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HomeMy WebLinkAbout2003-07-01 - AGENDA REPORTS - CODE ENFORCEMENT (2)CITY OF SANTA CLARITA INTEROFFICE MEMORANDUM TO: M Sm and City Councilmembers FROM: ennet Vu Manager - DATE: July 1, 2003 SUBJECT: CODE ENFORCEMENT RECOMMENDED ACTION City Council receive a presentation regarding the City's Code Enforcement program and provide direction to staff. BACKGROUND At the request of the City Council, staff is bringing to Study Session a presentation of the City's Code Enforcement program. Staff will present the various policies used for enforcement of the City's laws and ordinances regarding property maintenance. The City's Code Enforcement group is working diligently to achieve compliance with properties that are in violation of maintenance provisions of the Municipal Code. The group has traditionally used a customer -oriented, educational approach to inform property owners of the observed violations. This approach has led to compliance with most cases. However, our standing policy follows a mostly -reactionary approach that responds to citizen complaints rather than addressing property violations proactively. This leaves many properties that are in violation, unattended by Code Enforcement when a citizen complaint is not received. With time, this can have a negative effect on neighborhoods whose appearance can begin to show serious signs of deterioration as a result of little or no citizen participation in the form of complaints to City Hall. A customer -friendly code enforcement approach, while making the City more friendly to the property owner involved, makes it difficult to achieve prompt and responsive compliance with most cases, which erodes at staffs efficiency and limits the number of cases that can be processed by the group. Staff will also discuss some of the issues and challenges facing the Code Enforcement Section in dealing with the more difficult cases where property owners are non-responsive to requests for compliance. Agenda Item: Z Various options will be presented to the City Council for considering a more proactive enforcement policy through the use of additional and/or improved administrative mechanisms that can be useful to achieving compliance more effectively. K":JJL:RMB:Iep Pbs/council/7-2-03studysession-codeenf.doc