00 $273.60 $290.00 $307.20 $325.00 $340.80 * Proposed by City staff before implementation of proposed franchise fee Hilton Farnkopf & Hobson, a� 9 W City of Santa Clarita July 7,1993 Exhibit 2 COMPARISON OF PROFITABILITY AT CURRENT & PROPOSED RATES` Commercial Service Inside Santa Clarita ,.At Financial Statistic Rates In Effect At ProposedProposed Maximum May 1993 Rates (a)- Rates Qimount ° Change Amount " Cl}ange Amount %Change .�b , N a#X. i Ms.44Xp4 V Revenue $1,890,000 $2,154,000(b) 14% $2,286,000 21% $2,843,000 50% Expenses $2,296,000 (c) $1296,000 0% $2,296,000 0% $2,296,000 0% Profit ($406,000) ($142,000) N/A ($10,000) N/A $547,000 N/A Profit as a Percent -21% -7% N/A -0% N/A 19% N/A of Revenue * Before implementation of franchise and administrative fees. (a) Assuming all customers are charged the proposed minimum rates, including the 59 large volume customers that are not subject to the minimum rates. (b) Projected annual revenue based on reported rates in effect during May 1993. (c) Excludes political and charitable contributions, goodwill, non -compete agreements, and acquisition interest expense. Compen- sation over $125,000 per year for proprietors managing their own business has been re-classified as profit. Hilton Farnkopf & Hobson, 10 = iii M = iiia iiia M iii = s o iii■ M M = iii M M City of Santa Clarita July 7,1993 Exhibit 3 SUMMARY OF CUSTOMERS INSIDE AND OUTSIDE PROPOSED RATE BANDS* Customer Category Number of Customers, Percent of Customers Customers Below Proposed Minimum Rates 223 (b) 20% Subject to Rate Increases Customers Above Proposed Maximum Rates 48 4% Subject to Rate Decreases Customers with Unusual Services (a) 68 6% Customers with No Change 786 70% TOTAL 1,125 100% Before implementation of proposed franchise fee. (a) Includes 13 customers with odd container sizes, 6 with bi-weekly pickup, 35 with shared containers, 9 with temporary or recycling bins, and 5.with mixed services whom detail was unavailable. (b) Includes 48 large volume customers. Hilton Farnkopf & Hobson 11 City of Santa Clarita July 7,1993 Exhibit 4 CUSTOMERS SUBJECT TO RATE INCREASES AT MINIMUM RATES` Percent„o a tl0oor20%-,2i lns's^' 11 %a to %to30% 31 lOtAL�q T4°v ,R .a •e4 aa,a.a b.. i'�r. as oma.; o-.„.tt .kl reY_ _ ya+.+aaS gS Number of Customers 50 42 37 28 66 223 with Rate Increases at Minimum Rates (a) % of Customers with 22.4% 18.8% 16.6% 12.6% 29.6% 100.0% Rate Increases at Minimum Rates (b) % of All Customers (e) 4.4% 3.7% 3.3% 2.5% 5.9% 19.8% Number of Large 3 8 13 5 19 48 Volume Customers Included Above * Before implementation of franchise and administrative fees. (a) Includes large volume customers with 45 or more yards of weekly bin capacity. (b) Total of individual components may not sum to 100% due to rounding. (c) Based on 1,125 total commercial accounts. Hilton Farnkopf & Hobson 12 City of Santa Clarita July 7,1993 Exhibit 5 PROPOSED COMMERCIAL RATE BANDS* Common Service Levels * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson 'A 13 ReportedCustomers Outside the Number and Pickups Commercial Proposed I' 1 —6 Rate �'k, � pm ", � Size of •Customers,$ ', d dDecreases ,�f,klnc�eases�� Number %°f Number % Number % Number all customers One 3 -yard 1 415 36.9% $43.00 $80.00 395 95.2% 7 1.7% 13 3.1% One 3 -yard 2 158 14.0% $90.00 $115.20 141 89.2% 11 7.0% 6 3.8% One 3 -yard 3 70 6.2% $130.00 $153.60 44 62.9% 24 34.3% 2 2.9% One 1.5 -yard 1 84 7.5% $32.25 $65.00 82 97.6% 1 1.2% 1 1.2% TOTAL 727 64.6% 662 91.1% 43 5.9% 22 3.0% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson 'A 13 City of Santa Clarita July 7,1993 Exhibit 6 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE* One 3 -Cubic Yard Bin Serviced Once Per Week Existing Rate Range: $20.00 to $130.00 Proposed Rate Band: $43.00 to $80.00 Before implementation of franchise and administrative fees. Hilton Farnkopf &HobsonIM � 14 Reported Number % of Customers Customersof , Under $43 7 1.7% 1.7% °care °a 6 a �Y t a a$43 s� �? p A x J F z'• 9 n s 9 'd sPi 8, R d y s F 6 y �.® ®R`S b A 4 J� b 9 NM1 k b� 5 ii h5 p g, d �� k `4' s i F A.& 1 � e &iR� kb� R^'p R6 K S fY R •"1 ti � z 2 a4 $, & ,34 q ds Y h bre 1% Am Si�R'8���x tlrb p °, 334 ,bn80 o X937 M pD k E D' d S� ,hYt d q @ pp b� �$71�,OQ ids �8 _m 1� P q k aA r� d a '`3 101 3 a p 9a "a, 4 �9�9�/Oas 4w.msr a"'i 1 SY 1`w.2g 4 # 'd R` ik �S�d bry SYC Ka N Yyg a.g>cA�Ci E...,�as,.2�er ta2m�...,�Ex 8 & .roa iM4rvW �`�t .nr a.•a�..o.,+.�-u..,,vee $81-$90 10 2.4% 99.3% Over $90 3 0.7°/0 100.0% TOTAL 415 100.0% Before implementation of franchise and administrative fees. Hilton Farnkopf &HobsonIM � 14 City of Santa Clarita July 7+ 1993 Exhibit 7 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE* One 3 -Cubic Yard Bin Serviced Twice Per Week Existing Rate Range: $70.00 to $170.00 Proposed Rate Band: $90.00 to $115.20 * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson 15 �� E Reported,.Customers Customersof Customers within Rate Range % of $70-$80 6 3.8% 3.8% $81-$89 5 3.2% 7.0% xo %'Y aY py 3 d w Yk F -i -tX -W gg f..5 $90 $100y @a ! ♦ 72n)P > t % f� d P �c 6. °W i4Kp1�i y A�¢dtF Rd} "i'f6+' R p SW '-Ad atl dd� K+634"�p S9 �` S { #k 8 d _ E did i x$101 $110 *K { ij "� ` ' d 1.3°�°„ ,t" i ai ,:.., ..t , .dA, . ��s ._„ ,.M.� $116-$130 5 3.2% 99.4% Over $130 1 0.6% 100.0% TOTAL 158 100% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson 15 �� E City of Santa Clarita July 7,1993 Exhibit 8 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE'S One 3 -Cubic Yard Bin Serviced Three Times Per Week Existing Rate Range: $30.00 to $160.00 Proposed Rate Band: $130.00 to $153.60 * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson l ft� 16 M Reported Number % of Customers Cumulative of Customers within Rate Range O/o of Customers $30 1 1.4% 1.4% $84—$99 6 8.6% 10.0% $100—$110 4 5.7% 15.7% $111—$120 7 10.0% 25.7% $121—$129 6 8.6% 34.3% 140 « m *�s y34 a i'» ;` =KK486°I� L�d,L �� ',829°6 4^£j 44 b k _ i b Rd L A EG rc F y k ^AMU. ¢&L tR',p Wa G EP t KK X Y ( ttl kP�� sa p 24k' a EU k VVx F i ds 1'Y§ 9" at R 6 9 .i CA �X RR a KK tl� p zt v b G § fit- 4 5...6 e5k 10 4 ULA 143%971/LtiL 6✓ Over $154 2 2.9% 100.0% TOTAL 70 100.0% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobson l ft� 16 M City of Santa Clarita July 7,1993 Exhibit 9 COMMERCIAL CUSTOMER DISTRIBUTION BY RATE RANGE* One 1.5 -Cubic Yard Bin Serviced Once Per Week Existing Rate Range: $25.00 to $75.00 Proposed Range Band. $32.25 to $65.00 ReportedCustomers of Customers within Rate Range % of Customers $25 1 1.2% 1.2% s a s Px e asP{S- ie �� r . 3 V a ',„, w Y n f x a" r �s`. ` Ste, Pd p6 ♦p p$ 5 4 Y yah #y M e R ro}1"ae N 4 g Ta .E . %. Over $65 1 1.2% 100% TOTAL 84 100% * Before implementation of franchise and administrative fees. Hilton Farnkopf & Hobsonla� %W17 c City of Santa Clarita July 7,1993 Exhibit 10 BENCHMARKS FOR COMMERCIAL RECYCLING RATES Reported Costs Per Route Day Residential Inside the City* Cost Category �R�fuse&Collection a s l2ecclinR `" a n %, b�fference Cost/ ioute Day a Cos#7Itoute Days n d „ ;;sig a Commercial Refuse Collection t=g Cost Pei A %a of otalgCost® to Route ay, b�m a Per RotYte Day Route Costs $533.83 $597.00 $592.38 45% Disposal Fees $383.79 $0.00 $508.2339°lo a a= Overhead & Other Costs $386.27 $272.37 $205.71 16% Subtotal: $1,303.89 $869.37 =33%" w ° °k $1,306.32 100% Material Revenues $0.00 108.52 0.00 0% TOTAL NET COSTS $1,303.89 $760.85 il! $1,306.32 100% * Single Family and Multi -Family Combined Hilton Farnkopf & Hobson 18� M M M City of Santa Clarita July 7,1993 REQUIRED RATE INCREASE TO PASS THROUGH FRANCHISE & ADMINISTRATIVE FEES Exhibit 11 A. Annual Revenue at Current Rates (a) $2,154,000 B. Factor to Gross Up for 10% Franchise Fee — 90% C. Gross Annual Revenue Including Franchise Fees = $2,3931333 D. Franchise Fee Percentage x 10% E. Annual Franchise Fee Revenue Paid to City = $239,333 F. Required Increase in Current Rates to Pass Through Franchise Fee (E-A) "i1� a� IN G. Administrative Costs (b) $50,000 H. Administrative Costs.to be Recovered After Gross -Up for 10% Franchise Fee (c) $55,556 I. Annual Revenue at Proposed Minimum Rates (d) $2,286,000 J. Increase in Proposed Minimum Rates (H —J) 2ajo K. Annual Revenue at Proposed Maximum Rates (d) $2,843,000 L. Increase in Proposed Maximum Rates (H —.-K) (a) Based on rates in effect as of May 1993. Actual revenues will not change the percent increase in rates required to pass-through the franchise fee. (b) Estimate provided by City staff. - (c) Costs are increased by approximately 11.1% to pass through a 10% franchise fee. (d) See Exhibit 2. Hilton Farnkopf & Hobson Jam 19 w City of Santa Clarita July 7,1993 Exhibit 12 PROPOSED RATE ADJUSTMENT INDEX Cost Index By Bin gi Category $ "E' 15�gI'ard .y� Z Yard, t °p pdx ID'¢i rtl£u0i e�l"te.a4tl ki#r.d f! 6#i@{ew i"d'%8'4,g 11 M§•6@rh" Disposal (a) Change in Landfill Fees 17.4% 20.9% 27.5% 32.6% Service Producer Price Index, 82.6% 79.1% 72.5% 67.4% Finished Goods, Capital Equipment, Non -Manu- facturing Industries TOTAL 100.0% 100.0% 100.0% 100.0% (a) Based on a tipping fee of $28.89 per ton and an average weight of 90 pounds per yard of bin capacity reported by the haulers. Estimated percentages based on mid -point of proposed rate band for once per week service. Hilton Farnkopf & Hobson M � 20 SECTION II Financial Summary Hilton Farnkopf & Hobson City of Santa Clarita July 7,1993 Exhihit 13 COMPARISON OF PROFITABILITY OF REFUSE COLLECTION OPERATIONS IN SANTA CLARITA WITH OTHER JURISDICTIONS I IN . Range of Pre -Tax Profits California Regulated.Jurisdictions (a) Privately Held Companies (b) Publicly Traded Companies (c) 5 to 10% 6 to 8% -5% to 15% Santa Clarita Haulers (d): • Residential (e) • Commercial 6.4% -21% (a) Based on 12 California jurisdictions reviewed by HF&H and other consultants. (b) Source: Robert Morris Associates, Annual Statement Studies, 1991, Standard Industry Code 4953, Refuse Systems. Average for all companies = 7%. (c) 1991 pre-tax profit for selected major waste services firms listed on U.S. stock exchanges. These firm's businesses include refuse collection and other solid waste services and some non -related services. (d) Combined results for 12 months ending 3/31/93 for Atlas, Blue Barrel, and Santa Clarita Disposal. Individual companies may have earned more or less than this amount. (e) Includes single family and multi -family refuse collection and recycling service. Hilton Farnkopf & Hobson �C C 21 City of Santa Clarita July 7,1993 Exhibit 14 ESTIMATED ANNUAL COMMERCIAL REVENUE BY HAULER For the 12 Months Ending March 31, 1993 m Hilton Farnkopf & Hobson f_ � -c 22 Atlas Transport $210,000 11% Blue Barrel (Western Waste) $1,113,000 59% Santa Clarita Disposal $567,000 30% TOTAL $1,890,000 100%- m Hilton Farnkopf & Hobson f_ � -c 22 City of Santa Clarita July 7,1993 Exhibit 15 ANNUAL REVENUES OF CURRENT & PROPOSED FRANCHISE SERVICES For the 12 Months Ending March 31, 1993 pe of Service Annual Revenues Percent of Total Residential $79703,000 80% Commercial (a) $1,890,000 20% TOTAL $9,593,000 100% (a) Commercial front-end loader service. Does not include revenues from haulers other than Atlas, Blue Barrel,. and Santa Clarita Disposal providing these services within the City limits Hilton Farnkopf & Hobson (M� �� e 23 City of Santa Clarita July 7, 1993 Exhibit 16 ANNUAL TONS DISPOSED For the 12 Months Ending March 31, 1993 Type of Service IF.TiTiTTI11 9=Total Residential: • Single Family 45,700 42% • Multi -Family 18.200 17% Subtotal Residential 63,900 59% Commercial Bin Service (a) 319300 29% Roll -Off (a) (b) 13,300 12% TOTAL 108,500 100% (a) Does not include tonnage from non -franchise haulers providing these services within the City limits (b) Permanent and temporary roll -off accounts. Hilton Farnkopf & Hobson IA_ � 24 �� SECTION III Customer Distributions by Service Level Hilton Parnkopf & Hobson City of Santa Clarita July 7,1993 Exhibit 17 MOST COMMON COMMERCIAL SERVICE LEVELS Based on Rates for May 1993 (a) Calculated based on total service revenue divided by the number of customers. Hilton Farnkopf & Hobsoni� =a 25 of Bins ' Per Weeklumbere %yoCystomersM►mmum1VTax�mum 99 A"ver°a)gca�a 1. 3 - Yards 1 1 415 36.9% $20.00 $130.00 $66.84 2. 3 - Yards 1 2 158 14.0% $70.00 $170.00 $105.14 3. 1.5 - Yards 1 1 84 7.5% $25.00 $75.00 $57.50 4. 3 - Yards 1 3 70 6.2% $30.00 $160.00 $129.00 5. 3 - Yards 2 3 40 3.6% $125.00 $300.00 $242.18 6. 3 - Yards 2 2 37 3.3% $77.00 $250.00 $182.43 7. 3 - Yards 2 1 20 1.8% $65.00 $220.00 $121.30 8. 3 - Yards 2 5 17 1.5% $145.00 $495.00 $383.86 9. 3 - Yards 1 5 17 1.5% $72.00 $250.00 $190.29 10. 3 - Yards 1 4 16 1.4% $120.00 $275.00 $181.50 11. All Others 251 22.3% N/A N/A N/A TOTAL N/A NIA 1,125 100% N/A N/A N/A (a) Calculated based on total service revenue divided by the number of customers. Hilton Farnkopf & Hobsoni� =a 25 City of Santa Clarita July 7,1993 Exhibit 18 FREQUENCY OF SERVICE Number of Pick -Ups Per Week One 584 51.9% Two 233 20.7% Three 155 13.8% Four 40 3.6% Five 44 3.9% Six 48 4.3% Seven 6 0.5% Other (a) 15 1.3% TOTAL 1,125 100.0% (b) (a) Customers with temporary or recycling bins, irregular pickups, or containers serviced less frequently than once per week. (b) Total may not add up to 100% due to rounding. Hilton Farnkopf & Hobson -e 26 City of Santa Clarita July 7,1993 Exhibit 19 DISTRIBUTION OF CONTAINERS (a) Customers for whom the number of containers was not provided. (b) Total may not add up to 100% due to rounding. Hilton Farnkopf & Hobsonl ft� 27 �c 1 856 76.1% 2 148 13.2% 3 50 4.4% 4 23 2.0% 5 15 1.3% 6 or more 25 2.2% Special (a) 8 0.7% TOTAL 1,125 100.0% (b) (a) Customers for whom the number of containers was not provided. (b) Total may not add up to 100% due to rounding. Hilton Farnkopf & Hobsonl ft� 27 �c City of Santa Clarita July 7,1993 Exhibit 20 NUMBER OF CUSTOMERS BY CONTAINER SIZE (a) Customers for whom container size detail was not provided. Hilton Farnkopf & Hobsonll%� 28� Percent of Customers Number of Customers Waste Wheelers 9 0.8% 1.5 -Cubic Yards 98 8.7% 2 -Cubic Yards 10 0.9% 3 -Cubic Yards 972 86.4% 3.5 -Cubic Yards 2 0.2% 4 -Cubic Yards 24 2.1% 5 -Cubic Yards 1 0.1% 6 -Cubic Yards 1 0.1% Other (a) 8 0.7% TOTAL 1,125 100.0% (a) Customers for whom container size detail was not provided. Hilton Farnkopf & Hobsonll%� 28� M M M M M s� M M M M M M M M M M M M APPENDIX I Alternative Service Arrangements Hilton Farnkopf & Hobson City of Santa Clarita April21,1993 ALTERNATIVE COMMERCIAL SERVICE ARRANGEMENTS Exclusive service areas. Competitive permit system. Exclusive service areas. Competitive permit system. Exclusive contract awarded by competitive bid. Exclusive contract awarded by competitive bid. Exclusive service areas. Competitive permit system. Hilton Farnkopf & Hobson -ca CITY OF SANTA CLARITA Commercial Rate System Study April 20,1993 AGENDA 1. Advantages and Disadvantages of Alternative Rate Systems 2. Observations 3. Alternative Rate Band Strategies Hilton Farnkopf & Hobson 1 City of Santa Clarita Commercial Rate System Study Apri120,1993 ADVANTAGES A DISADVANTAGES OF ALTERNATIVE RATE SYSTEMS *. By service level Hilton Farnkopf & Hobson 1 —�� Primary Disadvantages Rate System Primary Advantages Rath Regulation _❑ Easyto administer. om eti- ❑ No rate protection for ratepayers if competi- ,hfo tion does not succeed in maintaining reason- tion able rates. ::MaximumRate* " ElProvides protection against unlimited rate in- ❑ Maximum rates are usually high enough that creases. profits would be excessive if competition fails to maintain reasonable rates. ❑ Requires annual rate adjustment. 5 LL ❑ If the maximum rate is too low, some custom- ers may not receive service. Rate Band* ❑ Maximum rate provides protection against ❑ Minimum rate limits price competition. , (Minimum anklWaximumr unlimited rate increases. C) Maximum rates are usually high enough that Rates)':'n ❑ Minimum rate reduces risk of competitors at- profits would be excessive if competition fails " tempting to drive another out of business by to maintain reasonable rates. charging rates below actual operating costs. ❑ Requires annual rate adjustment. ❑ If the maximum rate is too low, some custom- ers may not receive service. Spec firt, w ific Rates 4 �uFr �,i� " �F- ❑ Reduces to a minimum the risk of excessive IJ Less flexibility in pricing for unique character - and°Exclusive Service ; " profits. istics of individual customers, although this Areas `: ❑ May lower service costs and rates due to in may be mitigated by a well-designed rate creased productivity. schedule with service options. ❑ Reduces noise, congestion, and pollution from ❑ City and haulers must agree on a rate of re - having multiple trucks service the same area. turn or profit. ❑Increased contract management costs. 0 No customer "choice" among service providers. *. By service level Hilton Farnkopf & Hobson 1 —�� City of Santa Clarita Commercial Rate System Study Apri120,1993 OBSERVATIONS Hilton Farnkopf & Hobsonlfflb� 2 �t City of Santa Clarita Commercial Rate System Study Apri120,1993 ALTERNATIVE RATE BAND SETTING STRATEGIES Hilton Farnkopf & Hobsonla� =Iw 3 Rate Setting Alternative Discussion Alternative i _ _ ❑ Rates would be set based on historical Seurat bandkbaseud onmim rates. Some maximum rates may be, _existing (with if there are only a limited mum and maximum rates minor �modiffcations)`m a��_ ^ modified number of customers paying a particu- lar rate or if the rates appear excessive. i S +� ( m' � `tt•�` (Iikt n i 3 i�= w �t i cF lower Alternative 2 , d �I ❑ This system may involve setting k4 �fRestructure thexaie band to provide rates and mandatory collection of incentives for recycling and other pre source separated recyclables, and set- ferred service levels ++`' ting relative rates that reflect the actu- al cost of service to encourage efficient levels. service ❑ Restructuring the rates may involve changes in service levels and profits. A {r 1 Hilton Farnkopf & Hobsonla� =Iw 3