HomeMy WebLinkAbout2004-10-26 - AGENDA REPORTS - CASH HANDLING TRAINING PGM (2)Agenda Item: 0_
CITY OF SANTA CLARITA
AGENDA REPORT
CONSENT CALENDAR City Manager Approval:
Item to be presented by: Jan Downey
DATE: October 26, 2004
SUBJECT: CASH -HANDLING TRAINING MANUAL AND CERTIFICATION
PROGRAM
DEPARTMENT: Administrative Services
RECOMMENDED ACTION
City Council adopt the City of Santa Clarita's Cash -Handling Manual, and direct staff to submit
the manual and training program to the Association of Public Treasurers of the United States &
Canada (APT US&C) for certification in their award program.
BACKGROUND
The City of Santa Clarita's Treasurer's office is responsible for receiving, safekeeping, and paying
out all monies belonging to the City in any capacity; however, many, if not most, City employees
who handle cash do not work in the Treasurer's office.
In recognition of the importance of increased accountability and internal controls with the
various cash -handling operations, the Treasurer's Office has developed a Cash Handling Policies
and Procedures Manual in keeping with recommended practices of the Association of Public
Treasurers of the United States and Canada. Continuing toward the goal of increased customer
service and performance standardization, Treasury is establishing a training program which will
serve to educate cash handlers on the policies and procedures set forth in the Manual.
When all City cash handlers have completed this certification training, the anticipated benefits to
the City and participants will include:
improved cash -handler skill and knowledge
increased level of customer awareness and service
increased cash -handler accountability, documented by a decrease in errors
V I P P" NA ED
increased safety for cash handlers and City assets
standardized cash -handling practices consistent with the City Code and recommended
practices
The City of Santa Clarita is establishing a Cash -Handling Certification program to strengthen the
cash handling procedures and policies. With the rapidly changing practices and technologies in
the field of cash management, it is important that cash handlers receive ongoing education and
training.
ALTERNATIVE ACTIONS
Other as directed by Council.
FISCAL IMPACT
There is a $200 Certification fee which is available in the 2004-05 budget.
ATTACHMENTS
City of Santa Clarita Cash -Handling Manual available in the City Clerk's Reading File